Cycle House Performance

Seeing as how other reviews for this place have been unfavorable, I thought I would share my experience. Any self respecting motorcyclist should be able to do basic maintenance like oil changes, that being said however, I have had Cycle House rebuild the carbs on my 89 Honda Hurricane. I was genuinely pleased with the service, turn around time and advice from Jerry. Since then, I have upgraded to a newer Sv650 and took the bike in for a once over. Again, very pleased with the service, The shop itself is welcoming yet is bare bones and does not carry too much inventory but I usually buy specific motorcycle stuff online anyway. They also do dyno tuning if you are trying to fine tune a supersport/​track bike. I have had my CBR up on the dyno just to see how it was running after the carb rebuild and was very pleased that the power and torque outputs were fairly close to when the bike rolled out of the factory. Another review mentioned the dog being unfriendly and that is absolutely poppycock, the dog is sweetheart and is very playful and friendly. He will usually keep to himself unless you approach him. Having been to a few other motorcycle shops, their labor rate is among one of the cheapest in the city at $ 88.50 per hour. I would recommend Cycle House for your motorcycle needs, big or small.

After speaking to them on the phone I came by to make a purchase. Imagine my surprise when I was met at the door by a large unfriendly dog! I don’t know who’s dog it was but no one was around to control the animal. I know better then to mess with someone else’s dog so I left the shop. I would recommend finding somewhere else to shop. Oh and after my review I received some nasty messages from apparent friends of this establishment so that’s how they handle criticism

Unfortunately, I was referred to this shop by a friend with a newer bike. It seems they must do great work on easy repairs and tuning up modern fuel injected bikes according to what I’ve heard and read elsewhere online. Again, unfortunately with my bike, these guys seemed uninterested, sometimes clueless, and didn’t show much desire at all to make my bike work for me. I don’t fix bikes, and know nothing about them. When I take a bike to a repair shop I expect the people there to be willing and able to fix bikes. Like, can I take this thing out and not get stuck when you’re done with it, please? My bike, a 1978 KZ650, it sat in their shop from March 4-​July 24. Almost five months?! Their duty was to get it going after it sitting for a couple years in my garage. Some carb cleaning/​tuning/​jetting, installing a brand new amazing exhaust system, getting my electric starter working, and making the bike start in a reliable manner seemed to be some of the most difficult tasks these guys have ever came across. At one point at around 4 months in I stopped in the shop to see what the hold up was and all the mechanics actually had an awkward powwow right in front of me about what they hadn’t been doing to fix my bike. I couldn’t believe my eyes listening to them game plan that far into the game. Guess what fellas, the game was already over and at point, and you’d fallen far far behind. And so my wallet. $ 600 dollars in mostly labor later, I was stuck out at 3a on the first day I picked it up. I have no desire to even waste any more time here ever again. And yet I have to waste more of my time on this review. Sad to say they earned it though. The owner and staff seemed nice and helpful, but how in the world could you, as a business owner, hold someone’s bike that long and not make it run for them? That’s when reviews like this happen. Such a magical story of fail, isn’t it?
In closing, I’m not going to diss their game on newer bikes, but if you have an older bike with carbs, stay far away from this place.