Samer M Ebeid, DDS

SEE below for insurance advice. As for Dr Ebeid, he’s excellent. I’d gone to my dentist earlier in the day. My dentist told me I’d probably need a root canal. He sent me to Dr. Ebeid, whose office is in the same medical/​dental building, fortunately. The front desk scheduled me for an apptmt later that day and kept me informed via phone that I might be able to get in earlier. So I had the consult (incl the $ 200 ‘digital’ X-​ray not covered by insurance) and then was able to get an apptmt for the following day’s root canal. I am now (1.5 days later) in lesser pain (tho the procedure was painless, the pressure was intense – this caused pain after the numbness wore off. Diclofenac to the rescue, along w/​salt water rinses and Dr-​provided antibiotic (for infection avoidance). The dental assistant seemed intent on doing an excellent job, ‘tho in general I wish assistants/​dentists would keep x-​rays to a minimum – radiation is radiation. One thing I appreciated hearing from Dr. Ebeid (other than hearing my condition was completely treatable!) was that my dentist was Dr. Ebeid’s student at UoP in SF; Dr. Ebeid has high regard for my dentist. Now I’m even more confident with my dentist.
INSURANCE (this has nothing to do with Dr Ebeid): with dental care and insurance, know what you’re getting into — Although a dentist may bill your insurance co, that doesn’t mean the dentist is contracted with the insurance co. If the dentist is out of network, you may very well end up paying everything that insurance does not cover. Even if you use a dentist that has contracted with your insurance co, you can still be on the hook for some charges, and all charges once your maximum coverage is reached.
Also, insurance cos are picky; for example, if you need a crown replaced before the amount of time your insurance co says the first crown should have lasted, insurance won’t pay. Good to find this out ahead of time. But when one is in pain, one can be quite desperate, ending up with unforeseen/​unplanned bills.
One last thing, about the not-​covered-​by-​insurance $ 200 X-​ray (which I unhappily found out later is a kind of CTscan) — I should have asked why it’s not covered and asked if the diagnosis was possible without the x-​ray. I guess I believed it must be the latest and greatest and therefore worthwhile. But it makes me think– endodontists are out there who do NOT have the machine yet are able to make correct diagnoses and perform root canals… This is a case of buyer beware, and of course, patients have choices to make and can go elsewhere if not happy with what’s presented.
This is not a blast against Dr. Ebeid. I am confident I got excellent care, would recommend him to others. Additionally, I now have even more confidence in my dentist after Dr. Ebeid’s good words about him.
I find dentistry is expensive (duh). I have probably used up my max with my recent root canal. Heaven help me to not have any more issues this year.
I wrote the above review yesterday — today is 24 June. I contacted Dr. Ebeid’s office regarding a request. My request was taken care of within the next 15 minutes. Yesterday my review was four stars. Today, I’ve upped it to five.

When it comes to getting dental work, I avoid it at all costs. This is because most experiences I’ve had, have been horrific. With that said I was a big skeptic going into this appointment. Getting a root canal is always the last procedure anyone wants to undertake. But the experience I just had with Dr. Ebeid was absolutely amazing.
Starts off with the front desk woman greeting me with a smile and was kind and patient. She checked my insurance right away and even before I went in to get any work done they told me what my out of pocket was going to be, so I had no surprises. The dental assistant’s were on point and friendly. Then there was Dr. Ebeib. Thank god for professionals like this one. Talked to me with confidence and focus. I got the feeling like he knew what he was doing and that I was in good hands. The procedure was pain free… that’s right a root canal procedure was PAIN FREE. Don’t think I’ve ever been able to say that about a dentist visit (minus the teeth cleaning of course). I even took a brief nap during the process. If that doesn’t say something…
I highly recommend going to Dr. Ebeib. And a personal thank you to him and his staff for instilling faith back into me about dentists.

In the midst of chronic tooth pain and suffering, I was referred to Dr. Ebeid by my colleague, who commended Dr. Ebeid very highly. Since then I have had 2 root canals which were performed by Dr. Ebeid, and I am very happy with the results both times! He and his assistants are, in my opinion, of a very high caliber and I was very satisfied with the care and professionalism of their work — careful, conscientious and caring. I highly recommend this practice for the highly critical and exacting work they do. The front office staff is also very helpful and friendly. 12 stars!!!

