Nails Center

This establishment had the worst customer service I have ever seen!!! They didn’t greet any of their customers when they walked in, to include my mother and I. Also, they did not let customers know the length of their wait like all the other nail salons I’ve been so many of them left from waiting too long. They were obviously short handed with staff because it was only two nail techs available. To make matters worse, the male nail tech was extremely rude. I showed him what color I wanted on the sample and he made me find it myself instead of finding what number it was. After I picked a color, he proceeded to apply the wrong one and got angry with me when I said I wasn’t pleased with it. His words were «did I pick the color, or did you?» So I told him to remove the polish but he ignored me and moved on to someone else. The female nail tech had me sit with her and had me pick a color but she did not help diffuse the situation and said they can’t keep changing my color because they were busy, but in actuality it all could have been avoided if they would’ve done their jobs correctly and exercised quality customer service. I would not recommended this shop to anyone. If I could rate it zero stars, I would.

The only nail salon I know of downtown. They do good work but they only have 2 people that work there. Always a long wait.

I was St Louis on business and my no-​chip from before was on its last leg, so I needed to get it removed. Sadly, there are very few places in downtown St. Louis for a person without a car to get his/​her nails done. I ended up here. I walked in and there were only 2 techs working, both with customers. I asked for my service: no chip removal and regular manicure. I was placed at a station for my hands to soak in acetone for 40 minutes! I kept having to take my fingers out because it was uncomfortable. Finally, I get my manicure. The process was fine, nothing great but nothing bad to report. However, it’s less than 24 hours later and 4 of my 10 finger nails have significant chips. I’m not in manual labor nor do I do any heaving lifting so for my nail polish to chip after 20 hours is absurd. They have signs in the place that read something like they aren’t responsible for polish that chips the «natural» way and I completely respect that when you’ve at least had the polish longer than 1 day. I should have just had them remove the no chip and not wasted the $ 14 for a manicure. I recommend the place for immediate need/​day of/​night of things but the quality is not there for a long lasting polish.

Quiet relaxing and does a good pedi.
Not the fanciest place but pleasant.
I would come here again for sure

I’m not one to write reviews, but I literally couldn’t breathe from the toxic fumes in this place. No ventilation at all. I’m a no-​frills manicure enthusiast — I love $ 10 quick jobs where they try to cross-​sell you on eyebrows — but to try and POISON you with the smell? Don’t expose your lungs to such mediocrity, not to mention poor ambiance and weak customer service. Someone please open a downtown competitor.

Went here in a pinch while on a business trip. The staff was friendly enough, but quiet. While I got what I needed, this nail salon is filthy. I’d like to give a higher rating since the staff was nice, but the cleanliness of the nail salon just can’t be awarded more than one star.

These poor reviews are overkill in my opinion. I’m an East coaster here on business… and while it’s far from the greatest place I’ve been it got the job done. I give 2.5 stars but my iPhone won’t let me give a half. If I lived here with a car I’d find a nicer/​cleaner place but it was fine in a pinch. Mani-​pedi came out really nice actually.

This place is terrible. I have visited three times (shame on me, I now know) and each experience is lack luster.
First, there are inconsistencies in the services offered. It’s as if the nail technician decides on a whim what she’s willing to do. Even on common things, like push your cuticles back (I’m ²⁄₃ on getting this done).
Also, the polishes seem old. I have picked a different color every time and with every shade, I end up with sticky polish that chips within a day… even the indestructible gel polish.
What really takes the cake is that they cut me (w/​o apology) and I had an infected toe the day after my last pedicure from there.
In short, convenience does not prevail. If you’re a downtown dweller like me and see the flashing sign on your leisurely stroll, think of my infected toe and just keep walking.

Usually I’m very fair to businesses but this place deserves one star.
I have been there twice for eyebrow waxes and manicures. The first time I got an fine brow wax but she cut my finger while cutting the cuticle. The next time I went in the wax was WAY too hot and she burnt my eye lids! I had a burn there for 4 days! Plus my nail got infected.
They do not clean their utensils with barbicide and just have them sitting out.
One girl there is very friendly however the other one (who I had both times) was very apathetic, EVEN WHEN SHE CUT ME!
DO NOT go here. There are many other salon/​spas in the area for only a few dollars more. It is not worth the cheap prices.