C & C Computer Systems

Our accountants PC took a dump earlier this week. I looked around the area for a local technician and even called Best Buy Geek squad. Their rates were really high and turn around was way to long. I stumble upon C & C Computer Systems and gave Calvin the owner a called. Explained to him my situation and he told me he would be able to fix the problem in a day. The turn around service and excellent. Calvin was very helpful to recover the data from the computer and fix the operating system. I highly recommend this place to anyone that has issues with their computer.
A+ service
A+ pricing

Like others, I had problems with them not starting the work when they said they would. I had a laptop fail and brought it to them. I told them immediately that it was out of warranty, and that I was coming to them because I couldn’t wait for a licensed repair. I asking them to fix it as soon as possible. They said they would order the part and start work immediately. They said it would take about a week. After a week had passed, they called me to say «yes, it’s broken, do you want us to start fixing it?» Annoyed, I said «yes» and they said it would take another week or so. After that week had passed, and they didn’t make the promised calls, I called and they told me they hadn’t done anything because they were trying to see if it was under warranty so they could send it out.
At this point I had to go out and buy another computer because it had been so long, so I decided to let them continue fixing it. It ended up taking well over a month. I did eventually get it back in working order, but I was also distressed by the amount of disorganization I saw. I got back a different power cable than the one I came in with, and there seemed to be parts from different laptops strewn across the work area. (This wasn’t really a big deal to me, but it did leave me wondering what else might have gotten mixed up.)
During this process, I also came by to try to buy an item from their shelves. I called first to make sure that they would have it, but was told when I arrived (less than a half hour thereafter) that they couldn’t sell it to me because they didn’t know how much to charge for it and there was no way to find out except I could come back when the owner was there. They could not, however, tell me his schedule. Needless to say, I went somewhere else.
I do think they are technically competent, and the prices are reasonable. Unfortunately, I cannot recommend this shop unless you have no concerns about how long your repairs might take. Were they to ask for my business advice, I would advise that they hire a consultant to help them overhaul their business processes, possibly by using CRM software or hiring someone part time to make sure all promises are kept and that all work is done in an orderly way and as promised. They’re not bad people: they’re just a bit disorganized.

They are the best! Calvin just made my day and my year! He installed everything in my office, gave me a few great suggestions, fixed computers that other companies could not fix. They just care about their customers. Thank you, guys!

C&C Computer systems is an excellent choice in San Mateo for computer repair. I took my computer in on a Monday and had it back the next day. They knew right away what the problem was and were able to save my 2009 H-​P computer. Calvin and his staff are courteous and smart. The price of repair was very reasonable. Highly recommend them

Work for an LLC and recently lost connection to the internet and without having any idea of who to contact we searched on Unilocal.Well, this comment tells you we were put back on line in no time. What a great feeling. Great customer service. Definitely keeping them on file and recommending for IT needs.
Great work!

Calvin is awesome. Knowledgeable, helpful, competent, and fast! I highly recommend this tech guru!
Kirby
San Mateo, CA

I’m writing this review thanks to C&C, specifically Calvin. Yay, Calvin. Fixed 2 laptops, 2 printers in less than an hour (the best investment you will make). Quick, intelligent, quiet, knowledgeable. And fixed 2 laptops, 2 printers, in less than an hour. This gentleman is our new go-​to for both PC and Mac

My laptop computer stopped charging so I was going to buy a new laptop for $ 1k. I stopped in C&C as it’s walking distance and Terence said he could order a new case and fix my problem for $ 140. It took a while (initially ordered wrong case), but I got back a working laptop for under $ 150. I didn’t feel ripped off and I’d go back.

I cannot say enough positive things about this place. I cracked my MacBook Air screen and knew it was going to be a hefty price tag to fix. I went around San Mateo and Millbrae area to obtain estimates and these guys were great with their customer service and responsiveness. While other places were complaining how «complicated» the labor could be and that it would take long to ship the replacement, C&C was so efficient with their process. They took down my Mac’s serial number and within 15 minutes, they called me back with their very reasonable estimate (others were providing me an estimate of well over $ 500 dollars). Not only that, C&C mentioned they can complete the replacement within 24 – 48 hours of me dropping it off. Talk about amazing and speedy service! When I inspected my laptop, it looked completely brand new. C&C takes care of their customers and I would recommend this place for any of your computer needs.

