Heart Start CPR

I took my ACLS/​BLS class February 2016 from instructor Pete– He was perfect. An actively practicing paramedic, he taught clearly, explained algorithms verbally, visually and hands-​on and he was was realistic in his discussions.
Heart Start was well equipped. Double-​suite facilities, BIG TV screens, great tech with realistic, high-​quality simulation software, clean bathrooms, plenty of parking, enough of those GOOD heavy-​weight mannequins for us to each practice, they let me practice with a real IO drill, they let me practice intubation, and they had other supplies like a rescuePOD and a Lucas device bridging the EMS — hospital setting knowledge gap.
I had to take my ‘certification’ mixed online class/​live «sign off» option as I got into a jam at work and found out I needed my cards ASAP, like ‘yesterday!’ Heart Start helped me get my cards for work the following day!
** advice– The mixed option might sound good to your schedule (½ day onsite sign-​off vs 2 full days in the classroom), but DON’T do it. The online portion is direct from the Amer. Heart Assoc. and took me 10hrs (while skipping any ‘optional’ portions)– most of the delay came from the simulation portion as you must work thru 10 scenarios and operation of the game’s AED/​defibrillator/​pacer was not intuitive, and you must «start over» for silly things like asking if there is a pulse at the «wrong time.» It’s not cheaper in price to do the mixed option either.

Jerome Hathaway is one of the best fire instructors I have ever had the pleasure of learning from. He brings, along with the other instructors, real life experiences and situations and relates them to the company officer class. I learned a lot during this Command 1A class and I would highly encourage anyone who needs this class before January 2017 to take this. They are also offering the remainder of Company Officer classes within the next 4 months, so jump in and get your Company Officer certificates from Heart Start CPR as the next January 2017 deadline approaches and your stuck with loosing all your company officer classes you’ve already taken and have to start over. In addition to that, you will have to start a task book and when that is completed, you will have to take a very difficult Capstone test. So, sign up for your Company Officer classes with Heart Start CPR today! and save yourself a serious headache!

I have taken many Company Officer class’s here at this facility. The instructors are great and keep you interested. Keep up the great work.

Highly recommended! This was the easiest and most comfortable BLS recertification I have ever had! Before the class, I took the online AHA course and I enjoyed the different learning styles (i.e. audio, video, graphics & charts). Then once that was complete, I printed out the certificate so I could bring it to our class. Our instructor came to our office to instruct the BLS & ACLS classes. We gave him our certificates, reviewed the information learned and completed the class before we knew it! Our instructor was professional, funny and not boring, which made it go by fast.

I just finished my initial ACLS class with John, he was an amazing instructor, very knowledgeable and precise. Going in, I was so nervous, but he teaches in a way that you understand. No need to panic! I learned a lot, and will definitely recommend this company to any healthcare professional. I’m going back next weekend for PALs and will always be a customer from now on.

These guys keep getting better. Their equipment is great, large TV’s, new equipment, great instructors.
Here is an example of just how dedicated they are to their customers: They have snacks and drinks available. Who else does that? Just an example of how they go above and beyond what’s required to ensure a positive experience.

Straightforward class that covers all the bases. I took my ACLS and PALS reverts there and plan on returning 2 years when they expire. Both instructors were helpful.

I just took my ACLS recertification class and I would highly recommend it for those of you looking for a friendly, stress free environment.
Andrew, the instructor, was professional and did a great job making sure everyone in the class was comfortable with the content.

The renewal PALS course I took was great! It was precise and the instructors Greg was awesome! He was very informative yet approachable and not intimidating like some instructors in my past experience. He made the class educational yet fun.

they were great. They made it fun and easy

Great experience! I had to take my initial ACLS certification September 2014. The 2 day class was laid back, informative, easy going, and low stress. The instructor was super nice and they provided good coffee and snacks. The class was easy to find in San Ramon with easy parking and access.
Instructor ran through simulations and assisted us. He went over important info and cleared up confusing questions in the material.
Really friendly staff and great, low stress class. I recommend!

Best ACLS class I have attended. It’s been a while since I have worked at the bedside so I took the 2 day class. I drove up from San Jose as theirs was the nearest class that had spots left. Pete was the instructor. He encourages a calm and relaxed learning environment. You can tell he has years of experience as a health care provider and is an expert educator. Honestly, I will drive the 45 miles for all of my certification classes. I highly recommend. I did not experience any dread or apprehension that I have in other class room settings with Mega code.

I love Heart Start CPR!
I have taken BLS and ACLS classes through them.
The instructors are friendly and efficient. I left the classes feeling like I truly learned something.
They respond very quickly to any emailed questions and have replacement cards available if you loose yours.
Would highly reccomend them to anyone!

I did my BLS and PALS recertification recently. The instructor that day was Peter. He did a great job! The environment was conducive for learning. I learned more from this class than any other PALS class I have taken. Peter simplified it so that it made sense. I highly recommend this place!

I took the elearning for bls and it was fabulous. I learned at my own pace. I was able to take breaks on my own time so I was not bombarded with info. I learned more and enjoyed the test and the exercises. Also, when I took the skills it was fast and efficient. The instructor made you comfortable. I recommend the elearning online than skills. I learned a lot and was able to absorb the info. This place hires instructors that are knowledgeable and makes student feel comfortable! I keep coming back here for recertification.

Did my recertification for BLS And ACLS today. The place was amazing. Pete made the class enjoyable and a pleasant learning experience.
I highly recommend going there over other places.

Very convenient on Saturdays as there was no traffic. Very easy to sign up. The instructor was very experienced and very down to earth and treated all of us respectfully. I loved how we did the MegaCodes and the new technology was great. There were snacks and drinks and instead of 15 min breaks there were more frequent 5 min breaks which were great. There is a convenient bathroom. I will definitely be back.

I have just renewed my ACLS and CPR again with Heart Start and will never go anywhere else! They make the usually unnerving process easy. Their instructors are experienced, knowledgable and do an excellent job of presenting the material. I have had to re certify more times than I care to say, but love my jobs in critical care and emergency medicine so I never let my cents lapse. Heart start has a great app for your phone plus they will send you reminder emails when a cert is due to expire!
Look no more ! Go nowhere else! Heart start is the best place to go!

I just renewed my BLS last Monday and I recommend them. The instructor was very knowledgeable and friendly. They even offer you some snacks & drinks before the class begins. I’m definitely coming back to get my other certifications!

Usually I go to SFPA in San Francisco, but unfortunately they closed down due to financial issues from what I hear. From fellow coworkers, they recommended that I go here HeartStart in San Ramon
Well, all I have to say is that this place is awesome. I did my BLS/​ACLS with Matt, unfortunately who left, but the information was very useful and straight forward. The environment was very laid back and I felt very calm and comfortable learning in this environment.
I took PALS with Andrew Barber. Dealing with kids, i am very nervous and probably still be nervous dealing with kids, however Andrew has a fund of knowledge and experience dealing with kids. He was able to tell us a lot of acronyms to remember as shortcuts. He was very positive and is a great teacher.
Depending where you are from this may be a long or short drive, however I highly recommend this place! You wont regret it!