Providence Little Company of Mary Medical Center San Pedro

I was admitted to the emergency room on October 1^st, 2015. Two of their nurses drew several tubes of blood to send to the lab. After two weeks, I went in to find out the results. The hospital had no results, although they did have record that they took blood. The woman in records said embarrassingly, «I’m sorry, sir, but it seems we lost it.» I filed a complain to open an investigation with Marianne Padden, their risk management director. She ignored my follow ups, and never got back to me. HORRIBLE MEDICAL FACILITY.

I have been to the Emergency room twice in three years – once yesterday –both visits were extraordinary! Every single person, from admitting to the nurses, doctors, and assistants, was the space of healing, love, good cheer and excellence. What a hospital! I want to be rich so I can donate to it!

If you only have to deal with the Doctors and Nurses at this hospital you are in good hands, it’s when you get to deal with the case managers that your problems start, they use the tag team approach and it seems that their job is to get your loved ones out as soon as possible without regard for the medical condition so they don’t run afoul of Medicare or insurance rules, the case workers try and talk over you and push you in a direction they want you to go. It got so bad that I had to tell one of them she needed to shut her mouth and let me say what I needed to say. When my father spent time here in Aug and Sept of 2015 we had no less than 15 different case workers between this location and Little Company of Mary in Torrance, three of them were what I would call competent, the rest were just paper pushers that really need to find another line of work. So now that my rant is over… I can’t praise the doctors and nurses enough, in both cases in early 2015 when my mother had a stroke and in late 2015 when my father was here the medical staff goes above and beyond making sure the patients are comfortable and getting the best care possible.
Mom spent some time in the Rehab ward here and made great progress in a short time, again thanks to the medical staff and the rehab team.
5 Stars for the medical staff and 1 star for the Case workers, but since the medical staff are so good we will move it up an extra star and give an overall 4 star rating.

For labor and delivery :
If I could rate labor and delivery department staff and nurses from 1 – 10 I would rate them 100!
I had my child there and had a c section… Every nurse I had was beyong AMAZING!!! They always took care of me and my sons needs. Always asking how was my pain. Answered every little dumb question I had. I’m not planning on having more kids but if I did. This is the place I would choose all over again. (I had my other son here 7 years ago) that is the reason I chose them again. I didn’t care driving 40 minutes from home.
My Dr.. Dr. Mulvihill Best choice ever. She did an extraordinary job in my c section. Was always really caring. Indeed she is the best doctor I’ve had :)
Thank u to all my nurses from 12÷18÷15 — 12÷21÷15
You guys are amaziiinggggg god bless ea one of u. !!!

Worst ER ever. Nurse Joan doing checkin was extremely rude and have no people skills what so ever. 1^st you fill out a form as you drop it in her window and the women can’t even great you. Then when she calls in you to check you in — she’s just as bad if not worse. The. They dump me in a room and let me sit for now going on 45 min and not one person came over to say one word. Unbelievable hope the rest of the USA don’t have to come here when in need risk it and drive to Torrance. Hopefully you will have better luck there

I have been to many hospitals and ER’s over the years. Little Company of Mary was definitely one of the more pleasant experiences I have had in an ER. Today I visited the ER for a shoulder injury. I waited 20 minutes in the waiting room. In my ER bed I waited 5 minutes before registration came to confirm my insurance. I waited 15 minutes for the nurse practitioner to come in and evaluate me. 10 minutes later a nurse came to give me medication. A few minutes later an EMT came to fit me for a sling. 20 minutes later I had X-​rays done. 30 minutes later I was discharged with my instructions for follow up care. Each staff member was extremely professional and helpful. I am glad I live in close proximity to this facility. I had been here before and had less pleasant experiences but this one was exceptionally pleasant for an ER visit. Definitely deserves 5 stars for the care they provided me today.

As I’m sitting here in the E. R there is this girl in excruciating pain!!! She’s literally rolling around on the floor for about 30 min with abdominal pain and complaining she can’t breathe!!! This hospital is horrible!!! They just don’t care!!! I’m here myself with chronic pain and a bad cough! My heart goes out to that girl who was just suffering and no one would come to her aid! Shame on you little company!!! Do your job!!! If someone is literally on the floor in pain.
On July 11 I brought my daughter in she had a really bad cough for about two days. Doctor said her lungs sounded great and it was just a cough that will go away on its own. As a mother you just know when something is really wrong so I insisted on a chest X-​ray, doctor said it wasn’t necessary but I insisted since I had a gut feeling it was something worse! Finally he gave in and did the chest X-​ray so turned out she had pneumonia!!! He gave her antibiotics and inhaler! If it wasn’t for me insisting on the chest X-​ray it would have gotten a lot worse!!! This hospital needs to change ASAP!!!