I came here for a hard drive repair based on the decent reviews on Unilocal.Unfortunately, my experience was far from great and I wanted to contribute a review.
In summary, I did not receive the promised call about the status of the drive and when I called to follow up, it took an hour for them to actually look into the problem. I was then told it was recoverable and I agreed to the service. Several days later, I did not hear back, and when I called, it was clear they haven’t even started working on it.
Once they started the work, they told me that it’s actually NOT recoverable and it’s still at 1% of the progress.
It feels like the people here don’t really care about being on time, customer service, or being courteous. They were quick to quote a relatively high price and dropped the ball when it came to doing the work.
I should have read the other bad reviews here more carefully and not wasted my time here.

Calvin at C&C has been great, both times I’ve taken computers to him. He knows his stuff, and seems genuinely focused on getting you the most bang for your buck.
The first time I went in was about a year ago, when I brought in my 2008 MacBook. I wanted to remove the optical drive and install an SSD in its place. Having never really dove deep into the innards of a computer (with the exception of upgrading RAM), Calvin was very helpful in giving me the proper instructions to get this bad boy installed. I then proceeded to do the install on my own and when I came across some problems, I brought my MacBook in and yet again, Calvin was awesome. He gave me a private consultation and explained to me the proper way to do it. With his help, I got my computer up and running and have had no problems since. As hard as I pushed, Calvin refused to charge me a penny for his help.
After this great initial experience, I referred him to my boss at the time, who wanted a similar upgrade on his MacBook Pro. He wanted to increase his internal storage, and also possibly add in an SSD. Yet again, Calvin was as helpful as could be. He outlined all of our options, and eventually decided to go with a 2TB HD and a 512MB SSD installed in the MacBook Pro. He did the install and the transfer in a day, and it all worked great.
C&C has been great, and I recommend all local people there if they have any computer issues!

What a terrible experience working with Calvin and his office staff at C&C Computer Systems in San Mateo. Typically I love to support local establishments, but I would definitely warn my neighbors against this place, and here’s why.
My experience says that they are super-​disorganized and unassertive about communicating. After something like two months of problems (which come up — hard drives are quirky, I guess), I took my broken hard drive home to start over.
Several weeks ago I brought my broken iOmega hard drive to C&C and Calvin — the owner — said he’d replace one of the two drive (the failed one) and — after some back and forth on the phone — said restore the data from the intact one. He told me that he has software for ensuring the replication occurs properly — «very expensive software» — and therefore he would need to charge me a little bit over $ 100 for the data transfer process — to amortize his investment in the special software. OK.
After several weeks I became concerned and contacted Calvin. I actually don’t remember what happened. But somehow things hadn’t gotten started. OK.
Then Calvin bumped into a problem. Something was wrong. He left me messages. I called back, but somehow Calvin is never there. I talked to his office assistant several times. OK. So after several weeks of back and forth — litterally not being able to talk to each other — I provided my email address and pleaded that they simply explain the problem, the cost, and get the job done. OK.
After another week or so, no communication, I went to C & C (of course Calvin was not there), picked up my broken drive, and went home. What a bummer!

Have taken my rig twice here to get service. Calvin and his team are super fast, prices are very reasonable, they are knowledgeable and friendly. Calvin even goes outside to help haul the 75lb alienware from my car. I definitely trust these guys. They installed an SSD for me and when I looked at the bill, they charged me less than the lowest price online PLUS it came installed. Great service, great deal, great guys all around.

I will preface this saying I don’t think it is entirely fair for me to review this place as I did not end up using them so this review does not reflect the quality of their work. I had been away and not used my laptop for six months. Upon returning I realized a large amount of photos were missing and couldn’t find them anywhere, they seemed to have just disappeared from what I could tell about 6 – 8 months ago.
Based on the reviews I emailed this company. On their website it says they will get back to you in 1 business day. I ended up sending them 2 emails over a week and never heard back (it is now almost three weeks from when I sent the emails and never heard back). I had emailed because I felt it would be easier to explain over email and I could be sure I included all details about the computer, the situation and what I had done to look for them (that the folders weren’t hidden, files weren’t in the trash or had been moved to another folder).
So I called the company and explained the situation. The gentleman that answered had me go through the steps to make sure the folders weren’t hidden. Then when he heard the folders weren’t hidden he told me there was nothing they could do and that was the end of the call and nothing more was said. It would have been nice if he had provided an explanation as to why they could not do more or just to have a bit more to say than that such as due to the length of time they have been lost or we don’t perform that type of service. Also during and after my explanation the gentleman on the phone did not ask me any types of questions in regards to my problem to try and get more information.
After this I did contact two other companies. Both initially said that it was very unlikely that anything could be recovered but that if i wanted to try they could run some recovery software. I did take it to another place and they were actually able to recover the photos.
My problem has nothing to do with them not being able to perform the service but more in the customer service I received while trying to find this out.

