Hillco/USA

Took vehicle in for safety and emissions test, charged me over $ 1k in what they said were necessary repairs to cover suspension components. When I picked up vehicle, told me they hadn’t done emissions because control points weren’t set and to «drive it around for 100 miles» then bring it back and they’d pass it. Brought it back and they tried to jack me for another $ 480 for a direct fit converter or $ 280 for universal. Declined and couldn’t get the counter guy to understand why I was upset that I thought the original $ 1k was for everything. Noticed later their price markup was over 5X cost ($ 175 for a $ 37 part). I now wonder if the repairs were even necessary. The vehicle rides no differently and they didn’t even perform or ask if I wanted an alignment. Also noticed one tire was overinflated by 8lbs. Shoddy workmanship, questionable sales tactics and price gouging. Go elsewhere.

This one is pretty simple. «Al» from Hillco told me my truck needed a whole new driveshaft, after I took it in to determine why I was feeling vibration. I asked him how much that would cost. «Al» said «around $ 1100.00. I said I needed the exact total including parts, labor, tax… everything. After a couple of minutes of key tapping «Al» came back on the phone and told me the exact total would be $ 1120.00. I said fine and authorized the work. Two days later when I went to pick up my truck «Al» proceeded to add tax on to that total again, bring the price to over $ 1200.00! Because I did not get the original quote in writing I got «shafted» (excuse the bad pun).
So my warning is… if you absolutely HAVE to use this company, make sure you get EVERYTHING in writing before you authorize any work on your vehicle!
Oh and also when «Al» called to say my truck was ready he told me he had been calling me for hours, which was a lie.(he called me twice in a ten minute period) He also told me he would mail the warranty to me. Needless to say I still have not received it!