I don’t know what happened to Little Company of Mary Hospital, as they USED to be a premier hospital, but I just witnessed something so upsetting while sitting here in the ER waiting room. A young lady was sitting here, crying out for 45 minutes with severe chest pains and also complaining of NOT being able to breathe. She wound up on the floor. When her name was finally called, she couldn’t respond, so several of us waiting said «she’s on the floor» and to our amazement, the girl holding the door open just nodded, doing nothing, so I helped her to the door. I mean, offer her a wheelchair at least people? Offer her a gurney to lay down in the hallway? Something? At least pretend you give a darn.

This has to be the worst ER experience… unless you are dying don’t come here. Service is terrible

I went into the E.R. yesterday after my regular physician recommended I do so. I had a bad fever and chills and my Dr. was thinking possible meningitis. So as soon as I arrived, they took me right away. They covered me with fresh warm blankets and had me in a hospital bed within minutes of arriving. They were comforting and very patient. My nurse was named Glen and he was the BEST! He explained everything with detail and kept the warm blankets coming. I ended up getting a lumbar puncture and the doctor also took the time to explain every move he made. I was released after my fever finally broke and my tests came back fine. Im still in a lot of pain but was given good advice on home care. I felt like I was in good hands while I was there. This was the first E. R I’ve been to that has made me feel like they legitimately care. They are better than UCLA, Saint Francis, and Kaiser. Thank you to the staff!

Horrible service. My brother has gone to this ER 3x in the last 3 weeks for a horrible pain in his spine. He can barely move. Each time ER Dr simply gives him a shot in his behind and writes him a pain prescription. No XRAY NO MRI. My brother asked a person wearing an all blue uniform to please get him a urinal because he couldn’t even get up. The lady said «ask someone else that passes by». What kind of rude, uncompassionate hospital this is. How do you keep sending a patient home who can’t even stand or sit and is obvious distress? This hospital doesn’t help you, they drug you and let you drive. my brother couldn’t even get out of the car when he got there. 5 hospital employees had to help him onto a gernie from the backseat of the car! Three return trips to ER in pain and no XRAY or concerns. Help my brother!!!

Great place. Service is quick and «painless» ;) haha went in for a really bad throat ache walked out with the meds I needed and all around content with this place.

I like this hospital. It’s small. Quaint and understated, not grand or dripping with pretentiousness (like some other hospitals with BIG donars.)
Dropped a friend here today — she works here — and it was nice to get in and get out of the parking lot with no effort whatsoever. No maze like parking structure or fight for the right of way with other cars. I did spot couple employees parking in the patient/​vistor lot though (come on employees, your parking lot is just a few steps away).
Yes, I’d come here if I had a choice.

I have a thyroid condition which requires me to get an ultrasound and a biopsy every couple of years. This was the first time I came to this hospital because of a recommendation by my endocrinologist.
Honestly, getting an appointment is not the easiest process. Also I feel that they don’t have enough parking spots for patients. The check-​in experience is also a little daunting. They wheel you down in a gurney (I’m thinking «I’m healthy– I can walk by myself!»).
This can all be easily overlooked when you have an awesome doc like Dr Zeim taking care of you. He was very professional and made the process less scary. He was done within 10 minutes and I didn’t even have any pain. It was the first time I felt like «hey, that wasn’t bad at all!»
I hope I don’t have to come back too frequently, but if my thyroid needs to be biopsied again, I know I would be in good hands if I come back here.