Fantastic service with reasonable rates!!! HOORAY!!!
I absolutely panicked when my WD external hard drive died with all of my iPhoto and iTunes files. C & C Computer Systems was able to recover everything (hooray!!!), in a timely manner (double hooray!!!) and, best of all for my musician’s pocketbook, at a very reasonable price (triple hooray!!!). I only very highly recommend and completely trust the wonderful service at C & C Computer Systems in San Mateo, CA. THANK YOU CALVIN ET AL!!!

Finding someone you can trust to fix your computer and not rip you off is like looking for a no bull merchanic to fix your car. One word? Difficult!
In a sea of sharks looking to sink their teeth into your pocket books, there is hope with C and C Computer Systems. Calvin, the man who runs this business, is completely trust worthy and will do everything in his right mind to work with you and your needs — not against you. Need urgent service? on a budget? looking for someone you can trust? Call Calvin. Affordable. Reliable. Friendly, so friendly you will adopt him as your new best friend.
I will never go to Best Buy again for repair. I am ashamed to even think about how many times I went to Best Buy Geek Squad out of desperation. NO MORE. Calvin has a client in me as long as he has a business open and I will graciously do whatever I can to get him business to keep his business open and successful. I could not be more thankful for his services and understanding. C&C is the REAL DEAL. They know what they are doing and will HOOK YOU UP.
No more desperation. No more searching. No more rip offs. Calvin has you covered. Call him!

What can I say… they are correct. Finally a computer store that:
knows what they are doing… and that’s hard to find!
is honest and affordable
helpful
on time
takes the best interest of the customer
They checked my hard drive, told me to get a new one. Computer was broken, and they took everything off the hard drive, put it on a flash drive. Did it for an affordable price and in a wonderful time frame with lots of communication.
I finally found someone to take my computers to before they freeze up! :)

Great service and reasonable rates! Calvin is the man!
Here’s my experience. My laptop screen had a dead backlight, pretty much leaving it in complete darkness and completely useless. I brought it in for Calvin to take a look at it and he had the backlight replaced in one day. However when I brought it home, I noticed that the backlight was making a humming noise which got louder depending on the brightness of the screen. I called Calvin and told him about it and brought it back the next day.
When I brought it in the next day he said that was normal with new backlights and the only way to avoid that humming sound would be to replace the whole LCD screen. He gave me a very good deal to the replace the LCD for just a small fee instead of paying for full service. That was very kind of him to do that.
When I came back in the next day, my laptop looked brand spanking new with the new LCD! Calvin really did a great job with my laptop. I highly recommend C & C if you need your computer fixed.

One morning, part of my laptop screen stopped working (which may or may not have to do with the fact that I stepped on it).
After discovering that Staples wanted to charge me nearly $ 600 to replace the screen (more than what I paid for the laptop) plus the fact that it would take over a week, C&C quoted me a very reasonable $ 180 and a turn-​around time of 2 hours. They were very professional in handling my laptop, letting me know when the part came in, and also allowing me to test it out in-​store before I paid for everything.
A very good & trustworthy experience.

Calvin is great, very polite and reliable. Finally, someone we can trust!
We needed the fan in our laptop replaced right away. We brought it in on Monday and got it back at the end of the week in perfect condition. (If the parts were already in stock, he would’ve been able to fix it up in an hour.)
We first called a company in Santa Clara and was quoted $ 200, possibly more depending on the labor time. We then called C&C and was quoted $ 100. And that is exactly the amount Calvin charged me, $ 100 total.
So glad to be living near C&C. Should anything else goes wrong with our computers, we know we’ll be in good hands!