This CVS has improved dramatically. The store staff are usually helpful, shelves are no longer empty all the time, and checkout is faster. Almost every part of the shopping experience has improved. Yay! It’s still a CVS, but its a lot better than it used to be. :) The pharmacy is still awesome, still the best part of this store.
Dana G.
Tu valoración: 3 San Rafael, CA
IMHO there’s nothing wrong with this CVS. Good parking — It’s on the corner of Third and Grand, with parking available in both directions(although I think the entrance on one side closes after dark or so). Good customer service —(example 1) I was having such a nice time chatting with the clerk that she forgot to give me my stamps, and I forgot to remind her. When I got home and was still without stamps to send my letter, I called. She was so sorry! We were having too good of a time. She put the stamps aside and let someone pick them up for me later.(example 2) After years, so many years, of wanting to print photos from my phone, the clerk here finally took the time to show me how. I printed over 100 photos for, I think, about $ 20. Now what do I do with all these photos. Good selection — I mostly shop at CVS for bath/beauty products, and they have plenty. They have sales, just like other CVS. Now, granted, it’s not the biggest or brightest CVS. But I think it does the job just fine. Haters gonna hate, I guess.
Markus D.
Tu valoración: 1 Marin County, CA
I don’t recommend this store for returns. I tried returning some cosmetics, which I purchased at another CVS store and was told to return it elsewhere. Why is this? I had not used the products thatI had just purchased the items this week, and most importantly, I had the receipt. Here’s what happened. I walked to the counter and provided the items to the cashier. The cashier called a manager to verify this return, which I thought would not be an issue. The female manager came to the counter and asked me why I was returning the items, in an accusatory matter. The manager treated me as I was a criminal, even though I had the receipt. Then I was told to return the items to the store I had bought it from, which is a bunch of crap! I went to another store and had no issue returning the cosmetics. So why was I treated so poorly at this store? It does NOT make sense!
