Come To The Point

Lovely needlepoint shop and great customer service from the owner, Michelle. She is so helpful and welcoming. She introduced me to Presencia floss, including the metallic floss (which is much softer than DMC’s metallic floss) and she explained it was easier to work with and would show off stitches better. She also provided the name of a stitchers guild and printed a substitution chart to convert DMC to Presencia floss for me. She also offered to order items for me if needed. I will be back to this shop and highly recommend it.

My experience w/​Michelle @The Point Needleworks is wonderful. Please read my experiences with a needlepoint shop a few miles away… I will continue to go Come To the Point w/​ALL my business.
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WARNING: Susan @ Stitchbirds is one of the most rude business owners I have EVER come in contact with. As a former successful business owner of a Gourmet Cookware store I was appalled how she treats her customers. Yes, the store has some lovely canvases, but it doesn’t make up for the rude manor Susan treats her customers. I have spent over a $ 1,000 this last year in the store and this last week was the final Stitch! I had called to see «what is the due»… didn’t even get the words out of my mouth and Susan interrupted me to say «Sept 15 & we are close on Monday»! I responded «your didn’t even let me ask my question» my needlepoint (3 Christmas Ornaments to have stuffed, (last yr due date was ⁹⁄₃₀). I stayed up 3 nights working on the last ornament to complete it by Susan’s deadline of ⁹⁄₁₅ then drove 45 miles to her store only to have her say in a sour voice «we aren’t taking them any more»! «I said I just called a few days ago… she said I know, but we aren’t taking them». I couldn’t believe the treatment. No I am sorry, no reason until I pressed her, nothing. I just left and told her she was the rudest person I have EVER met.
BUT WAIT! My husband of 48 years got on his iphone and found a Wonderful shop just a few miles away. We went there were greeted pleasantly, and yes, she could have the ornaments done before Thanksgiving. What a difference in attitude. SO if you are in the area stop in at COME TO THE POINT in San Rafael, Ca
, Michelle is the owner and a delight to work with. Her shop is wonderful.

The shop and proprietress are first rate. Tidy and welcoming. Michelle offers a beautiful and extensive selection of needlepoint materials, including frames, a long wall of threads, and an aesthetically pleasing selection of hand painted canvases. Michelle is on point, pun intended; she’s knowledgeable about the craft, the materials available, and is a great communicator and guide. I’d never done needlepoint before and she has been happy to help me to learn and get the results I want with my needlepoint piece. Highly recommended.

I love going to Come to the Point! The shop owner, Michelle, is very friendly and knows when to step in and help and when to just leave you alone! I have found the quality of the materials at Come to the Point to be top notch! If there is something that is not stocked on a regular basis Michelle is willing to special order it so that you can have what you need to work in the correct colors, types of threads, and patterns. Michelle stocks both large and small projects so beginners can come in and give something a try without feeling overwhelmed by the amount of available product in the store. All the basics are covered as well from assorted different types of needles, different sizes of stretcher bars, and kitted projects. The atmosphere is welcoming to everyone — and the main concern is that you are able to get what it is that you need to start, work on, or finish a project. Michelle is also willing to always help individuals learn a new stitch or make recommendations that can turn the most simple of projects into something breathtakingly beautiful. I will continue to shop at Come to the Point for years to come!