I’ve always been a fan of JC Penney, but today I had one of the best retail experiences of my mall — going life. It was around 11 am and it was pretty busy but I was helped very quickly through the checkout line and the store was in pretty good shape considering retail shelves can get destroyed fairly quickly when busy. They have a ton of sales. I was stoked a dress I was looking at that was originally 70 dollars was half price and they were also running 50% off sales in other areas of the store. I also stopped in Sephora, which is located inside of this location(who knew?) And they were actually happy to answer questions regarding foundation for my particular skin type. I went in expecting the bare minimum and a mediocre experience and I walked out with a couple deals and not feeling like I was«upsaled» to death. Awesome day.
Tina S.
Tu valoración: 4 Red Bud, IL
If you have not been into a JCPenney lately you are truly missing out. Not only do the offer great coupons, they have some of the cutest clothes. I have found so many professional outfits and at such great prices. They have plenty of places to check out and the associates are always so friendly and helpful.
Lady D.
Tu valoración: 4 Saint Louis, MO
This review is for the Sephora inside JCPs. I’m a fan of Sephora in general, mainly due to their return policy. They have a no-hassle return or exchange policy, so this is a safe haven for serial returners. I needed a new mascara, and the SA helped me find one that doesn’t streak, smudge, flake, have a weird spiky wand or require a cosmetology degree to apply. The winner was Bad-Gal by Benefit. I have been to this location several times and the SAs are always nice and helpful. Very free with samples(love) but the store is small so the selection is somewhat limited.
Missy J.
Tu valoración: 1 St Louis, MO
This review is because if the Sephora in this JCP! NOSTARS! Horrible, HORRIBLE! I’m NOT giving reviews based on the products — just this entire STAFF! Multiple times now, I’ve been ignored while being the only person or one of few, and I’ve witnessed others ignored! They give out FREESAMPLESOFEVERYTHING, but make sure you don’t ask the mean, rude, obese 40+ year old lady! I’ve spent HUNDREDS of dollars online the last few weeks(because NOONE will help me in the store, and I’m even a VIB card holder!), and I asked for a couple of a certain one, while my family & I were shopping in there today, and WITHOUT saying one word to me, she handed me one, and went back to doing NOTHING! My family and I walked out and will NEVER go back there! I’d give NEGATIVE stars if I could!
Lorraine N.
Tu valoración: 4 Minneapolis, MN
This is a decent JCPenney’s – they have a nice selection in the men’s big and tall and also a Sephora inside… there were a ton of clothes on clearance I suppose to get ready for the new spring merchandise that will arrive soon… my only complaint is didn’t see much help from associates on the sales floor — -had trouble finding men’s dress shirts in a larger size in big and tall – for some reason they were tucked away in a lone corner of the store with the other dress shirts – had to wait in line to find out where they were — and she pointed and explained vs. walking us over there which is the customary response to great customer service…