Webster Dental Care

I hate going to the dentist and after a few years of skipping it I found this place thanks to a billboard that I drive by each day. They are super friendly and I must give special thanks to Dallas and Dr Burke who helped fill my cavity. They put you at great ease and are straight forward about everything and even had me laughing at some points. I don’t have dental insurance and was quoted a fair price. I would highly recommend this place to anyone.

I can’t believe some of the previous bad reviews?! I had a wonderful experience at Webster Dental Care, please read my testimonial below and know that you can trust your dental health to this staff.
Before I came to Webster Dental, I hadn’t seen a dentist in well over 10 years… dental was just too expensive, even with «insurance». I finally went to Webster Dental who had a great friendly staff, clean facility, and affordable care.
Keri did an amazing job with cleaning my teeth and Dr. Kimble immediately put me at ease, took care of my cavities, and even pulled a wisdom tooth.
For anyone on the fence about who to trust with your dental health, I give this staff my highest recommendation.

I have been going here for over 10 years and I have never had a bad experience. I was thinking about getting Invisalign but was concerned about the high price tag. Since my front teeth were the only ones that really needed straightening, Dr. White offered a much cheaper approach and that saved me a few thousand dollars. After the process of wearing these trays he took the time and concern to fine tune my front teeth to make them look perfect. After my one front tooth got in line, it was longer than the one next to it. I know this sounds weird… But he was able to grind it down to match it up with the one next to it. Then he proceeded to raise my gum line to make my teeth look a little longer. It’s unfortunate to see a few bad reviews, but I got nothing but positive things to say about Webster Dental Care.

people do your homework– use all avaliable resouces to check out michael white– my experience was nothing short than a nightmare and i have more problems «NOW» (AFTER HIM WORKING ON MY TEETH) than what i went in there for «origionally» — do your homework– i did, after the fact, and what a surprise i got …

I would not recommend Webster Dental Care. I first went here about a year ago as they took my new dental insurance. I went for a normal check-​up and the experience was okay. I had to wait for a while to be seen and then only saw the dentist for a minute or so. However, when I received the bill I was charged a $ 1 new patient fee in addition to my insurance co-​payments. Apparently that is the new patient «discount». I called to complain that I did not want the $ 1 discount since it is in fact a surcharge. The staff was incredibly rude and couldn’t understand the concept and then told me I shouldn’t worry about such as small amount. I agree, $ 1 is not much but it is the principle and the fact that when I asked to not get the «discount» they said that was impossible.
Move forward 6 months to my next cleaning. Again, a long wait but uneventful and now was spared the new patient fee.
I went again this December with my husband, who was a new patient there for a routine check-​up. We had the same issue with the new patient $ 1 surcharge. I can handle that. However, they found 4 cavities in his mouth. We made a follow-​up appointment to have them filled but called in advance to be sure what the cost would be. The cost was too much for us to fill all four so we decided to fill just 2 cavities. We get the bill from insurance and it includes no discount (my insurance says this provider provides as 20−30% discount off usual rate of fillings for people with my insurance). The cost was much higher than they quoted us. We called to ask why there was no discount. They said the insurance would not accept the claim. We call the insurance and see they billed the wrong doctor. There are 2 doctors in the practice and apparently they don’t take the same insurance. Regardless, the doctor we saw was in-​plan so they messed that up. Once that was resolved and it was determined the doctor (White) was in-​network they still did not give the said 20−30% discount. They tried to argue that it wasn’t that much anyways and it did not matter that they gave us a quote off by more than a hundred dollars. They also said that since they filled it with a white filling instead of metal it was not discounted at all. First, they never gave my husband an option. Second, they knew we were on a budget so why would they have given us the more expensive filling option. I called the insurance and they said there should be no difference between the two options. They finally agreed to give us 50% off the remaining balance out of the goodness of their hearts. After spending countless hours dealing with this I am resigned and give up. I will pay the remaining balance. I was never allowed to speak to the actual dentist and owner of the practice during this entire process to provide feedback.
I am writing this review to let others know the experience I had with the staff, which were unprofessional and demeaning to the patients and the billing. I wrote a formal complaint with my insurance company. They cited the providers for over-​billing and they were instructed to provide a refund. They failed to provide this within the 30 day time frame. The insurance company ended up paying the difference and am unsure how my insurance and the providers are resolving this. I hope to spare others the time/​effort/​hassle for unacceptably poor service.

I feel really bad for the previous reviewers that they had such a bad experience. As for the reviewer that was expecting TVs and music, I don’t think that’s the responsibility of a dental office, especially with everyone having a smartphone in their pocket these days.
I’ve seen Dr. Krobath for over 5 years now and I love him and his approach. I hate going to the dentist, really. I found Webster Dental Care on a recommendation from a friend and then a customer mentioned it as well. I wasn’t disappointed when I made my appoitnment, other than having to go to the dentist.
I admittedly have teeth issues, it’s hereditary and I’ve been dealing with them since I was a teenager. When I’ve had severe toothaches or a cracked tooth, I’ve never had to wait more than 36 hours to be seen by Dr. Krobath. They have extended hours and Saturday hours to accomodate more patients and emergencies.
My latest issue left me in a tough situation because of making a decision based on finances. Dr. Krobath completely respected that and broke down dollar wise exactly what my options were. Many doctors get offended when you have to make a treatment decison based on finances and I’ve never felt that way here.
The office staff is also helpful and personable and goes out of their way to make you feel comfortable.
I will continue to use them as my dentist for both me and my husband.

I researched area dentists for a while, and finally stumbled upon Webster Dental. They have a lot of commercials and information out there, so I figured it must be decent.
I went in for a routine cleaning, and that part was fine. They don’t have any music or tv’s to distract you from what’s going on in your mouth, so I did not like that. I recently moved here and I’m used to a dentist with these things.
What I disliked most though, was a procedure they seemed to offer to every person who came in for a routine cleaning (including the person next to me.) They «sample» something from your mouth, put it under a microscope and then tell you you are at risk for a bunch of pretty detrimental diseases later in life. While I do not know if what they’re saying has a shred of truth or not, I still did not enjoy experiencing this on a routine cleaning. They then offer you a $ 900 service to have it taken care of. I wish I had known of this before going in, and I would have chosen to go somewhere else for my routine cleaning. For this reason, I have to give them 2 stars.

I had repeated cracks to my front tooth after pregnancy and was talked into getting veneers with the promise of permanent and sturdy replacements to my formerly beautiful teeth. One dental assistant promised that their veneer vendor was an «artist» but I saw no proof of that.
It took THREE ROUNDS to get something even passable. The first two were comically overlarge and bulged out changing not only my smile but my profile. No consideration was given to my original tooth shape, size or color. No pictures were taken or sent. No financial consideration was given for the extreme inconvenience and embarassment of wearing the dingy, yellow, rough temporaries while waiting for each new set of veneers was created.
By the time the third versions came in, I decided to just take them rather than continue going through the pain and embarassment of having temporaries put on and taken off. I was so disgusted I just wanted to get as far away from this practice as possible.
I thought long and hard about writing this review because I dislike speaking negatively about someone’s business. I did, however, write the practice with my dissatisfaction and wasn’t even give the courtesy of a reply.
Poor work, worse manners. Stay away from this practice.

The only dentist in St Louis that offers hassle free conscious sedation for dental procedures. They give a 5% discount for paying upfront with cash or check. Is not too expensive, even without dental insurance. I highly recommend them. It sucks the girl below this had a bad experience, but I have been using them for 3 years and they are always professional, friendly, and helpful.