3rd Avenue Shell

it’s a big box store
a conglomerate
nothing special
they carry the same stuff all there others carry
design and layout are the same
service and the workers are trained by corporate people. they follow a book of procedures. anything they can’t handle a manager takes over. the manager also has a book of procedures.
to come here to get drugs, some daily stuff, and snacks.
oooo and dont’ forget the candies.

Stupid car wash broke while we were in it. Then the cash or said she couldn’t give us a refund. 2^nd time I’ve seen this machine break down.

Pros: Discounted gas if a car wash is purchased.
Cons: Vacuum will not reach inside your car. If you forget your receipt with the code, the employees («Renan») will not refund the money you paid for the purchase.

I stopped here to fill up my tank and get a car wash. What can I say? It might have been the worst customer service experience I have had. The carwash didn’t make my car cleaned and they said that I am silly because people are supposed to prewash it before you come here.

Works wash advertised as $ 8. When I was charged $ 9, out of principal, I notified attendant and asked to refund difference and update the price advertised on Pump 5. Oscar will make you feel like an absolute jerk for caring to let them know and for asking them to correct their own mistake. Completely void of customer service skills. Beware of other mistakes in price displays.

Best price for the quality, I always go to shell to get gas no matter what because I know they have good quality gas, I tested it out with my truck and get more miles to the gallon with shell, especially for San Mateo this please always have the best prices

Because of the neighborhood, I would only recommend coming here during daylight hours.
Otherwise, this place is great, and pretty close to the 101 so its good for commuters.
I also loove love love the the car wash. Its only $ 6 if you buy it with gas, and basically it is just 5 minutes of fun. Go in there, turn up the radio, and let the bubbles surround you. And your car comes out legitimately clean at the end!

It looks clean and updated. I honestly wouldn’t go out of my way to come here. I was really desperate for gas, and honestly I just get really good gas milage with shell/

okay, its a gas station. But it typically has some of the cheapest premium gas in the area. Therefore, I give this place 5 stars! And it’s rather convenient. What more do I need?

One of the cheaper gas options in the area and consistently cheaper than the other 2 – 3 Shells in the area. It’s easily accessible, relatively clean, and rarely has lines. It also has a drive through car wash which isn’t always available at other shell stations.

Average gas for the area, and the car wash is a complete waste of money. Never has soap and is very outdated!

Cheap gas. Good location.

Could you please shut the heck up when I am trying to refuel? Your video pumps are annoying as hell. Every time I pull into your stations I feel like Tom Cruise in «Minority Report» the way your pumps start with their advertising blaring out at 100+ dbm every time a customer try to refuel!
Tonight had also thought to give this location another change. Maybe the advertising has stopped since my last visit?”. So now after 4 years I give the 3^rd avenue station in San Mateo a chance. As I pull in under the covering I see them. The white red and orange ogres waiting with their video screen. My gorge rises and I feel the adrenaline beging to course through my system to a greater degree. As I pass a few of the ogre I notice the screens are moving an not all of them in the same way. Still I have steadied my nerve to try and give them another change.
As I stop to refuel at the ogre on the end I I can hear something. But still I hold my mind steady with and iron will. Then I pull our my wallet, insert the card into the ogres mouth. The ogre starts wailing some two dimensional script advertising in my direction. By then my entire demeanor has turned to stone except for one flaming blade of emotion that directs my fist squarely to the center of the video screen.
Unfortunately this Shel’s ogre pump is tough and continues to send fourth it deafening message falling onto what is the dry landscape of my consciousness. Still, I hold out some hope like a drunkard’s spouse there may be some way to stop the soul sucking cacophony issuing forth from the ogre pump. Into Shell’s hut I go to talk to the ogres handler. Once inside a question posed to the poor zombie is responded with a total lack of understanding and ability to shut the ogre up.
I thank the Shell’s zombie and ask where the nearest non-​Shell fueling station is located. Fortunately the zombie is able to tell me where another ogre-​less station is located. I exit Shells hut and leave the Shell ogre unfed.
Shell, No thanks for your wailing ogre fuel pumps.
Shell, no thanks for your tainted convenience store items.
Shell, you no longer appreciate your customer base and instead view them as marketing mindless marketing targets
Shell, not only will you not see my business again in my lifetime, I will also relay my poor customer experience at your sorry stations with the hope of recruiting business to any other fuel supplier out there.
May all of your ogre pumps remain unfed from any customer dollars in the future!
76, thank you for the serenity of your quite and calm non-​video fueling stations. You may be a little more expensive but 76 is worth it int order to keep from having to raise a mental shield on every visit.
Progressive Insurance, Thank you for the auto club services that allow me to pass by all Shell stations without fear even when my fuel gauge indicates empty.

Let’s face it. Pensinsula gas is wicked expensive. Which makes this place unusual. It’s right off the freeway, where most will gouge you, but it’s actually cheaper than most the gas stations around. Don’t even try and buy in San Carlos! Anyways, it’s not cheaper than Sunnyvale/​Santa Clara but relative to everything else around the area…