I’m not a San Luis Obispo native so I was SHOCKED to see that there was no drive thru at this Jack in the Box. This is definitely the first time I have ever seen a Jack without one, and I can’t help but think it affects sales negatively. But then I noticed that even the Starbucks lacked a drive thru and a little Googling(what on Earth did we do before Google?) unearthed the fact that San Luis has banned them since 1982. The city council refused to even discuss a lifting of the ban when McDonalds made a run at them in 2008 so I guess I won’t remove a star after all for the lack of one. We found it fairly inconvenient, but since none of its fast food competitors within the city limits can have one I guess the playing field is level. The bonus to being forced to go inside the restaurant was that I was able to check out the bathrooms. I found them reasonably clean and well stocked with supplies I can’t lie; the service was slow. We visited on a Sat Evening and had to wait for 4 minutes before anyone came to register to ask us what we needed. I attribute this to the fact the restaurant seemed understaffed but the employee who eventually filled the order of the person in front of us was very friendly and apologized twice for not helping us quicker. We immediately forgave her. This is a college town, so it’s no surprise that the dining room is open 24 hours a day. Many Jack in the Box(and Taco Bell) restaurants keep the drive through open all night but not the dining room. I bet this place is popular with the students and that’s why it surprised me that they weren’t better staffed. Maybe because it is summer and there are fewer students in town? Who knows. Once they took our order we were served quickly. My second favorite thing about this Jack? The Coca-Cola Freestyle machine, clearly the crème de la crème of the soda machines. The touchscreen allows you to choose a base Coca-Cola product and then add a variety of syrups to make well over 100 different flavor combinations. I love to experiment with these machines creating new flavors every time I refill my drink. Yes, I really am just that random. Unfortunately for me, the machine happened to be out of my favorite base, Diet Dr. Pepper. I decided to consider it an opportunity to try out something new, like Diet Ginger Ale with raspberry and vanilla syrup. Mmmmmmmm… There was a nice, large, clean patio area outside with a large number of tables outside. That makes total sense year round in a town like SLO where the weather is temperate most of the year. Important note: there were no homeless people loitering around. Why do I bring this up? One of the other reviews I read claimed there were always homeless people hanging around with their belongings spread about. That just isn’t true now, not sure if they had a problem at some other time in the past. I’d feel safe bringing a family here to dine.
Char D.
Tu valoración: 1 Waipahu, HI
Horrible. Skip it. Fries ice cold. Order wrong. Bathroom gross. There was one nice woman, but other than her, the staff which was pretty horrible at service. Two young personnel spent much of the time we were there yelling in Spanish back and forth to one another. Very weird jack overall
Alberto Z.
Tu valoración: 1 Sherman Oaks, Los Angeles, CA
Worst service ever, the just do not take orders and the do not care about the line, they are so busy to at least say hello…
Irene C.
Tu valoración: 3 San Jose, CA
We ordered 4 chicken sandwiches and 25 tacos. The service was fine. I just found it funny that I counted the 25 and there was only 24 and the guy was very quick to give me the last one. I just wonder if they purposely gave us one less because they just thought we were drunk. Drunk people don’t count 25 tacos— they just take it and go. I’m torn. Food came out quickly but had a hunch that they’d give us one less but it could honestly be a mistake. You guys can decide. Moral of story is that you count your tacos!
Kenneth O.
Tu valoración: 1 Amsterdam, The Netherlands
Worst foodchain out here, you have to wait 30 minutes on your order. Everything tasted old and super dry. Never again.
Laura B.
Tu valoración: 3 Walnut Creek, CA
Came here the last two mornings in a row — just didn’t feel like cooking breakfast. Even foodies need a day off, I guess, and coupons in the junk mail only made it easier. :-P The service here is friendly; really nice ladies taking orders and serving with a smile. 4 stars. I LOVE cheap, old school drip coffee. Jack’s coffee is better than Starbucks as far as I’m concerned, and at less than $ 2 for a large, I’ll go here in the future when I need a quick cup. 4 stars. Food? Surprisingly good, though I’m only judging breakfast. Hash browns are a little over fried(and definitely greasy). The Meat-Lover’s Breakfast Burrito is more humane than the Sausage Grande(which comes with bacon, sausage, Sriracha mayo, and liquid cheese on it), but they will both make you hate yourself. They are delicious. 3 stars. Clientele? After seeing the same exact drug-addled homeless people hanging around on the patio both days, I have a feeling this is their permanent set-up. They had their sleeping bags and extra clothes draped over the chairs and tables. I pity the employees for having to deal with the loitering — definitely not somewhere I would want to bring the kids, and unfortunately there is no drive through to avoid it. 0 stars. J in the B. Keepin’ it classy.
