BauserHaus

We were nervous about dropping off our 2 year old German Shepherd/​Border Collie off at a kennel for 3 weeks, but BauserHaus seemed like they’d take good care of her so we chose to go with them. So glad we did!
Our dog came back after the first orientation very happy and tired, and when we brought her back a week later to board her, she immediately recognized a staff member and got all excited. This was a good sign since she’s pretty timid!
When we came to pick her up after three weeks, she was skinnier and super muscular from all the hours of playing everyday! She was groomed with her nails trimmed, and had obviously had a great time hanging with the staff and other pups.
The owner, Natalie, went above and beyond to make sure we were satisfied and that our pup was loved. We’ll definitely board our dog here again if we ever need to!
Thanks BauserHaus!

Bauserhaus is great. I take my dog here a couple times a week, and he always pulls the leash to go inside and comes home happy and tired. Very trustworthy and friendly staff with fair pricing. I’ll continue to trust Bauserhaus with my dog for a long time.

Natalie and her team continue to excel in my opinion. All of the staff are pleasant and friendly (clearly a special portion of the population as I am not at my best at 7 am).
My dogs continue to react with enthusiasm anytime I let them out of the truck and they see where we have arrived. Luckily for me they are smallish (beagle and a Bassett) but super energetic.
The wife and I love dropping the boys off on the weekend if we have a party planned for the day (say your sons 1^st birthday??) as they are… well…foodies let’s call it :) and will not leave guests alone: D
As an added bonus they really do sleep
So much better after a day of fun. And very often are tired the next morning as well. One reviewer commented they heard word of mouth that the dogs are separated by size; previously I have seen my boys on the YouTube video playing together with pups of similar size (although the Bassett thinks he is a Great Dane: D).
I know that other doggy daycare places are popping up around st Louis but we continue to drive right by them and bring our «furry babies» to Natalie and her fantastic team.

We just started taking our 2 dogs here recently and couldn’t be happier with the facilities. They have a great, spacious play area for the dogs and a very attentive, friendly, and accommodating staff. Each time we’ve gone to pick them up, we can tell they’ve had a blast just by how happy they seem to be coming out of the play area. Our dogs are both normally energetic and a little rambunctious, but they both are worn out and ready to take a nap once we get home after a day at BauserHaus. We look forward to many more visits :)

I’m from St. Louis but live in Michigan right now, and I was home for the holidays. I did lots of research on dog boarding before I got here because my family was planning to spend the weekend at a place where I couldn’t bring my dog. The weekend ended up not working out, but I decided to bring my dog for the preliminary evaluation anyway so that I could be prepared for any future trips. I decided on BauserHaus because it had one of the nicest facilities and I liked the fact that I could watch my dog online during the day.
I got there and handed them my completed info form and vet records, but I was surprised they didn’t really look at them while I was there or ask me any questions about my dog. They gave me a quick tour beforehand, which was great. They told me about how they would introduce her to other dogs, which goes like this: they let her stay by herself for a little while to get used to things, and then they start introducing her to other dogs one dog at a time. All of this sounded great, but when I asked if I could watch her for a few minutes through the window, they told me there wouldn’t be much to see considering she would be by herself. I didn’t really mind that – I just wanted to watch her for a few minutes before I left. I’m not entirely sure if they didn’t want that to happen because I physically wouldn’t be able to see her, or if they just didn’t want me back there hovering.
All of that really wasn’t a big deal to me – I felt fine about leaving here there, but when I got back at the end of the day, they brought her out and didn’t say anything about her first day there. I had to ask «how did she do?» and the answer was «fine». That was it! I would understand this procedure if I was a regular, but since it was my first day there, I really wanted to know more. I gave BauserHaus three stars because it has a really nice facility and my dog was tired (of course) by the end of the day, but I know nothing about what happened in between when I dropped her off and picked her up. Plus, the cameras were down, so I couldn’t watch her online. They didn’t really seem that eager to keep my business. I’m not entirely opposed to coming back again, but BauserHaus should get better with communication and with taking an interest in first-​time customers.

I love Bauserhaus. We’ve been taking our dog Nico here for about two years, not much for daycare, but for boarding.
Natalie is always welcoming, as is everyone else who is there. They always seem to know Nico, even though he only goes there less than 10 times a year. Makes me wonder what he gets up to that makes him so memorable. ;)
One of the best things about Bauserhaus is that they are laid back yet professional, not restrictive or difficult to work with. There are no deadlines as far as when we can drop him off/​pick him up and not be charged another price. A day is a day at Bauserhaus. We can drop him off Monday morning and pick him up Tuesday night and only be charged one night’s boarding. That flexibility is important to us with our busy schedules.
Nico is always dead tired when we take him home, which is nice for a dog his size. And it’s never been confirmed, but I think he’s gotten a bath there a few times.
Great place, I would never think to take him anywhere else.

I guess they were ok. My dog failed his preliminary evaluation there which sucks. They said he climbed a fence to get in with other dogs. Word of mouth says they keep dogs separated by size. But when speaking to an employee this is somewhat untrue. She said they often have small dogs in the big dog pens.
A couple of things bothered me with my experience. I dropped my dogs off at 7:30am. The employee said the fence climbing incident happened when she was trying to introduce him to the other dogs. During the check-​in call at noon, the employee didn’t say anything about this issue. And when I picked him up at 4pm, they said he was kept in a crate away from the dogs all day. If was going to sit by himself I would have liked to know right away so I could have picked him up and brought him home.
They offered no advice or referrals on what I could do to alleviate the negative behavior.

