Kimi’s K 9 Kastle

This place gets a no star. My friend referred me here so I decided to try it out. I walked in and this old Korean lady comes out to help me. She was nice to my dog… whatevez. I explained how I wanted to cut my dogs hair. I told her I wanted to give my dog a mohawk, (he’s had this cut literally since day one and it looks F-​ing CUTE AS HELL if the right groomer knows how to cut it) she said… THAT’S UGLY… she then gets frustrated and says I only supervise I don’t cut hair (then why did you even open your mouth) and she walks to the back to talk to someone about the haircut. I stood there and thought about what she said for a second and walked the F out of that place. I don’t need that kind of negativity early in the morning.
Seriously wtf. Here is some advice. When someone is paying you to do a service, and tells you what they want don’t say THAT’S UGLY. Even if you don’t think it’s looks good. You will lose customers because of your lack of customer service.
Obviously I will never go back here.

The haircut was fine, but my dog obviously did not like it there. It’s not exactly a spa setting, it’s more like a factory set-​up and very loud.

Kimi and her staff are the absolute best. They deserve 10 stars! Ella loves going to get groomed. Kimi and her staff treat the dogs with so much love and the cuts are amazing.

Kimi is amazing.
I love the way Kimi groomed my puppy. Mocha was so happy and very pretty when I arrived to get her. I felt very comfortable with her taking care of my baby. I will be back. Kimi, Thank you so much! You make Mocha look like a «Movie Star»

I have been going to Kimi for over 10 years. She always leaves my dogs beautiful. It is sometimes difficult to get an appointment, but its well worth the wait!