Dr. Ebeid is one of the most intelligent and skilled endodontists I have had the privelege to consult with from across the east coast, midwest and west coast. His is knowledgeable and stays current in his ongoing education. His practice offers the best diagnostics technologies.
Every patient I have sent to his practice has received excellent and thorough care and is pleased, Dr Ebeid is one of two oral specialists I as a PCP consult for complicated cases. His staff is always courteous and efficient. He and his practice have my highest regards. Dr. Shaikh

I was sent to Dr. Ebeid for a consultation for a root canal. It was a front tooth with one canal and there was calcification. To begin with he wanted to charge me $ 200.00 for his digital x-​ray machine with is not covered by my insurance. I balked and he waived the charge for the x-​ray. After he examined the tooth he said that it might take two appointments because, «he might get tired or I might get tired». I have had many root canals… never two appointments and never the special x-​ray machine, (I was told that Dr. Ebeid is the only Dentist that has this machine in Marin County).
Now, comes the zinger. I went to the front desk and I was given the cost for the root canal. Since he might get tired and I might get tired, (quote, unquote), the second appointment, would be $ 423.00 additional. The total bill would have come to $ 1243.00. He didn’t charge me for the $ 200.00 x-ray…hummm.
I made and appointment and after I left the office, I thought, «What in the heck is going on)?
I called my dentist and said that I thought that I needed another opinion. I was referred to another Endodontist. I call and made an appointment. Now, get this! I went to the second Endodontist… one appointment for the consultation and the root canal. The cost was $ 610.00. It really does pay to question if one is in doubt about what they have been told.
I have Delta Care insurance. If he does not like what they pay, he should not take the insurance.
Now I shall write a review about the Endodonist that did my root canal. The Dr. and the office were very professional and they deserve a great review!

Dr. Ebeid is the best of the best. I am a Plastic surgeon and I have been to him twice in the past 7 years for complicated tooth pain; each time I needed a root canal. The problem is «which tooth is it». He is a master at this better than anyone around. Six years ago I was past around until I found him. This recent bout, I paid 2100 dollars for a diagnoses and the complete root canal. This is a great deal, In my opinion. I have the same complaint from patients about cost, but this is what I charge and you have a choice. I have paid 3 times that 6 years ago with dentist working on the wrong tooth. You pay for expertise and experience. When you go to Dr. Ebeid he gets the job done and done right. I guarantee it !!!
PS: As a surgeon my self, I do get extremely upset when patient care is negatively affected by staff. It is a natural instinct for the protection of our patient care, practice and reputation. However, we can always do better and we do try.

Extremely expensive place. Charging about $ 200 for just 5 minutes examination and then offering to waive it if the customer agrees to have root canal for more than $ 3 000 is a cheap policy typical for 19^th century businesses. Before accepting any service first ask for the price. In general the service here is just at average (if not below). Not recommended.

What begun as an appointment with my dentist to replace a loose filling last week ended up with a diagnosis that I needed a root canal, my first ever. With my dentist’s referral, I made an appointment with Dr. Ebeid. The dreaded root canal.
There is a reason why Dr. Ebeid gets great Unilocal reviews. He earned them.
To the contrary, the root canal was not what I feared it would be. I did not feel pain. Dr. Ebeid and his staff were very reassuring and made the procedure painless! He has very steady hands, and works methodically with his assistant to finish the root canal. He showed me the «before» and «after» image of the molar.
This is as painless as it could be. I highly recommend Dr. Ebeid!

Dr. Ebeid just completed a very difficult procedure on a cracked tooth that was infected and has a crown. I was in the chair from about noon to 3:30. I did not feel any pain. He has a wonderful bedside manner and is very skilled. His assistant was also very friendly and reassuring. A total Class Act. Thank you.

In the few times I’ve been in their office, each time I saw and heard a lot of anger and animosity both from patients in the waiting area and the staff. Their «miscommunications» can be seen and heard… which is not cool. The Dr. doesn’t try and hide his anger when he’s upset with his staff and it’s very uncomfortable to listen to and be around. Dr. Ebeid runs behind schedule more often than not and it’s apparent that HIS time is what matters– not yours. If you’re late, watch out. Their costs overall are extraordinarily high, even for Marin. When I told them I thought the procedures were 100% covered by my insurance, I was told that I’d be refunded any money, if any, after the insurance paid their part. They also said they’d require the money upfront, before they did any work. It’s normally the other way around. It was apparent they were unaware of how much was covered. I’d steer clear of this dysfunctional mess.

