Simonian Oriental Rug Cleaners

Great service and knowledge of persian rugs.

I was referred to Simonian Rug from another rug company, because I wanted to have an existing rug cut down for 10×14 to 8×8. Luis was SO helpful!!! He showed me that the rug needed to be a little longer to fit the room perfectly, 8.5×8.5 and he was exactly right. The rug was cut and cleaned and looks like it is brand new. He also let me know that if we cut down only 2 sized, it would lower the cost considerably. I am so thankful I found Simonian and I would highly recommend them.

Took a family-​heirloom Persian carpet to Simonian. I had been watching KQED’s Antiques Roadshow and this appraiser from San Francisco was evaluating a Persian carpet on the program. So, I called his shop in San Francisco. They told me they only use Simonian. I took my carpet there based on that recommendation.
This carpet was purchased in the Middle East by my Grandparents many, many decades ago. Wasn’t sure what to expect. The finished product was unreal. First time it had been cleaned.
I’m sorry I waited so long. Had the fringe replaced /​the rug changed colors after the cleaning. It’s now more beautiful than ever.
This place is old-​school rug cleaning, just what you want for real Middle Eastern carpets. Very fair pricing. Half of what you would pay if you went to some carpet outlet where they would send it out to some chemical plant. Don’t ruin that carpet. Take it to Simonian. Right off the 101. Super pleased with the finished product.

In 2011, we were referred to Austin Reinders to clean our Middle Eastern and North African rugs. These are my family jewels and originally purchased while living overseas in Saudi Arabia from 1968 – 1975. Needless to say they mean the world to me. We had nine rugs total which had been soiled and faded. Austin and his staff are courteous, professional and very knowledgeable. I posed a gazillion questions regarding each of my rug’s history and value. They all took their time to patiently answer every question and added priceless details to my collection.
I would HANDS DOWN HIGHLY recommend these wonderfully, talented & kind people for your handling of rugs.
You will not be disappointed :-)
They are a bit pricey; however, it’s all worth the effort. My rugs shine and sparkle reminiscent of the «good-​ol days»!!!
WHOO HOO!!!
Shukran, Austin and gang :-)

Simonian Oriental Rugs recently cleaned five of my carpets. These carpets hadn’t been cleaned ever. They were returned to me looking better than they had ever looked before. I found the service to be efficient, courteous and helpful. All in all a very positive experience. Sara S.

One rug completely ruined, the other two okay.
I used this company to clean 3 very expensive wool and silk rugs. I had pet stains on all three of them. Two rugs were cleaned perfectly, however, the third rug was absolutely ruined! It was an $ 8000 rug which we had to throw away. The color completely ran and faded. If you looked at it after the company cleaned it, you would think this rug was 30 years old! But it was just like new before they picked it up. I was shocked when I saw it and when I brought it up to the management, I was told two things: 1) they tried to tell me that that’s how the rug looked when they picked it up (not true) and 2) they tried to tell me that because of the pet stains is why the rug faded and bled colors (the other 2 rugs which had pet stains did not bleed color or faded though!). I have no idea what they did to that one rug but $ 8000 was thrown away! I wanted to hold them liable and sue them but unfortunately I no longer had receipts for the rugs. The lesson I learned from this incident is TO TAKE PICTURES OF YOUR RUGS BEFORE THE GUYS TAKE IT AWAY TO CLEAN! I would probably take a photo with one of the workers in it, so they don’t try to tell me that this photo was taken a long time ago. The reason I gave them 2 stars instead of one is because the other 2 rugs came out satisfactory. I was very disappointed with how the company dealt with the issues when they arrived. They basically tried to point fingers and not take any responsibility. I paid them around $ 500 PER RUG just for cleaning!!! They didn’t even offer to at least waive the cleaning fee for the ruined rug. We were in the processes of moving homes at the time and I did not have time to deal with this but I wish i did go after them for this!

My 10 year old rug from Dolma looks brand new. My 4 year old rug from Gumps, which took one hell of a beating at thanksgiving looks terrific — good service and a healthy discount if you drop off and pick up on your own. they even threw in a few little repairs for free, and gave me good advice on upkeep of my rugs. Friendly & professional service. They came highly recommended and now I know why.

Impressive.
I brought my runner which I had left outside, maybe had some dog pee on it and was a mess. I expected that to come out. But I didn’t expect to see the BLACK ink/​nail polish to come out from my kid dropping it on the rug years ago. But it is amazingly clean. It is not cheap, but if you bring in the rug they do give a discount. And even 9×12’s for most people could be brought in. And on that size rug the discount is worth it. It was done on time and can’t be happier.

I have a rug that I brought back from living overseas in Germany. It was a fairly expensive one, made of different light-​colored shades of wool and silk. Unfortunately, when I unrolled it after unpacking it I found that it has some kind of unknown dark brown stains on the top, like coffee or oil drips in a few places. I took it to Simonian, and they worked magic on my rug! There is one place where you can very faintly see a slight discoloration, but you really have to know what you’re looking for and see it in good light. I’m very happy with the job they did! 5 stars for the quality, hands down. 4 stars overall because even with a discount, the price was on the expensive side — about $ 175 for a rug that is slightly larger than 5′ x 7′. Even so, I would definitely go back for my rug cleaning needs in the future.

simonian rug cleaners were wonderful !! I talked to the owner and he told me a lot about my own rugs. The rugs looked fantastic, much brighter colors. He also told me how to maintain the rugs in good shape. I’d recommend him highly.

