Mack’s Chicken

I tried Mack’s chicken twice now, the first time I was not impressed they had just switched over from being the BBQ spot. Apparently the recipe improved, this is my 2^nd trip and I enjoyed the chicken, the okra was a bit salty but, tasty I must say.
You can only buy wings, thighs and legs, have no idea why you cant get other pieces of chicken!
They place sits in a small strip mall on a corner lot, when you first walk in you can smell the aroma of chicken in building, it is a walk up counter where you place your order then pay and you will be given a number, have a seat and when your order is ready they will call your number.
The aroma of the chicken is a salty, well seasoned fresh savory aroma, the appearance is a golden brown fried to perfection. When you first bite into the chicken it is hot and delicious, way better than a lot of other chicken places I have tried. A nice savory flavor and tastes fresh! The french fries were nothing special, I believe they are frozen and that is OK, they will never be known for their fries! The fried okra, was good, cooked just right, with golden perfection and a sweet savoriness and they give you plenty of it, I ate on that all the way home. It was a bit salty to me, but not to much, this is one of those either you miss it or hit it and they hit it right on the edge of saltiness but not overbearing. You can also order a biscuit with it and it is loaded with a rich butter flavor that compliments the chicken well, you will need something wet… to rinse all this grease and butter down, but it is so good.
I will be back again and again to get this good chicken!

Chicken was horrible it had too much salt on the fries and chicken. This flavor killed the chicken. I was very upset because I can a long way. I called and info them that they need to laid off the salt. I couldn’t even eat the chicken and fries. 1 thumb up out of ten.

Ok, I’m trying them for the 2^nd time. I ordered the 2pc. Special (leg, back & Fries) $ 2.99 + Roll 60 cents + Tax = $ 3.94. I was told it would take 12 mins., it really took half an hour. There were 8 people ahead of me. No Problem, it was Friday night. Let me tell you, it was a Night & Day difference! The Chicken was Big, crispy, juicy & full of flavor! The unfamiliar spice I couldn’t put my finger on was Gone! This time it was Onion or Garlic Salt lightly sprinkled on the Chicken & Fries. Nothing really special about the Fries, they were Ok. The Roll was cut in half & Grilled, in Butter, to a Golden perfection! If you’re watching your Cholesterol then «Do Not Order This» but it is Delicious! I Definitely Will return & Soon!!!

Mack’s Chicken has good food but absolutely horrible customer service. I tried to place a call in order and was asked to hold I held on for like 2 minutes and then a woman picked up and said can I help you and I told her I wanted to place a carry out order and she said oh hold on. Then a man picked up and said what can I get you and I told him I wanted three of the special $ 2.99 orders. He says we don’t take special orders over the phone you have to come in I said okay I’m on my way anyway but I have order this same order over the phone before. I get to the restaurant and I ask them when did they change their rules. A lady working there said it’s always been that way. I tell her I have ordered it before over the phone and she said no you haven’t and calls the man to the front that was on the phone with me. She said the woman that you were on the phone with and told her she could not order specials is here now. She go on to say I will not be taking your order because I am actually off so you’ll have to wait for somebody else to ring you up. Next the owner comes up and says no we don’t do specials over the phone that’s a walk in special only. I said you need to specify that somewhere or tell people and he said we do over the phone I said no the other man just said no specials order over the phone and I have ordered it in the pass over the phone. I said okay whatever I will place the order anyway and the manager kept talking back to me crazy and I said you know what just give my money back I will never ever give them my business again. I pass several other chicken places to get there that I can go too. I don’t do business with bad customer service business and you shouldn’t either.

At a weekend conference nearby and looking for a non-​chain for lunch, my colleague and I noticed the van in the parking lot of the strip mall that pictured chicken and waffle breakfast. Promising. The inside had two tables and a walk-​up window. Most people had called in and were picking up their orders, but my friend and I decided to dine in. The woman who took our order was very friendly, making suggestions about the value of each ordering option. I ordered the special with okra instead of fries: it came with a soda and 3 pieces of fried chicken. The chicken was seasoned nicely and very juicy. It stayed hot the whole time we ate. Love finding unassuming places with quality food. Good for a quick, inexpensive lunch.