Staples

At this location, the employee Christine went above and beyond to help me in the printing department. I hate waiting and she dropped what she was doing and helped me. I just needed a couple of color signs, which she made great. This is a nice location.

Always come here for office supplies and any special print jobs that I need done. I actually came here today looking for a desk as a Christmas gift. To my luck there was one on clearance and it was exactly what I was looking for. While I needed some help Vahid helped me out. He provided some awesome customer service and guys like him will keep me coming back over and over again for all my future office supply needs.

I had bought the most expensive, most durable electric pencil sharpener here a year ago for my art classroom. One day, I went to sharpen a pencil and the thing literally sparked fire and smoke! Needless to say, it no longer worked!
I brought the bad sharpener in, no receipt. Explaining it was bought last year. The manager politely exchanged it for a new one. Happy with their customer service. :)

Very helpful folks. They had a shelf I wanted, unloaded from the bottom of a pallet, held it for me, and matched the online prices. Not sure they are «allowed» to do that by corporate, but that makes them my number 1 favorite Staples.

My fiancée and I came in this afternoon and a gentleman by the name of Robert helped us pick the right shredder in our budget and for our specific needs. He even discussed the different types of motors that each of the shredders come with. We were unaware of it but Robert also let us know that there was a mail-​in rebate to save us $ 20 on our purchase as well. Thank you for the great customer service Robert! We look forward to using our new shredder.

I’ve been coming here for years to buy school supplies for my kids. During one of my visits I realized they offer tech support on computers. My computer had a ton of viruses on it making it impossible to do any work. I brought my laptop to them and for $ 160 they were able to make it work like new. They kept my laptop for a day and called me when it was ready. The tech employees were friendly and helpful. They tried to upsell me on the virus protection plan SEVERAL times. While it seems like a good option for me ($ 159 for two years of protection), I didn’t have the money right then to do it. I just wish they didn’t push that so hard. They said I have 30 days to add the protection to my laptop so I may consider it.
Overall great experience. Happy to have a functioning laptop again. Thanks guys.

This Staples is located in the same plaza as Phil’s BBQ. It is large but I feel like a lot of Staples stores are dark (maybe it’s the lighting?). There is plenty of parking and the employees are nice.
I’m only giving them a 3-​star review because the line was long and they only had one cash register open! I know there’s budget cuts and all but at least temporarily pull the manager from the back and put him on a register or something!

Customer service is awful. Whether you call ahead of time or just cruise in, they work at their own pace and have no problem with keeping a customer waiting without acknowledgement. I am especially disappointed at the moment because when I spoke with an employee this morning I was told they close at 7, but upon arriving at 6:30 I come to find they’ve decided to close ahead of schedule. This would never fly at my place of business. Unacceptable!

This Staples is really neat and organized. The employees are friendly and willing to help out. They do have a copying and printing section to the right when you first walk in. It’s a rather bigger open space than other Staples I’ve seen. The variety is great and they do offer points for your staples reward card when you recycle ink cartridges. Overall great place for your one stop shop for everything office related. It gets a 4 just because it is a tad pricey.

Came here to get research posters printed. First off, let me preface this by saying that their customer service was acceptable… My review is mainly for the fact that their computers are extremely outdated, so my PDF and PPT did not convert appropriately.
All the work I did on my mac did not transfer completely when converted to PC, meaning that the fonts changed and the format was off. The first time my poster printed, certain colors were blocked and the template was off, and yet the Staples representative didn’t stop to think that maybe there was something wrong with it? Needless to say, she willingly and without complaints agreed to reprint it for me. That being said, I had to make last-​minute adjustments on their PC, which meant that in the haste perfection was not achieved. The end result was ultimately acceptable for my presentation, but not the best I envisioned.
Total price for a regular 24″ x 36″ banner cost around $ 21 without lamination (+$ 12 for lamination).

Go into Staples at 3:30 on a Wednesday afternoon. I’m looking for a Bluetooth Headset. I find myself looking for someone to help me. Oh there is 1 person in the store. Can you help me I’m looking for headset. Let me page someone… Wait, Wait, Wait, oh here he comes. Proceed to not know where they keep them. We can look on our web site. I’m good thanks. Not going back there.

Elizabeth from photos/​copying was very helpful and patient, with all the help I needed in making DIY RSVP cards and helping me out with address labels! She helped me save a lot of money and went above and beyond! I can’t thank her enough!!!

Third try using their ‘that was easy’ rebate system. This time for a few reams of paper. I’ve been consistently irritated by Staples for the following:
— Pricing not displayed on items (State law)
— Lowering of quality while increasing prices (used to be the place for a good deal)
— Misleading offers and promotions
For the third time in the last year a rebate didn’t work. This time, I filled out the whole thing online. It was for less than $ 10 back, but a rebate is a rebate. After weeks, I get a postcard saying that the rebate I applied for was out of the approved time period. I’m done. If I can’t get it at Costco or Target, I’ll buy my office supplies online from ANYONE else other that Staples.
Prediction: I predict that Staples will go the way of Blockbuster, Circuit City, and Boston Market.

The store was clean and organized like most chain stores. The store had alot of some stuff and little of others. On ther other hand we were never asked if we needed help. Even a welcome does wonders for a giest. Moments like that changes a guests experiance. If you are looking for general office stuff Staples would be an option for you.

I love coming here to purchase all my supplies and office needs, I mean how can you go wrong with a super helpful staff and basically everything you need in a one stop shop!

Nice employees
I rolled up at around there closing time. Even though the doors were getting locked they didnt shun me away. Instead, they opened the doors back up, and asked if i needed any assistance looking for something.
Knowing how it feels to be at work waiting for someone to leave so i can go home, i quickly looked around and got what i needed.

I’ve frequented this location since I moved to San Marcos.
The staff has always been friendly and I usually find some kind of great deals.
I love that you can swing by and get Resumes printed up quickly and inexpensively!
I also stopped by a few months ago and was looking to do some type of board for pool tournaments and the gal was very helpful! They accidentally kept my flash drive but, I was able to pick it up with no issues.
Cheers

We had some vouchers to spend and needed a computer chair.
As we were in the area we headed to this Staples. The store was clean and tidy, the staff were friendly and helpful. We got our chair for free. Well, technically given that the coupons were an award he had received.
What can I say, its a stationery store, it sold stationery, it served it’s purpose. Let me just add that I am a stationery freak. I could spend a zillion hours in a stationery shop just like a kid in a candy store.
The choice in this store was not as large as in others hence the 4 star review.

The store associates are definitely helpful and friendly here from looking for a particular item to copying services.

I love this Staples. It is always well-​stocked, and they have so many great deals.
We went here for all of our back-​to-​school supplies. We got everything we needed, saved money, and got out quickly.
My kids really want a «That was easy» button. :)
I probably will go back to get it.