Modern Builders Supply

These guys are by far the best customer service. They know what they are talking about. They all work together as a team. I’ve been to their competitors and they exceed them in customer service and price.

This place has a great supply of material. The people are friendly and helpful. Prices are great. It’s definitely a place to visit and check if you are doing any sort of building or construction.

Stopped by for just a couple of small pieces of slate for a tabletop. Virginia was super helpful despite this being a tiny order. She walked us around the yard, quickly found the perfect pieces, and quickly wrapped up the sale. The yard man who pulled the pieces and drove them around to the car was efficient and very polite too. Modern Builders Supply will be our go-​to place for slate and tile in the future.

I will recommend Modern Builders Supply for anyone who needs stone material for their yards. Best price from 8 venders I reached out to.

More of the same — 3 major projects with them so far; all different; block wall, pavers, and now stone veneer, all serviced competently and faithfully by them, at the best prices, on all 3 different products than any competitor I priced. This past project, the stone veneer, has been the trickiest so far, but they’ve still been spot on with advice and some returns.

Bought pavers here and dealt with Jacob. He went above and beyond to help me. Highly recommend him.

For some reason I always assumed this place would be way out of our price range. I was so wrong. The prices per square foot were less than the other stone yards and big box stores. Delivery fees were reasonable and same week. Customer service was great, well one guy behind the counter seemed a little tired of us going back and forth on a product but understandably. The service at their second large yard was great. The older gentleman was helpful.
If you are doing stone or tile work I would 100 percent recommend looking at their stone yard. Basically you’ll be amazed at how many beautiful stones are available and end up with an end product you’re really happy and proud of.

My wife and i went in to purchase some flagstone to cap a firepit i built. I checked in at the counter and the counter person set me up with William. William assisted us. He was friendly and helpful. I did not feel rushed or as if i was inconveniencing him. He brought the product to my truck and helped load it. Prices were less than i anticipated and the showroom has a/​c and cool stuff to look at. I recommend you go to the counter for assistance, as we were unapproached in the yard for over 30 minutes.

Great place to get ideas for your drought tolerant re-​landscaping on up to building the perfect outdoor kitchen. Friendly service, easy access, and huge selection! Thank you Summer!

EXCELLENT CUSTOMER SERVICE WITH ERYK, DON AND DONNY!!!
Eryk, spent many hot afternoons walking the stone yard with me helping to narrow my choices! His knowledge of the products and masonry applications helped tremendously, as well as his never ending patience! He answered all of my questions and went above and beyond to make our project happen. They have the nicest selection of stone here, and our wall and stone entry turned out beautiful thanks to Modern Builders and their team of professionals! Thank you Eryk, Don, and Donny for your excellent customer service!

If you are planning or redoing your house or yard, this is THE place to go! Tons of modern and traditional options and ideas on display. Natural stone, tiles, fire pits, pizza ovens, pavers, precast, etc.

5÷12÷15 Poor customer service! I have spent several thousand dollars in product there and regret that I did. I literally have stood in front of the counter for minutes and was completely ignored by the staff. And this happened several times. I will not spend one more dollar there, but I doubt they’ll notice.

WOW WOW WOW
I went in looking for coping for my pool and new pavers. I WAS SO HAPPY WITH THE SERVICE! Eryk and Eric took me through everything, explaining the pros and cons of everything I picked and then they had suggestions of things I would have never thought of! They kept my budget in mind, never pressured me on buying, and of course sent me home with samples to show my hubby! FABULOUS customer service from these 2 and such great prices on top of it. We also had a ton of laughs about everything! Very personable and knowledgeable. So happy I went there!

From the moment I walked in, I could tell I liked this place. Eryk «with a y» was immediately friendly and engaging. He was extremely knowledgeable and knew his product. He taught me more in 2 minutes than the entire 15 minutes at a competitors’ store. I thoroughly enjoyed the shopping experience with MBS and Eryk. It is worth the drive, great selection, and the place to go. Thank you Eryk.

MBS is competitively priced, sales staff is very knowledgeable. Location is great (right off the highway) and very clean. We worked with Jacob to price out new flooring for our bathrooms. He went above and beyond for us. I have had nothing but great experiences with MBS. We are already planning on working with them during our next phase of work on our house.

From the exterior, I always assumed the pricing here would be more than its competitors. The showroom is not big but looks pleasant and clean. Most of the samples are outdoors.
There are a lot of staff on hand. Depending on what time you go, they could be busy. If you know what you want it can be done fairly quick and painless.
I was looking for ledge stone for my fireplace. I went in once looking at samples. I liked the East West brand natural stone called Travertine. I left the store and called a few competitors and their prices were at least $ 2 per panel less than competitors. I only needed about 50 panels, but if I can save a $ 100 on the same product, why not?
The best part is they had all the pieces in stock and they even loaded it in my truck for me.
I see some negative reviews about customer service. As I said, it depends on what time of day it is. My experience was pleasant. It’s no concierge service but they are helpful and will answer questions if you have any. The people I dealt with were friendly, and informative. I would definitely go back here for my next project.

Rick in dispatch was very rude. Worst customer service I’ve ever had. Has no idea how to treat a paying customer. I will take my business elsewhere

If you’re doing some remodeling and want your yard or home to look beautiful, this is the place to come. We live in Orange County and the drive is only 45-​minutes. Lots of stone and paver choices and very friendly salespeople! Oh yeah– the prices are very competitive.

I’m an interior designer, here in North County SD… I love that Modern Builders Supply has such a diverse product line. I specify materials from this company on a regular basis, and will continue to do so. They also have stellar customer service! They’re knowledgeable, thorough, and always available for any questions that may come up.
5+ stars!!!

I wish my experience with MBS was better. I called MBS this morning and talked with Eric who by far was the worst salesperson ever.
I want to reface my indoor fireplace and I’m looking for a stone veneer that will be durable and easy to install. I asked Eric if they sold this type of material and he said yes. I then asked for the brands they carry so I can research them, he responded very arrogantly «You want me to give them all to you!?!» I told him, no just the ones you think would be best for my application. He then said, «well, I don’t know what you want» again i told him, a stone veneer for my fireplace, that is easy to install. He then said, ‘I’m trying to help you, but you are not telling me what you want. It is like you calling a nursery and just asking for a plant!” WOW! At this point I was done.
You would think as a salesperson he would have given me some brand names that they carry, give me some features and benefits of these brands, and maybe direct me to their website or to come into the store for more info. I guess I was asking for to much, I was asking for a salesperson to sell to me. I then told him, thanks for nothing and I will take my business elsewhere.
I called back because I was astonished on how horrible this service was and I asked to speak to the manager. The lady who answered the phone, was just as helpful as Eric, very snooty she asked «Why do you want to speak to the Manager», then proceeded with «He is not in yet and I don’t know when Jim will be in» She took my number and we left it at that.
Try RCP in Encinitas, the service was much better and I got my questions answered. I will be going there to purchase what I need.