West End Animal Center

I usually like to wait at least 6-​mo to a year before writing a Unilocal review so I can really get to know who I’m reviewing as I use Unilocal quite frequently and rely on my fellow Unilocalers to help me find the best and avoid the worst businesses. With that said, this is a long overdue review for Dr. Frye.
I found Dr. Frye on Unilocal two years ago and we are so lucky to have found him. He is what everyone says: knowledgeable, compassionate, trustworthy, straightforward, dependable and overall a really nice guy. Our dogs are relatively healthy so luckily we don’t have any chronic issues to deal with. However, what we do have are curious dogs that like to eat mushrooms, poop, lizards, basically anything but their dog food and hunt in areas they shouldn’t. So we had a few scares that I had to call on and he immediately made me feel at ease after the questions he asked and by listening to my concerns. He gave me advice on what to be concerned about, what to look for, when to come in, etc. In one event, he knew exactly what our dogs had after a brief description and told me to swing by after work to pick up antibiotics that were ready as soon as I arrived. I didn’t have to bring in our dogs or go through any inconvenience, he just makes things so easy and in 24 hours our dogs were fine and that was the end of it. Equally said about our routine visits. It’s always a pleasure to see them, they are very thorough and they make it a one stop shop as I can get their nails trimmed, vaccinations and pick up their meds and he usually gives me some type of seasonal tip and what to watch out for!
There are a lot of vets out there but what makes Dr. Frye and his wife Diane special is their caring and reliability. They are honest and have a great health plan that is affordable which eliminates the need to go through insurance carriers. We are very happy with West End Animal Center and highly recommend them!

Dr. Frye is straight up, friendly, knowledgeable, down to earth. I felt comfortable the moment I met him. At my first visit, he was really helpful with my sweet new rescue dog, Lily, who had developed a nasty worry spot on her tail overnight. I was a brand new client and I called to try to get in the same day and they were very responsive about fitting me in. So helpful. He got Lily all fixed up with meds and the Elizabethan collar, gave me some great advice about flea meds, asked me about our other pet and their needs — and was just a stand up vet.
Another time, I was traveling with Lily and called in to request some meds to calm my dog (my other dog, who passed away, was a terrible traveler and I had to medicate her and it really worked). Dr. Frye called me and talked me through his concerns about medication for pets traveling and gave me some excellent alternative tips. He called in a prescription but he really wanted me to make sure I explored other options. I picked it up but I never had to use it! He was really caring. This level of personal attention is not the norm these days — and I really appreciate his genuine interest and concern for the animals in his care.
I’m so glad I trusted the reviews on here, they are accurate!

I love this place and the vet, people & pets up front etc. Good people, totally trustworthy, fair, smart & on their game. I trust them, and for me that’s a huge statement! My cat Patches is well-​taken care of thanks to them. I am so picky and this place is the best!!! Good people.

Dr. Frye is caring, available and very pragmatic. We have been dealing with allergy issues with one of our goldens for years and have spent exorbitant amounts to keep her healthy and comfortable. Dr. Frye suggested a very pragmatic treatment that has helped our pooch tremendously. I would highly recommend him to anyone looking for a great vet.

We are so happy we found Dr. Frye. He is a compassionate Vet that is honest and trustworthy. We love doing businesses with him and his staff– all warm and friendly. We’ve been with him for 10-​months now and drive from Mill Valley especially to see him because he has made a bond with our dog and us. Dr. Frye looks out for our dog and looks out for us as well; we had been to other vets that seem to look out for themselves and the animal at the owners expense. We have a somewhat needy dog, his office program makes giving our dog the best care more affordable. I was also pleased to find out our good friends have been taking their pets to Dr. Frye for 20+ years, he has a good reputation because he is in the business for the right reason, he’s a family-​centric, compassionate animal lover and an intuitive doctor that I trust to diagnose issues small and large.

Dr. Frye is AWESOME! We aren’t even from the area but were passing through and earlier this morning our dog started limping. Because we just happened to be in town and were concerned we were able to get an appointment within a few hours. He understood our situation and kept the exam and prognosis simple until we can take our dog to our regular vet. He was very gentle and understanding and told us what he suspected and the why’s and why nots. Plenty of information we were able to take into consideration when we take our dog to our own vet. He then was prescribed us some pain medication in order to keep our dog comfy for the time being. Finally he asked to simply be given an update on what our vet finds out just to be in the know. What a great guy!

Can not say enough about Fred and Diane– would give 20 stars if possible. We have two cockers and to say the least they can and do sometimes have some very challenging issues. I can say Fred saved the life of one of our girls with a breathing disorder undiagnosed by 3 prior vets. Her very first visit with Fred and he was on it and 1 week later our lil rescue senior was like 5 years old! GET THE INSURANCE plan– highly highly recommend! Again thank you both Fred and Diane and your outstanding heart and caring staff– we love you!

Dr. Frye and his team are everything you could ask for when it comes to caring for your animals. He takes his time explaining everything he sees, even issues you might not have considered. He never acts rushed, even if he has other patients waiting. He is all about whole animal wellness. The feeling I’m left with is that he is primarily passionate about animals and their well being and that he makes a living (and I hope a very good one) is a bonus, secondary to helping keep our furry friends healthy and happy. His staff is an extension of that care. Diane and April will call to check on our animals after a visit. Dr. Frye makes himself available via email when he feels it’s necessary. They even called on a Monday to see how our pup was doing after we had to take her to the emergency clinic over a weekend. One time, when he was getting ready to close for the day, I called because one of my dogs had torn a nail and it was bleeding badly. They kept the office open later than they had planned so they could help us. This true caring and passion for what he does is why I will stay with Dr. Frye and his team as long as I have animals, so he better plan to stay in business a long time… Thank you to Dr. Frye, Diane and April for all you do!

Dr Frye is not my usual vet although when I could not reach mine I wandered in off the street literally with cat in hand. I was heading for the emergency vet when I saw his office. He was amazing and so caring. Not only did he solve the ear problem we were on the way to ER for, he also solved her itchy skin. Thanks for caring. He called twice over the next 10 days to check on her. That was very nice.

If I could give 10 stars I would! Dr. Frye and his staff are wonderful! If you need a good vet, he’s the one! I adopted a little dog with absolutely horrible skin issues for which she was seen just four days ago and already she looks like a new dog! Not only that, I was so worried for her and he was wonderful with me, too! Something that cannot be overstated.
Thank you, Dr. Frye, for your expertise and kindness!

I really can’t say enough about Dr. Fred Frye. A pet owner’s dream come true. Seriously. Not only is he a wonderful vet, he gives many «at home» solutions saving you a trip to the vet. Thorough and friendly in a great new building with plenty of parking, I can’t recommend him higher. I just sent my brother there and he said the cost was about a third of what he had been paying. I can’t say any more, so go and find out for yourself! Six stars!

Dr Frye is very kind & gentle when working with my dog. Even though he hates getting his nails trimmed, somehow Dr. Frye gets it done with the least amount of drama! He’s also a really nice guy who says hello whenever we run into each other outside of the office.
I also like the fact that he charges less than most vets for prescription dog foods.

Dr. Frye has been our vet for almost 20 years. He has «saved» our pets (cat and dogs) from eminent death (not kidding) and has given us great advice on how to keep our pets healthy under difficult situations (diabetic 2 shot a day dog). His services are affordable and he always keeps his costs to the necessary w/​o going for the most expensive «fix».