HEB

This review is for the San Marcos HEB location. Natalie and her team did a fantastic job on my wedding flowers. I made several changes and it was never a problem. The bouquets looked fresh and well constructed, I would recommend.

On the way to go tubing, you can stop by this HEB and inflate your tubes for free!

You can’t beat a grocery store right next to a gym! I’ll stop by here to pick up whatever we need on the way home from the gym. So convenient

I shop this HEB every weekend and spend on average $ 100 bucks. My suggestion is that their staff be trained in coupon sensitivity. I use maybe 2 coupons per visit, usually for cat food and I am careful to ensure that the coupon is not expired and I purchase the correct quantity and follow any other rules that apply. This morning, oops, I only purchased 10 cans for this 12 can minimum coupon. Honest mistake. Since the coupon was «rejected», she made the bagger dig to the bottom of one of my bags to count them. Twice I told her «forget it! It’s not worth it! We’re holding up the line!» I moonlighted at HEB years ago and I would give the customer the benefit of the doubt and manually enter the coupon, especially if I knew it was an honest mistake and that this customer just spent $ 100 + on groceries! A .75 cent coupon is not going to bankrupt the grocery chain. You learn who is trying to get away with something, but you know when it was a simple oversight. GIVE THE CUSTOMER CREDIT FOR THE DAMNED COUPON.

Get on your staff about giving a shit about their job. Please.
Your *stellar* employ at the flamingo bird was making crude sexual jokes with his friends when I walked in (at about… 7:30). I decided to make my way around the store before going back because he was socializing… I came back and I wasn’t sure if they had closed the or not because nobody was in the front. The same crude guy from before came out asking if I needed something. He was clearly put out. Then when I ordered a half of a chicken he reached far in the case, grabbed the most charred chicken he could find and hacked off roughly a third, shoved the small part into a bag and handed it to me.
I just got home and to my disappointment the meat was so burnt and dry that there was basically nothing edible. Forgive me for being just a little pissed that my burnt dinner tonight was intentionally selected by a punk kid who was mad that I wanted him to do his job. This HEB needs to find better help, there are people out there that actually WANT to work.

HEB has always been my favorite grocery store! I love everything about my HEB, and I really enjoy shopping here. Everyone is so nice, the food is always fresh, and the HEB brands usually taste/​preform better than the national ones. Yay for texas based companies, and yay for HEB!

This is for ONE PERSON in paticular working in the PHARMACY. I LOVE this HEB. Go there several times a week with my family and get all my perscriptions through this pharmacy. I’ve almost always had great experiences. Today however, I called to refill a perscription but was out running errands and didn’t have the number on me. Monica answered the phone and asked me questions to get the right person and perscription in order to fill the order. It was windy today and when she asked my birthday and name of my perscription, I couldn’t make out what she had said. I replied, «I’m sorry, could you repeat that?» to both questions when asked, and when she replied and repeated the questions it was in THE RUDEST way possible and super slow like I was stupid. i was never rude in our conversation so I just figured I’d brush it off, no big deal, she’s probably just having a bad day. Then as we were finishing on the phone, she told me when it would be ready and I said, «Okay, thank you so much». Her reply? An aggravated, «Uh huh» and then *Click*. She was the rudest person I have ever spoken to over the phone. If you get that aggravated with someone over asking you to repeat two questions, maybe you shouldn’t be working in a setting where you have to deal with people who have questions all day. (All you have to say is «birthday?’ or «Name of Perscription?» It’s not like I asked you to repeat the terms of use for the medication or something that would take more than a minute of your time). I was beyond appalled when she hung up that way. Monica is very rude and not professional in the least bit. I can understand if I was rude on the phone to begin with but that wasn’t the case and I saved my rude comment for her until AFTER she hung up on me. Next time I get Monica on the phone, I will either be asking for someone else to assist me or asking for a manager to tell all of this to.

HEB is great for groceries, but the car wash is the worst. Or for what it is it could be only 3 to 5 dollars. It doesn’t do a good job at all.

Great values, wide variety but never what I like or have requested.
The manager I spoke with seemed to not care, but the rest of the employees have always been friendly and professional.
Some of their produce is local and often labeled as such. Really wish there was more organic selection.
Still, the price is right for most of their stock.
Edited for typos.