Couple of days ago I went in because I had horrible pain behind my knee, I was afraid that it could be a blood clot .
I am pregnant 29 weeks and that would be extremely dangerous for me and the baby.
I was in that hospital for 5 hours, they monitored the baby, they told me I was having contractions and I told the nurse I feel fine what hurts bad is the back of my knee.
These people didnt even check my leg. They told me I was going to get transferred to another hospital to stay for two days and they wanted to drug me supposely so the baby can breath when he comes, now the doc. Said it was not 100% that I will go into preterm labor. Now I told the nurse I had to pee and she told me not now and she put her fingers in my vagina to check if I was open and then left and ignored the fact that I had to pee a woman knows when she’s about to have her baby!
Now since she ignored me and it was hurting because I couldn’t hold it anymore I got up my self and went to pee, as I was on the toilet the nurse and doctor opened my door yelling at me all rude to stay in the bed, not just that but the doctor said WELL HAVE YOUR BABY IN THE TOILET!
I didn’t think that was very
was very unprofessional of them.
I dont think they knew what they were doing.
After 5 hours I didn’t allow them to transfer me I felt fine EXCEPT for the fact that the back of my leg was hurting bad.
So I decided to go to another HOSPITAL for a second opinion.
Thank god I did because they checked my leg with a Doppler everything was fine with my leg and the baby, the baby was monitored as well.
I was going to choose little company of mary in SAN PEDRO to deliver my baby.
But after this experience I dont ever want to go back.

Doctors are not compassionate. Laid in hallways saw me, didn’t feel there was anything wrong, told me to go home and see my doctor Monday. I was brought via paramedics, walked out with no shoes or socks. Did not even offer to push me to the curb in wheel chair.
Don’t go.

I just recently had to go to Providence Little Company of Mary and I must say… I arrived early. I was the first one there so there was no wait time! The receptionist was pleasant and very helpful. The nurse, anesthesiologist, reception… Outstanding. The hospital volunteer was also outstanding. She assisted me to our automobile after the procedure. The Specialist professional and very thorough! Excellent, I was there for a simple procedure that went very well. I agree with the lady who posted the hospital has a homey feel. Free parking is also a perk. No one was rude, demanding or condescending. Providence ranks high on the radar. Patient care –Excellent.

Patient care sucks ass here… Told my husband they would be right back with his pain meds. After and hour I was trying to get someone’s attention to no avail, and yes they straight up pretended not to hear me practically shouting, excuse me, excuse me nurse. After another half and hour when the doctor came back he said … Oh huh they didn’t give you any meds yet??? Really wtf its your case. Kids screaming, asshole nurses, and to add insult to injury the receptionist came back after we were still waiting for pain meds and insisted we pay our $ 100 co pay after verifying for the 4^th time that the billing info was correct. (We have been here several times for services but they still have all the old info, why? Because they don’t have people who work here that care enough about their jobs to do things the right way.) So when the nurse finally comes with pain meds it’s pills… To put a cast on. I could of walked 3 blocks home and got my husband pain meds and hour and a half ago…
So my husband waited 2 hours to get pain meds and another hour for someone to come and place a splint. We did get the director of the er to come over an apologize for the delay as they were finally getting ready to splint my husbands leg but all my warm gushiness of an apology was over shadowed by the 2 minutes the director walked out, right when they had to do the most painful part of the splint, the receptionist came in and said, sir you have a $ 100 co pay how would you like to pay that? SERIOUSLY WTF ARE WRONG WITH THESE PEOPLE…

This hospital is amaaazing! It feels so homey and everyone is so nice at every corner you turn. Haven’t been to this hospital up until recently even though it’s been there all these years and I just got blown away the first time.
Parking’s okay, not that hard to find any for a hospital in the hills. Also when exiting the hospital and driving down the hill there’s this amazing view.

How do you review a hospital? I guess it would be a combination of the facility and the people who work here. My doctor doesn’t really work here, he just performed my surgery here because it’s close to my house. This review has nothing to do with my doctor, it’s for the people who do all of the work here, the nurses.
The building itself fits into the San Pedro landscape very well, it’s a bit dumpy. Inside the walls are adorned with biblical quotes and ancient torture devices. Were it not for the kind nurses, I would have been frightened.
I had a nurse by my side through my entire visit. A pre-​op nurse got me stripped down and hooked up to tubes. She wheeled me down a few hallways and handed me off to the nurses in surgical scrubs. They slid me onto a table and began hooking me up to machines, and then fade to black. I awoke in another room with yet another nurse right by my side reminding me not to sit up right away. She stayed with me until I was fit enough to visit the nurse who phoned my ride for me and gave me back my clothes.
My hernia was gone and I got to spend the morning naked with a great bunch of ladies. Cheers to all of the hard working nurses at this facility!