Perfect Edge Cutlery & Chefs’ Supply

Stay away from this shop. Don’t trust these people with your fine knives. They do a terrible job. They’ve destroyed our old family knife, and refuse to take responsibility. Mark, the manager there, is totally useless.

Edit: I sharpened all my knives with the Bob Kramer set last night and they ended up much much sharper than getting them back from this service a couple weeks ago. How a complete novice can get better edges on knives on a very first try than a professional sharpening company is absolutely beyond me.

Parents and kids can have many similarities. For instance, sometimes you will catch your kids using your favorite dress shirt to clean up the spilled orange juice. Or, maybe they will take the remote control to throw at the spider… that’s on the TV (more on that when I review Ed’s House of Giant TVs). Anyway, just like kids, my parents have similar traits. Stuff like using my Shun knives to chop Chicken bones or cut up cardboard boxes!
Since, I like my parents a lot, I decided to just go ahead and sharpen my knives and call it a day. I looked on the Shun website and unexpectedly, the only official Shun sharpener in California was in the Bay Area!
Unfortunately, they don’t do same day sharpening, so I dropped them off and came back the next day. They were about 40 minutes away, but well worth the drive from San Jose. The service was friendly and the price was great! For about $ 22, they sharpened my Santoku knife, my 8″ slicer, my 10″ slicer, my paring knife, and my this other knife about 8″.
When I got home and started prepping dinner, I noticed a huge difference! My knives were «back to normal!» I sliced everything with ease. Until my parents decide to cut branches from my Magnolia tree or something…

Easy process to just drop off knives and come back the next day after 11A.
*Knife sharpening

All I can say is wow these folks know how to sharpen a knife! They could have charged me twice what they did ($ 36 for 4 knives) and it would have been worth it.
The selection of anything you need for your kitchen is really impressive.

Fabulous knife sharpening. I took my knives later to a meat market for another sharpening and realized how good this place was. They won’t butcher your knives. :)

My boyfriend Henry works at a brazilian steakhouse as a meatcarver where sharp knives are a necessity. He comes to Perfect Edge very often to get his knives sharpened. They do a great job and he is always satisfied with the results. It makes his job so much easier. The staff is so friendly and they know you by your name, and always engage in conversation with you. We highly recommend this place! Go check them out.

I took my knives in to get them sharpened and rehoned or whatever they do. Wow, they are SHARP. Like I’m a little afraid of them. Also a neat little store.
Laid back nice people. Great price for better than new knives.

Worst customer service I have ever seen. Went to pickup my knives that I am paying over a hundred dollars to sharpen and arrived at 5:55pm. Both workers saw me at the front door and proceeded to turn off the lights. Last time I ever do business with them. Over-​priced and frankly rude throughout the process. Stick to your published store hours.

Excellent customer service and great prices. Helped me pick out perfect chef pants and they were 10 dollars cheaper than online for the exact same type. On top of the great price, I got a discount for working in the industry. I will be back whenever I need anything else for work. Thanks!

Been coming here for about eight years. Even after moving away from the Bay area, I still make a trip down a couple of times a year to have my knives sharpened.
For chefs and non chef alike their selection of knives and other culinary supplies are pure eye candy. The range from inexpensive to one of a kind Japanese knives are to die for. They will allow you to handle any of the knives and many times on the weekends have classes.
The staff is always friendly and the turn around time to have your knives sharpened is usually next day, but if you are in a rush they can many times turn them around while you wait and drool over other items you didn’t even know you needed.

I just went to The Perfect Edge & I can’t say enough positive things about my experience. The staff are so knowledgeable and helpful, and to my surprise they are actually more reasonably priced than Macy’s. I was prepared to buy a new set of knives after 20 years of using ours, but I brought them in & they informed me that they are actually excellent quality knives & just need a good sharpening. I bought 2 additional knives to complete my collection, and these were lower priced than I had seen elsewhere. In addition to a HUGE variety of knives, they also have a great selection of other cookware. I really wish I had discovered this place last week before buying new All-​Clad pots & pans at Macy’s – they have great prices & selection on those as well. I’m so happy to be able to support a good mom & pop, and pleasantly surprised to realize that in addition to supporting a local business & receiving excellent customer service, I’m also saving money!

