Vespa of San Mateo

I went to this place an hour ago to check out their selection of Vespa scooters. First, I noticed that the scooters were inside a Ford dealership, and I hate Ford products. Second, while I was looking at several of the different models, not one salesperson came to ask if I needed any help. I was there for 15 minutes without anyone coming to check on me, and they were not even busy!
The best thing about the place was the free arcade driving game in the showroom. Besides that, I would not go back.

i was recently there to purchase a vespa scooter. i had previously spoke to a rep, but the price was too high. a few weeks later i was at their website and found the same exact scooter that was $ 5099, almost $ 900 below their msrp! i called and spoke to the manager and came by on my next available day.
when i got there, he said the lower price was a «typo» but would honor it anyways. a few clicks here and there and his out the door price was only $ 45 lower than the first rep’s out the door price!!!
he managed to pull fictitious fees. granted, the msrp doesn’t have the «title, tax, license, and misc fees the dealer may include», which is just their way of saying «we’ll charge you whatever we want». we argued back and forth, saying that if i’m going to pay a fee, i want to see it. his excuse for not showing the destination fee was that they were in a folder or book or something, somewhere in the office, and he didn’t want to get it. hmm…
i left there, sorely disappointed. but before i did, the manager said he’d remove the «typo» and put in the proper $ 5999 msrp. he actually did it while i was in the room with him. the next day, i visited the site again to see if they corrected their mistakes. they were still at below msrp, and there were some that were even below that price! i emailed the rep and basically said you guys need a new internet salesman because all these «typos» will cause lots of headaches!
the straw that broke the camel’s back was the rep emailed back and said the quote he gave me was «about» $ 6055 out the door (keep in mind the quote the manager gave me was $ 6041… that’s with the $ 900 msrp difference!!! how does a $ 900 msrp difference only give me a $ 44 differential at the very end???)
the «about» coincidentally didn’t include the $ 300 destination charge the manger refused to show me but tacked on in order to make more money, and on the bottom line save me only $ 44.
forgive me if i’m wrong but doesn’t «out the door» mean the bottom, bottom, bottom line???
i’ve emailed him one last time concerning his terminology on the word «about». let’s see if he has any more tricks up his sleeve.
long story short, they’re unprofessional and will try to bait-​and-​switch you. considering gas prices, scooters and motorcycles are an economical alternative. given my experience, definitely head to the more repuatable scooter vendors such as san francisco vespa, sfmoto, east bay motorsports, etc. basically, anywhere but here. there are other reviews about the veracom group on Unilocal,and they are pretty consistent with their poor service.