McDonald’s

This McDonald’s is one for the books. I have never been so impressed with the service and the food is amazing. The play place is phenomenal and the slide is super fast.

Average at best, some of the staff are nice people, and generally care, but at times they forget they are serving food that is more expensive then some sit down restaurants, also they quite often serve cold fries

I’d give zero stars if possible. This franchise doesn’t care about the «overall McDonald’s experience», which is McDonald’s basis for all marketing.
Jeri, the shift manager when I was there wouldn’t allow me to swap an egg white delight, using the promo 2:1 egg mcmuffin. Four other McDonald’s (Portland, Bend, Redmond, Prineville) did that without making me feel like I was asking the impossible. I was willing to pay for any difference in cost. I was told «No» in a very unprofessional way. This franchise must only be concerned with the all mighty dollar instead a happy customer.
Needless to say, «i’m lovin’ it» isn’t possible in Sandy! And, although I travel back and forth from Central Oregon to Portland, I will never stop here again. Rude management is not a good quality to have in employees.

The old biddy at the pick up window at lunch needs an attitude adjustment. She’s working for ME, she does what I WANT. You give me my ketchup when I ask for it, not when you think I should ask for it, at the speaker or the first window. Then you give me how much I WANT, not 4 ketchups for a freaking large meal you idiot. $ 15 an hour? Not until you morons earn it, and that will NEVER be, trust me, you aren’t worth the raise in cost for a Big Mac for this type of crap service. Don’t like it? Join the military, pay for college, and then you’ll be right where I am: NOT smelling like a fryer, nor do I have white hair and have a high school kid’s job. Pathetic.

Food has always been pretty consistent. The attitude of the younger workers though… WOW! I understand they are working fast food but they should still be encouraged to use some manners and be friendly to their customers. Numerous times I have been handed my food and have not had ONE word said… no «thank you» no nothing!

The Sandy Mcdonald’s has a pretty good team of people working most of the time. It can be hit or miss if your burgers are right. As I have said in a review of another place, my dog is the cheeseburger junky. He only gets them when he is lucky enough to hitch a ride with me to town, so he gets the heroin shakes for them in the drive thru. I’ve ordered them plain to have them have extra ketchup. so go figure.