Looks like a good store for your cutlery needs. But for a person with a busy schedule, trying to get a knife sharpened here is difficult and cumbersome.
FYI: No same day service available currently at the store. Must pick up next day– (Disappointment). Too bad they don’t have same day local delivery service for knife return. I’d pay for that if reasonable.
Same day service is currently available at the Farmer’s Market listed on their website calendar. So unless you have made time in your schedule to be at those specific places, I’d suggest going elsewhere for convenience.

I would not recommend taking a Japanese knife to Perfect Edge for sharpening. Perhaps if you have standard European knives they are OK. I took a damascus Japanese knife in for sharpening and they really messed it up. They didn’t grind it symmetrically and the grinding wheel put a gouge in the metal tang. Ugly! They apparently use a power grinding wheel that takes off a lot of metal every time they sharpen a knife. Using stones is much better
If you are in San Francisco, I would highly recommend the Town Cutler. They do a beautiful job of sharpening Japanese knives as well as European. (I have no connection with the Town Cutler other than being a satisfied customer.)

Their selection of knives is very good. They sell kitchen knives, utility knives and pocket knives. In addition to knives, they have other kitchen items that are very useful such as baking trays, utensils and a small selection of pots. The lady working there was really nice. She offered to help me immediately after I walked into the store and checked in on me again during my shopping experience. It is a very friendly neighborhood shop.
When I need more knives, I’ll definitely check them out again.

Needed sharpening and repair of a couple of knives. Mailed them off and the day after they arrived at Perfect Edge they were in the mail back to me. I’m happy with both the service and the workmanship.
I only wish that return shipping had been USPS rather than UPS since UPS is a lot slower.

No on site sharpening anymore. Must leave your knives overnight and pick up next day. Call first to check their schedule.
I’ll update this after I get the folder back

When I was up in the Bay Area, my aunt brought me here since she knows how obsessed I am with cookware. I love mom and pop stores like this with a history and a lot of personality.
They had a huge array of knives available but I had already recently purchased another Wusthof so I wasn’t going to buy another.
After perusing the store, I found an All-​Clad 5qt pot plus steamer for $ 100. What a bargain!!! The only problem now is, how do I lug it back to OC on the airplane? I didn’t care because it was too much of a deal to pass up, so I bought it.
I managed to get it home and I’ve used it many times since I got it. I have a 3qt I bought about 12 years ago for the same price, so I was so happy to find this one for the same price a decade later but bigger than the one I already have.
I highly recommend this place for all serious home cooks! They even have chef’s tools and chef’s coats on sale!

I would not buy a knife or anything here simply because of my experience with one sales person. He’s lucky I’m not mentioning his name… But I’ll say he is a young guy. He just walked away from me in the middle of the sale. Who does that? Maybe because I couldn’t attend their sharpening class on a day I was working. Or maybe because I had my mind set on a knife. Which they carried in their store. Or, maybe because I mentioned that i had heard that Japanese knives stick to plastic cutting boards and I don’t use wood cutting boards in the places I work. Basically I was just against the knife he was selling me. I’M THE CUSTOMER … YOU DON’T MAKE MONEY WITH JUST DOOR SWINGS AND PEOPLE LOOKING AT YOUR KNIVES!!! Maybe he doesn’t know that?
To top it off, he thinks I can’t hear because he was talking about me to his fellow sales rep behind the counter saying he didn’t want to deal with someone who doesn’t want to listen to him. Again, I’m the customer, it’s me he should be listening to, to help him make a sale. Idiot!

I need to update this review with just a couple extra pieces of information.
— they sharpen serrated knives
— that fruit/​cheese knife with the thin blade I bought? Best blade ever for slicing mangoes, tomatoes. Let me see if I can add a photo for that, though if you describe it as an ultra-​thin filet knife, that they make there, and it’s for fruit/​cheese, they’ll steer you right.