Placed an order a few weeks ago… Horrible experience. We waited over an hour and a half for delivery. Called the restaurant; turns out the had forgotten about our order, but would delivery it asap. The offered a credit on our next order. Don’t plan on calling them back for delivery any time soon.
Amy S.
Tu valoración: 1 Saint Louis, MO
Two Stars, because it is my 6 year old favorite. Unfortunately for him, we won’t be ordering from this location again. We ordered delivery online a few weeks ago. Our pizza and wings arrive about an hour later, cold. Not lukewarm, downright cold. I should mention, we live 2 miles from the store. Additionally, it was lacking the extra cheese I ordered. I promptly emailed customer service. Kudos for a quick response from corporate offering me 2 coupons for free pizzas. Okay, I was pacified by free pizza. My golden tickets arrive about 7 days later, with perfect timing. It had been a long day, it was late(about 9:00 p. m) and I did not want to cook. Pizza sounded perfect. I called to order this time(a stipulation of the coupon) and was told that they were not delivering tonight. I was given a sob story of how there were only 3 employees and she(the manager) couldn’t spare one to bring me my pizza. Fool me once, shame on you. Fool me twice, shame on me. I am done. I enjoyed my pizza from a competitor that night, who gladly took my money and delivered my dinner. I replied to the original reply from corporate and received no response, it has been a week. Although I am not a fan of St. Louis style pizza, there are plenty of other non-provel pizza joints in this town, and I will be patronizing them from now on.
J L.
Tu valoración: 4 Addison, Dallas, TX
Just ordered two pizzas and both were very good; however, the new«pretzel crust» they’ve been advertising didnt taste or look anything like a pretzel, and it definitely didnt look anything like the crust shown on their tv commercials. The only similarity to a pretzel is the fact that they had sprinkled a little salt onto the crust. Regardless, the pizza was good, but the new promotional crust was ok. Maybe we’ll try the stuffed crust next time???
Julie L.
Tu valoración: 4 Saint Louis, MO
Nestled in the Dierbergs plaza in a great location on Lemay, this Pizza Hut is carry-out only. Staff was very friendly when I went to pick up my order. Wait time was very minimal and I was in and out in a flash. Food was hot and ready to eat.