I am sooooo grateful for Dr. Ebeid, DDS~~ My 10 year old was playing with his friends (around 5 pm) my husband called me at work and told me that he and another boy had hit mouth to head. My son lost one of his front teeth and the other was completely broken off to the gum line. By the time I had called around and gotten a hold of Dr. Ebeid it was 545 and it would take us 45 min to get there. It is now 9:30 pm and my little boy and husband are just leaving! I can’t tell you how grateful I am for he and his staff!!! They did a root canal on one of the teeth and are trying to save the other by putting it back into the socket (after my husband had placed it in milk not knowing what else to do) and stabilizing it to the adjacent tooth…
Long story short… I am extremely grateful that they cared enough to stay so long after hours to help my son!!! I miss the traditional mentality of health care professionals, to HELP their patients at all costs! THANK YOU!!! THANK YOU! THANK YOU!!!

Very professional. Excellent compassion and technique.
Second root canal and would go back again.

I have had two root canals done by Dr. Ebeid in the past five years. He is, by far, the best man for the job. He is not only calm and reassuring, but highly skilled. Isabelle, his wonderful front desk lady, is professional, kind and the type of person you want to talk to when you first call in to see an endodontist. I have had other root canals in the past, one of which failed. I was nervous about that happening again but both of the treatments came out perfectly! Thank you, Dr. Ebeid.

I cannot say enough about how great this Doctor is. I had a huge abcess and infection under a baby tooth that had never come out, I am 58. My regular dentist who is very highly trained stated due to the difficulty of a root canal on a small older baby tooth that had also cracked and had a cap over it that trapped infection… Turns out my jaw bone had a huge area that was literally deteriorating, by the time the pain hit it was unreal… My Dentist stated I had at best a 5% chance of saving this tooth, and the reccomemdation was to pull it and get a handle on my huge infection. Since an implant tooth would cost around 5k I was faced with saving $ and living with a permanent whole in the side of my smile. However my dentist stated there was one doctor who might do it. Dr Ebeid. Dr Eneid took it as a challenge & the roots were so small he had a difficult time, my 1^st visit was 2 – 3 hours intense work then I thought we were done but they echeduled a 2^nd visit and I thought it was perfuntory finish up but the 2^nd visit was another 2 plus hours where he found the final 2 roots. A virtual geyser of infection left my tooth after the 1^st root so he wanted the infection to drain for 10 days or so between visits, finally there was a third visit to put a temp cap on, and further he was sincerely worried about the infection so scheduled follow ups to check on me and he surprisingly honored his original price another words he did not charge for return visits to make sure I came back to make sure we fixed this. He stated a number of times he just wishes to help folks and he is a teaching doctor so knows his stuff. He saved my tooth and all the staff were very kind and understanding. He does not talk during his procedure as it is very intense precise work. Simply the best attitude of any Dr I have met. Thank you Samer! I know I sound like a shill for him but sometimes above & beyond needs to be called out.

I had to see Dr. Ebeid for a second opinion on whether or not I had a fracture, which indeed I did, and I am writing this review to rave about how well Isabella helped me out in a very tough situation. She was patient and calmed me down after a very tough day and was extremely helpful with all my needs. Every office should have an Isabella! Dr Ebeid was also very professional, only wish I had seen him for my root canals earlier this year!

I had to get a root canal and he was the only endodontist covered by my insurance. I had my reservations but what could I do? As with dental procedures and similar experiences, I could only close my eyes, say a prayer and hope for the best.
I totally lucked out. As the other 5-​star reviews attest, Dr. Ebeid was very warm, calming and took the time to explain everything to me carefully along with all associated risks. As someone in healthcare, I was impressed with his bedside manner, patience in answering questions, diligence in completing the procedure and kind demeanor towards patients. As someone who has had many a visit to the dentist’s office, this was definitely my most positive experience.
Related to the actual procedure, it was evident that Dr. Ebeid has the expert skill set and fine motor skills to do his job well. The RCT was on a tooth I was very nervous about, but he did it very carefully and kept me up-​to-​date about all he was doing and the results he was finding. His receptionist even called me a day later to make sure I was okay and was not experiencing any pain/​swelling. Everything went very smoothly.
Reading these reviews, I was most impressed by the honesty and genuineness of the 5-​star reviews. You’ll see in these reviews people who were nervous (understandably) about a potentially painful/​difficult procedure but who were genuinely relieved and allayed by Dr. Ebeid. My experience has been positive so I can only echo that sentiment. The negative reviews really surprised me and seem somewhat inconsistent with my own experience (especially the ones that complain about money). In my own experience, the receptionist did her best to make sure I paid the lowest co-​pay (ended up being about $ 70). I had no problems in this regard nor passing doubts about sketchy business practices.
Overall, I’d highly recommend this endodontist and would entrust my friends and family members to his care for a root canal. I hope you have a similar experience.