This brand is really letting itself go. Canned goods are often dented, I have found hair in the fresh cut fruit (watermelon, specifically), brand new food was spoiled when it was opened, and the birthday cake that my husband ordered was the wrong flavor. This company seriously needs to get it together. I really don’t want to go to Walmart.

Yes it seems odd to review a grocery store but hey I have no friends to speak of until school begins so might as well. Anyhoo, I made the mistake of going to the overgrown convenience store ie: Lil’ HEB first so was very underwhelmed by the offerings. However upon discovering that there was indeed a mecca of a store that I could call my own I sped over and leapt with joy and proceeded to cha cha my way down the spacious aisles.
Did I mention that I could do at least 2 full lunges between the shelves? Now that’s just exciting. I am digging the bulk section of HEB, some of their «chips» that they sell (also at fancy CM) are divine and make me feel slightly less guilty for plundering a full $ 6 worth because hey it’s a vegetable and this is «Murica. I won’t mention exactly which ones I love for fear that the masses will begin to plumage their resources (cue faux evil laugh here). I was digging the produce, the fact that you can get local beer in growlers (yes please), and find other semi home-​mades to suit your fancy. The deli, meat & seafood counters were sizable and my only gripe was because I went there on a weekend there was an inordinate amount of frat house males (read: too much «bro-​ness»). Yes this is a real thing and it needs to be stopped.
I’m a fan of HEB’s brand of items, I have tried numerous items such as pasta sauce, chips, salsa, bread, cheese, and capers all bearing the HEB logo and all have been tasty and cheaper than their identical counterparts. As I am a poor, poor college grad student I found this delightful as I was strolling through the aisles finding bargains and judging the tank top clad bros.
All in all I thought the store was clean, the check out was super fast and friendly, and the selection was vast. Yes I will be back HEB but probably when it’s a tad less D-​tastic. Much love.

I eat veg. I eat meat. And I eat cheese. So here’s the low down.
I wake up at 5 or 6 in the A.M. on either Saturday or Sunday and haul my butt to Big (HEB). It’s never busy at that time, contrary to what other reviewers have said about it being busy all the time. That’s only if you’re a lazy college student who can’t wake up before 12. I like too see the butt crack of dawn on my weekends off from working, which must be rare because it’s usually empty in Big at that hour. The only downside to going that early is that the deli is not open yet and sometimes they’re still stocking the produce section. If it’s the weekday, it’s safe to go even up until about 9 or 10, since most people are working.
I always start my grocery adventure in the produce department. Not sure how everyone else does it, but that’s how I roll. I skip the fresh baked bread section and their prepared food items section because, well, have you looked at the crap they put in their food??? You wouldn’t think bread would have so many ingredients you can’t pronounce. And the ones you can pronounce are like corn syrup. Ya, in bread.
So, unless I need cuts of deli meat, I go straight to produce. The produce guys there are awesome. I mean, I am not exaggerating. Ziggy works Saturday mornings and if you don’t see what you want, or it’s not fresh enough to your liking, you can always ask him or another produce guy if they have more in the back. Sam works Sunday mornings and knows I like organic kale, so whenever I see him, he asks me if the kale looks good and if I want him to get more fresh produce. I usually buy organic if I can.
I am not the only one who gets special treatment. They are friendly to all their customers and cater to their needs. They don’t always have more in the back, but if you ask, they are always obliged to check for you. The produce guys get six stars from me.
I then mosey on to the fish section. Their fish is always fresh and at that hour, they’re setting the display up, but will always stop to help. They have a pretty decent wild-​caught fish selection. I do wish that they sold whole fish, though, which I’ve never seen here. I think it’s good to appreciate that certain foods had eyes and a face and were sacrificed for our survival. Anyway, I digress. Their wild-​caught salmon is good, but I don’t like that they only sell 7 or 8 ounce pre-​cut fillets. I like buying bigger cuts because they seem to hold flavor much better.
Then off to the meat section. Their organic selection is not good. You can pretty much only find organic ground beef (⁸⁰⁄₂₀) and some measly cuts of grass-​fed beef. As for chicken, they have skinless, boneless chicken breasts, an occasional whole chicken, chicken tenders, and sometimes thighs. You’d probably have better luck at Cornucopia across the street, or the New Braunfels farmer’s market on Saturday mornings. But, if you don’t mind jus’ plain ol’ meat, they have a pretty good selection at reasonable prices.
I then double back to the bulk aisle, which has lots of fun nuts and health options. The only thing is that they don’t have much raw nuts. I couldn’t find raw pistachios or peanuts here, which I thought would be a no-​brainer. Their fresh ground peanut butter and almond butter is so good, though! It grinds the nuts right before your eyes!
The next aisle is the bread aisle. It’s pretty vast and smells fresh. An aisle or two down is the canned veg and beans aisle. They have a good choice of Central Market brand organics here. I usually get their chickpeas and whole black beans and some whole tomatoes.
I try to ignore the baking aisle or I could get in trouble.
If you’re serious about bacon, their Central Market brand bacons, located next to the organic chicken, may be right up your ally. It’s expensive, but is so freakin’ good. I get it as a treat, on occasion.
They have a good milk section with lots of choices of alternatives for milk, such as unsweetened soy or almond milk. Also, in the dairy/​yogurt section, they have a lot of HEB brands that imitate premium brands, such as Oikos Greek or Chobani singles. They’re pretty decent. I usually get either the HEB plain Greek or the Fage brand.
If you’re gluten-​free, don’t fear. They have a decent selection of gf items in the frozen food section with Udi’s bread. Plus some gf snacks near their bulk aisle.
Well, that was probably a lot more in depth than you would have preferred. But I’m kind of really serious about my food. I hope you find everything you need here, but if not, there’s always Cornucopia, which is a mom and pop health foods grocer, or Central Market in South Austin, if you’re that desperate for specialty foods. Also, don’t forget to hit up New Braunfels’ farmer’s market Saturday mornings and go early for the best choices!

