Ann Barba-Connor Tax & Accounting Services

I have had my Individual tax returns prepared by Ann Barba-​Connor for the 2009, 2010, and now the 2011 tax year. She was recommended by my Mother who had used her services for the previous five years or so. She made an error on my Mother’s 2010 tax return and she ended up owing over $ 2,000.00 to the IRS. They worked it out together so I decided to stick with her for the 2011 season. What a huge mistake. I paid for her services as well as the fee to have my return E-​filed. Two weeks after she cashed my check I checked on the status of my refund only to find out that she had never E-​filed them. When I called her to ask what was going on she gave me some long story about an error and her being sick. She told me that she would take care of it «that week». That conversation took place on 03/​26/​2012. Here we are today and it’s 04/​03/​2012 and she has yet to E-​file my return and provide me with a confirmation number. She won’t even return my calls. I don’t know what’s going on. I have filed a complaint with the BBB as well as with the IRS. I will never use her services again and if I may recommend that if you’re in the market for a tax preparer, look elsewhere. Not only has she acted strangely about this matter, she seems unstable. Her lack of professionalism and customer service are confounding. I This website requires a star rating in order to make a post. That is why I am forced to give her one star rather than the no-​star rating she deserves.