Dr Sakurai is great and I have been going to her for several years now. Don’t try switching to her if you hate waiting though! I like her so much because she stops to actually talk to you and make sure she knows what’s going on. unfortunately, her appointments are booked every 15 minutes I believe. She spends way more than that in the room with you, which has led to me being seen almost 1.5 hours after my appointment time(and then she commented on my high blood pressure reading that day! Ha!) For the most part, her nurses and office staff are friendly and efficient. I’m starting to worry though because some of the new faces lately are rather loud and rude. When I went the other day the nurse checking me in preferred to continue her personal conversation by shouting to the nurse down the hall rather than actually talking to me. Hopefully that trend doesn’t continue.