While I find reviewing a grocery store comical, this HEB is awesome.
Consistently pretty good quality produce, I’ve never gotten a rotten fish there, or piece of meat. Their return policy is great. They have a good selection of stuff. And it’s big and spacious, especially since they redid the interior.

PIIIIIIIIIIIIIIZZZZZZZZZZZZAAAAAAAA!!!
If you don’t go to HEB to buy groceries, household goods, have a Texas beer or fill your growler, at least go here for a pizza sample from the famous «Pizza Lady»! Her pizza pushing methods are impeccable & you’ll leave with a smile on your face.

no idea what people are talking about. this place is incredible. lots of natural and organic products, farm fresh eggs, excellent produce and amazing prices.

This is the smallest HEB I’ve ever been to, but the people are always nice despite the long lines that sometimes occur.

Oy vey. What is there to say about this bleh HEB?
I mean for being the biggest HEB in a town of at least 30,000 college students & even more locals, you would think it would be better.
Veggies aren’t as fresh as they should be.
Deli & pharmacy close super early.
They have NEVER had a Passover section (annoys me during Passover because I can’t find matzah) & I have even contacted a manager about it.
The college students working the few open registers are nice and helpful.
Gas is always cheap and usually never has a line.
Open 24 hours.
Not the best, not the worst but hey… I can work with what I’ve got!

As good as it gets for San Marcos vegetarians.
If you eat vegetables, you may have a difficult time adjusting to this location. I can’t speak for the meat, but the freshness and quality of the produce is pretty crap. I literally have never seen so many banged up peppers, yellowing greens, and overripe avocados in all my life. And I worked produce for a couple years at a natural foods supermarket. They do carry some organic produce here, which typically looks better than the conventional, but you have to pay more for it, of course.
Hippies fear not – they do stock many great vegetarian option foods, pseudo-​meats, and all natural products.
As far as «always being packed,» I haven’t found this HEB any more packed than other super markets during peak hours. Just use common sense if you want to avoid the crowd.

HEB!!! I’m ashamed! You can do better, I KNOW you can. The two HEBs in San Marcos are both AWFUL. We drive to Kyle for the HEB there. Neither of the San Marcos locations ever have everything I need. Both of them are ALWAYS packed.
Oh, it’s open 24 hrs. That is helpful… I guess…

You give me cheap gas when I need it. Thank you for that.
But you are a beast to traverse, especially in the mornings when only one set of doors and one register is open and it’s always on the opposite end of the store from what I need.