Pizza Hut

Placed an order a few weeks ago… Horrible experience. We waited over an hour and a half for delivery. Called the restaurant; turns out the had forgotten about our order, but would delivery it asap. The offered a credit on our next order. Don’t plan on calling them back for delivery any time soon.

Two Stars, because it is my 6 year old favorite. Unfortunately for him, we won’t be ordering from this location again. We ordered delivery online a few weeks ago. Our pizza and wings arrive about an hour later, cold. Not lukewarm, downright cold. I should mention, we live 2 miles from the store. Additionally, it was lacking the extra cheese I ordered. I promptly emailed customer service. Kudos for a quick response from corporate offering me 2 coupons for free pizzas. Okay, I was pacified by free pizza. My golden tickets arrive about 7 days later, with perfect timing. It had been a long day, it was late (about 9:00 p. m) and I did not want to cook. Pizza sounded perfect. I called to order this time (a stipulation of the coupon) and was told that they were not delivering tonight. I was given a sob story of how there were only 3 employees and she (the manager) couldn’t spare one to bring me my pizza. Fool me once, shame on you. Fool me twice, shame on me. I am done. I enjoyed my pizza from a competitor that night, who gladly took my money and delivered my dinner. I replied to the original reply from corporate and received no response, it has been a week.
Although I am not a fan of St. Louis style pizza, there are plenty of other non-​provel pizza joints in this town, and I will be patronizing them from now on.

Just ordered two pizzas and both were very good; however, the new «pretzel crust» they’ve been advertising didnt taste or look anything like a pretzel, and it definitely didnt look anything like the crust shown on their tv commercials. The only similarity to a pretzel is the fact that they had sprinkled a little salt onto the crust.
Regardless, the pizza was good, but the new promotional crust was ok. Maybe we’ll try the stuffed crust next time???

Nestled in the Dierbergs plaza in a great location on Lemay, this Pizza Hut is carry-​out only.
Staff was very friendly when I went to pick up my order. Wait time was very minimal and I was in and out in a flash.
Food was hot and ready to eat.