Joining the chorus of customers who rave about the wonderfulness of Simonian! I originally tried them because I was looking for someplace that doesn’t charge as much for rug washing as the top-​end place in Berkeley does. So I drove over thirty miles out of my way to take one good Kazakh runner to be cleaned prior to major repairs. Austin was so well-​informed, interested, pleasant, and reasonable that I knew I’d be using them for rug cleaning from then on. And, as mentioned in an earlier review, they give a significant discount for rugs brought in to the store rather than picked up. I’ve now just dropped off four rugs for cleaning and, in a couple of cases, replacement of the old pads. The whole experience, which included a pad-​trimming that he VERY kindly just threw in, was terrific. It’s true that I had to park on the street, but the times I’ve been there – four of them – I was able to park no more than a few yards away from the shop.

My dog had an awful accident on my Oriental Rug. I called Macy’s for a referral. They recommended me to Simonian. They were helpful and professional on the telephone. I decided to take in two Oriental rugs for cleaning. I couldn’t be happier. Simonian gave me a history on both of these rugs and explained the cleaning process. Received a 20% discount for dropping off and picking up myself. The rugs look like new and the price was reasonable.

Lovely, wonderful, educational, interesting! Will use again without hesitation!
People — I have moved 5 times in the last 4 years and I have multiple goobers/​dogs (including foster puppies on occasion). I have a combination of high-​end and low-​end rugs. It was a treat to go to Simonian!
They didn’t blink at pee stains, discoloration because of light or dog bodies. They don’t sniff at low-​end rugs but do appreciate the high-​end rugs and tell you why. My sister and I enjoyed checking out the 1950s equipment and seeing the rugs hanging to dry in the back. Austin and staff are very nice and take the time to roll out the rugs and go over recommendations with you.
And yes, I heaved and huffed 5 rugs into the Dog Wagon to get the 20% off! It was worth it. Parking is no problem — I literally parked on the sidewalk on one trip. Austin & someone else came out to haul in my rugs.
Results?! My rugs look and feel AWESOME. The colors really popped on the high-​end rugs, but even the low-​end rugs were noticeably improved. Woo hoo!

I found, called and visited Simonian yesterday. Austin (owner) is incredibly helpful and answered all my questions. My 9×12 Karistan was in need of repair and the price was most reasonable. More importantly for me, was the offer to get it done while I was in the area in less than an hour! Their operation for cleaning is the best and worth the cost of caring for rugs we plan on handing down to our children. Great company, owner and crew.

Our greatly abused rug from Morocco needed to be cleaned. I was still in sticker shock over the price of the rug, and was afraid to find out how much it would cost to clean the darned thing.
Lucky for me, our rug is a manageable size, and Simonian offers a 20% discount if you bring your items for cleaning. Hooray!
If you do bring your rug to Simonian, be sure to call for directions if you’re not familiar with the area. It’s a little tricky to find. Also, parking is difficult. You may have to lug your rug a couple of blocks to the shop.
The staff at Simonian were very nice. Our rug looks better than ever, and I’ll definitely bring it back to them for cleaning again. I just hope I can put it off for a year or so!

Fabulous service from Austin and his team. I took 4 old rugs to be cleaned and repaired, as well as some furniture pillows from an old dirty couch. Excellent work, friendly, concerned and caring service. Very happy with the entire transaction. Thank you. — Really nice to support a local family-​owned business. Met the owner Austin and his father-​in-​law, as well as the people who work for them.

This is the place to go for carpet cleaning.
I can not thank Austin at Simonian enough. He went above and beyond what I would expect from any business.
I had taken a valuable silk carpet in which had been damaged at Bailey’s Rug Company.
Austin was very helpful, patient and thorough explaining to me in detail the cleaning /​restoration process. From the type of shampoo they use to the entire carpet cleaning process. He also explained to me a lot about silk carpets, their origin, how delicate they are, etc. He clearly takes pride in his work and is knowledgeable about his profession.
To restore my carpet was a very time and labor consuming endeavor. I was charged the amount for a basic cleaning not for the intensive restoration work.
He also managed the appraisal process bringing in an outside appraiser to assess the damage and replacement value of my carpet.
He was also very professional and never spoke disparagingly of the competitor who had damaged my carpet. He just explained how it happened.
My carpet was restored beautifully.
Thank you!

I found this place via Unilocal and was not disappointed with the service. All the reviews are spot on — this place is awesome.
Not only do they clean your rug, the take the time to tell you exactly what is involved, and they’ll even assess your rug to give you an idea of it’s value.
Totally impressed and pleased with the service — my rug I got from Turkey came out spotless. Thanks Simonian!

I just called these guys with a general rug care question and they couldn’t have been more helpful. The gentleman who answered my call spent ten minutes on the phone with me, answering all sorts of questions and didn’t try to up sell me at all. They are very knowledgeable, and a class act! If I choose to buy a new rug or get one cleaned, I’m gonna use them!

I brought them two Tibetan rugs to clean that had been dirtied over a few years by cats and my young daughter. I brought them the rugs on a Wednesday, and they were ready for pickup the following Monday. The rugs looked great, and they had a new silky feel to them. The owner and employees at Simonian are very friendly, and took time out to explain to me the history of their very industrial cleaning machines. The price for the two rugs was very reasonable. I highly recommend this business and will certainly use them again.
Their business location is a little difficult to get to because the overpass at the 101 Peninsula Ave. exit is being worked on. If coming from the south, I recommend taking the 3^rd Ave exit, right on Humboldt, right on 2^nd, will bring you right to Amphlett Blvd.