I have been on the search for a daycare/​boarding place since moving to St. Louis. My little yorkie has TONS of energy and it was getting to the point of me being up all night as he was never tired or sleeping. I started looking for places and I took my little guy here after having a very uncomfortable experience at another daycare/​boarding place in St. Louis. Before I took him for his first «initial visit» I dropped in randomly to scope the place out. The lady who greeted me was friendly and talked to me about the different areas, ratio of dogs to people watching them, and made me feel so comfortable. Additionally, she walked me back to show the area through a window so I could see the place and the dogs being watched.
I felt comfortable enough that I brought him back a few days later for his ‘initial visit” and first daycare day and everything went fantastic. The owner had me put my little guy (4lbs) on the ground to watch me leave so he would know I had left and wouldn’t be looking for me all day. I thought that was clever and felt great leaving him. I called around mid day to check in and the informed me he was adjusting well and doing great.
When I picked him up that night around 5 he was in good spirits. After getting him home he immediately went to his basket and went to sleep. NEVER has that happened. He always wants to follow me around to see what is going on, but he was so exhausted after a FUN day at BauserHaus that he just wanted to sleep. Later that night when it was time for bed, I had to wake him up to go outside and he slept all night long!
Thank you BauserHaus for helping me find a place for him to have fun and use up all his energy!

Located slightly off the beaten path in an industrial park off Manchester, this playcare facility is clean and cute. Kudos to whoever did the design work here.
There are many positives to this business — long hours (7am-​7pm), great convenient location, quick and easy drop-​off and affordable/​standard pricing.
My main problem is that the entire play area is concrete. I have a large dog prone to hip dysplasia, so I don’t know think running around on hard, unforgiving concrete all day is good for his joints. I worry about doggie slip and falls too. Many a time I’ve seen dogs roll and tumble where one comes down hard and bonks his head/​side on the ground. Dirt is one thing but a concrete floor is not so forgiving.
Some of my interaction w the staff also give me pause. once at pick up when my dog was a bit wet I asked why and the girl just struggled and that was the end. Another time someone got a pug and instead of leashig him or picking him up, the staff person just held the harness and made th dog walk upright on his hind legs. I was surprised that they were doing this, ESP in front of another client. I’m sure the pug was no worse off but it showed a kind of carelessness towards the dogs that I didn’t care for.
With so many daycares in the area there’s no reason to take my dog here.

I started taking my puppy here about two months ago. I usually take her once or twice a week mostly for socialization and play time with other dogs. Originally I had chosen this particular doggie day care because of the great reviews and recommendations from some folks at the dog park, and because of its close proximity to my home and work. However, now I wouldn’t consider taking her anywhere else.
First and foremost, you can tell the staff genuinely care about the dogs. They greet my baby girl like they are sincerely happy she is there! Second, the facility itself is well maintained and tastefully designed. I love the modern touches and the dogs’ play area is gigantic (it’s also divided into two sections for larger and smaller dogs). And last but most important, I can tell my puppy just loves to come here. Now when we pull up in the parking lot, she jumps out of the car and nearly drags me inside totally negating all the time we spend working on loose leash training :)

My dog loves it here — as soon as I get into the parking lot my dog tries to pull me inside as fast as possible. He always comes home super tired and happy after a day of daycare. The prices are very reasonable and the staff is very knowledgeable and friendly.
I also like that when I travel out of town and I board my dog here, he gets to play with other dogs all day instead of just sitting alone in a room like at some other boarding facilities I’ve previously used. Now BauserHaus is the only daycare or boarding we use. I also like watching him on the webcams :)
Highly recommended! I’m pretty sure the first assessment day is free too so I highly recommend every dog owner in the area tries it at least once.

BauserHaus is your pets home away from home. We absolutely love Natalie and her staff. We take our dog during the week and have boarded on many occasions and every time we have the piece of mind we know our dog is being well taken care of.
We have tried other dog facility’s and have never been as happy as we have here. Our dog LOVES to go there and the icing on the cake is you can watch your dog from there cameras if you start to miss them while your away!

My dog LOVES coming to spend the day here!!!
The owner and staff are extremely knowledgeable about dog behavior and will love on your pooch (es) all day long. BauserHaus offers spacious, CLEAN, well– air conditioned play areas with outdoor access as weather permits. Their pricing is extremely competitive, and I can go through my work day with the peace of knowing that my dog is having fun romping around and socializing while always under constant supervision.
With its convenient location off of Manchester Rd and great package options for purchasing day passes in bulk, there’s no reason to leave your dog (s) alone and bored at home. Let them release all that energy and look forward to having a calmer, relaxing night with your happy dog.

This place is the perfect place for your pooch! The owner Natalie is absolutely amazing, and her undivided love for her customers shows the minute you walk in!
If you have never been to BauserHouse you are for sure missing out! They are a SERIOUS dog loving bunch! They have the largest and most centrally located facility in the St Louis metro area — and this is an honest to God statement.
My dogs and I have frequented many dog facilities with our canine clubs and organizations and this one tops them all! They are the only daycare in the area with online cameras — watch your dog at play from work!
BauserHaus is also a Missouri Department of Agriculture licensed animal care facility. Attending veterinarian is Brentwood Animal Hospital and their highly trained staff has completed the Red Cross Pet First Aid course.
For those boarding — all dogs are assessed for socialization and play style and placed into separate compatible playgroups. Which is a very big thing for me personally since my furry ones are so small and cannot play
too roughly ;)
Besides the great facility and amazing staff, BauserHaus also offers friends of their business to come by on weekends and enjoy their double-​gated fenced in area as an indoor dog park. I would just make sure to call beforehand to make sure what the hours are — but my little ones just love it! This is seriously a hidden gem for all dog lovers, and I can’t wait to go back — as well as Kioko and Mufasa :)