Ye Olde Poodle Parlor

Started taking my Cavachon to Janice at the recommendation of a friend. She is a skilled groomer and my dog always looks great. I don’t like to leave my dog too long, and Janice is finished in two hours or less. Great cut, friendly staff and my choice for dog groomer.

The very first time I came here I loved it! The owner was so nice to my cat, she kind of ignored me but that didn’t bother me since she was talking to and loving on my baby. I explained to her what I wanted and she said «No problem, we have you prepay and will call you when she’s done»
Perfect! I paid and left to go about my day. I got the call to pick up my cat and all went well.
The next time I took her in the owner was kind of rude to me. I brushed it off as her having a bad day. Picked up my cat and her cut was kind of jacked.
Went back with both cats. I kindly explained to the owner about my shy cats anxieties. She wasn’t getting a cut just a bath and combing. She was rude and gruff with me and when she took my cats back and wasn’t friendly to them at all. She wasn’t mean so I didn’t grab them and run but it was nothing like my very first experience with her.
I got the call to pick them up and I asked her how my shy cat did. She reamed me out because that cat had no business being groomed since she was so scared. I was floored. My cat is shy but when I left her she wasn’t freaking out. My other cat is very social so grooming is no big deal for her but the shy one does good when you are gentle and talk to her which I thought this lady would be since that’s how she was the first time.
I have no idea what her deal is. Both of my cats are friendly and four way declawed (I know that’s terrible but I was young and didn’t do my homework before the procedures) they are not biters or scratchers. Why would she proceed in grooming my cat of she was that terrified. I should have been called! I rushed to pick them up and the one who got a cut had another jacked up haircut. The shy one was huddled in her carrier. It was awful. We’ve never been back and never will. I can’t imagine what she did to my cat to make her so terrified.
I have since found a groomer, Cathy’s Canines, who are simply fabulous with both of my cats. My cats leave the groomer with a little pep in their step and they never act frightened.
This was a lesson for me, I will trust my gut from now on.

They could have a bit more attention to detail but over all fast service and very reasonable…

They listened and did exactly what was discussed. They didn’t burn my dog. Excellent job! He looks fabulous!
They do not take debit/​credit cards so be prepared to bring cash or… a check. I actually didn’t have cash or a check. They allowed me to go home, drop off my dog and I returned with a check. That’s customer service!