AutoZone

I was walking around the entire store looking for what I needed. No one offered to help me. I found what I needed and the young guy at the cash register asked me if I was paying by cash or credit. I said «cash». He pointed at the next register and said that guy would help me. That guy was on the phone. He never acknowledged my presence. After a couple minutes I left my item and left. I went right next door to the O’Reilly’s and received the service I was expecting.
I won’t be going back to Auto Zone any time soon.

I’ll be the first to admit it: I don’t know crap about maintaining a vehicle!
Besides the regular oil changes, auto emissions tests and 10 – 20,000 mile check ups, I don’t know squat about how a car runs, where fluid comes from, or even the basics to putting air in the tires. Sad, but true.
So when one of my headlights goes out, I usually head over to Autozone and get some help from an employee there. Not only do they help you pick out the parts you need, but if you ask really nice, one of the staff members will do the work for you. And they usually are pretty nice about it.
Not this time… I was greeted by a very not-​nice young lady who made me feel like an idiot because I didn’t know the difference between high beam and low beam lights. And she definitely didn’t offer to help me install the headlight… and I wasn’t going to ask! Sheesh, some people…
Yes, I should probably know the difference between the two and yes, I should probably know how to do this on my own. But I think all of us have to deal with dumb people in our daily lives and have learned to be nice despite the other person’s stupidity, right? It’s called «customer service». Sheesh!