Dr Ebeid is very likable and professional. He also has a great bedside manner. He’s able to help one relax when going through a very intrusive procedure, a root canal.
Recently I went to him for a root canal. It’s the second one he’s done for me, but several things bothered me about this experience:
1 — Isabelle, his receptionist, when she returned my call the day before the procedure said, «Hi this is Isabelle with Dr Ebeid’s office, what’s up?» Not respectful, not professional.
2 — For the last ten minutes of the procedure, the anesthetic wore off and I was in terrible pain, as witnessed by the tears rolling down my cheeks. I made him and his asst aware of it but because I had so much eqmt in my mouth and because we were almost done, we didn’t stop the procedure. I’ve been told, and it’s been my experience, that in this day and age, dental and endodontic procedures should be completely pain free.
3 — They require payment before leaving. This has not been my experience at other dentists and endodontists. Being a small businessman, I can appreciate wanting payment right away, so this didn’t really bother me, but if you’re demanding payment the day of service you need to make sure you’re charging the correct amount…
4 — I have Anthem dental insurance. Dr Ebeid is an Anthem preferred provider. That means that he has agreed to Anthem’s rates, which are a bit less than the full rates he normally charges. When I went to pay, Isabelle charged my cc his full rate. She said that because I’d used up my maximum dental benefits for the year, I had to pay his full rate. This was wrong. I told her I’d never heard of such a thing and that the Anthem contracted rates apply whether I’ve exceeded my maximum or not. But she was sure. I called Anthem the moment I got in my car and was told that she was wrong. This upset me. I asked Anthem how long Dr Ebeid had been a preferred provider and they said eleven years. When I called Isabelle back to credit my cc, I asked her how long she’s been with Dr Ebeid. She said twelve years. I told her that I didn’t appreciate this, that this is her area of expertise, not mine. After eleven years there’s no excuse for not knowing Anthem’s protocol, and overcharging me $ 500. I would have appreciated an apology, but didn’t get one.

Not that I would wish a procedure on anybody, if you must have a root canal, he is your man! His office is warm and friendly and Dr. Ebeid — a real mensch! He has a wonderful chairside manner and a warm demeanor. He talked me through every step of the way. He has a huge heart and I would gladly (if I had to) go back to him in a minute!!!

About 4 weeks ago, I woke up with pain that was so unbearable I could hardly talk. My wife called our dentist and he was not too surprised as he had been telling me to schedule a root canal on my lower right molar for the past 2 visits! He called Dr. Ebeid for me to see if he could take me in without an appointment as it was an emergency, or at least for me it was. Dr. Ebeid told him that I should go there immediately and I did.
As soon as I got to his office, the staff took me in and set me up in a chair. Within few minutes Dr. Ebeid was in to check on me and make sure that I was ok. They took digital images to confirm the problem and immediately started working on me. I could hardly feel the needle or any pain once I sat down in that chair. It’s like he worked some magic on me! I watched the procedure on the overhead TV and got a DVD to take home as well.
Now I know that there is HUGE difference between Dentists and I would highly recommend Dr. Ebeid to anyone needing a root canal! He will work magic on you too. Once you go there you will never go anywhere else. Trust me.

What a nice guy! Easily the nicest guy ever to drill holes in my head. Nothing big, really — he just took a couple extra minutes to listen and talk about the procedure. And he was careful to make it as painless as possible. (The nitrous oxide definitely helped! ;)
A couple hours later and the tooth already feels much better. I hope I don’t need another root canal any time soon, but if I do, I’m definitely going back.