Morten Nedal S.
Tu valoración: 1 Levanger, Norway
Horrible place. Not so much because the food was bad — it was actually very ordinary. However, the state of the restrooms was the worst I have ever seen in a restaurant. There was shit on the wall — literally. Makes me wonder about the state of the kitchen. My clear advice is to stay clear of this place.
P. M.
Tu valoración: 2 Chino, CA
I typically don’t review fast food but I figured what the heck. I like JNB. Some chains are nice and some aren’t. This one is not so great. However, I get why this place is a lil more run down; No drive thru and it’s 24hrs. Corporate JNB should help out this franchise with some discounts on a remodel, better equipment or somethin.
Patrick Troy D.
Tu valoración: 2 Canyon Country, CA
~Sorry for my Tummy and My Mouth~ Was running late and decided to get something fast here. Breakfast platter? Sure I’ll get it to go. I wish I told myself no. Was I eating food? Or… what was I eating?! Okay, I shoulda known better than to get a breakfast platter, but honestly I was on the rush to get to work and really needed something. The eggs looked like yellow plops of soft ploppyness, and the bacon looked like it was cooked a week ago. Add this place to «I’ll eat it when I’m drunk and it’ll taste amazing» list. Cuz that’s probably the only time I’d grab that breakfast platter again. Edit: got 2 Tacos for 99¢. Give me my dollar back. Soggy, oiled up. Get that on the«Amazing when I’m drunk“list too.
Brittney H.
Tu valoración: 1 Montrose, CO
Very poor customer service, seating area was dirty, and food was terrible. First off, when a customer walks in you greet them not look up then walk away Lisbeth! Not to mention you never greeted me nor asked what you could get me. Customer 101 hunny. As a paying customer guess where your pay check comes from, paying customers like me but with a poor attitude like yours and lack in professionalism can’t say I’ll be funding your paycheck ever again. As I was waiting for my food I was gonna get my drink and I was rudely cut off by another employee pretending to sweep the floors then she put the broom and dust pan right next to the soda machine where someone could trip on it. Come on ppl show some pride in your work laziness gets you no where. Lastly, I got a chicken sandwich on a very dry bun poorly put together and tasted terrible. I usually like the chicken sandwiches here but today was awful! I can forgo all of this experience and take my money and business elsewhere. Maybe someone should coach Lisbeth on some customer service skills :)
Sean C.
Tu valoración: 1 La Jolla, CA
I loathe the entire JITB chain, this location was no exception. Unfortunately it was between this and taco bell and I took a gamble. This location was filthy and my order took 20 minutes. Not really fast food. Chicken tenders were very watery and the breading was very thin. Almost tasted like fish. Fries were overly salty, limp, and dry. Tacos were paper thin and crumpled. Soda was warm and ice dispenser was broken. Absurd atmosphere, dark and gloomy. Sketchy people walking through here even though it doesn’t seem like a sketchy area. There’s a Taco Bell across the street and a McDonalds about 5 minutes down the road.
Bob T.
Tu valoración: 4 San Luis Obispo, CA
I don’t know why people complain about this one so much. I guess I don’t go when it’s not busy.
Jim H.
Tu valoración: 1 Alpine, CA
I like Jack in the Box but this location needs some attention. This place is an absolute train wreck. Stopped for lunch on a friday, and the place was in chaos. The ice/soda machine was not desplencing ice and there was a line all the way across the dining room of people trying to get their drinks. One of the employees said it had been that way for weeks. The bathroom floor was litterally covered in unine. They kept screwing up everyone orders and all you kept hearing them say is «Im sorry» «Im sorry» the customers were just shaking their heads in disbelief.
Amanda L.
Tu valoración: 3 San Francisco, CA
Pretty much what you’ll get at any Jack in the Box except what’s with the lighting? It’s always so dark when I come in. It would be great for it to feel a little less sketchy when eating here. Other than that, food is normal, there’s a parking lot, and the service is good. They redeem/honor the coupon on CampusSpecial there. And it’s open 24 hours with a walk-by window. Must be cuz SLO doesn’t allow drive-thru’s!
Carlos M.
Tu valoración: 3 Oxford, OH
Go weird little tacos go!
Kris A.
Tu valoración: 3 San Diego, CA
This place gets POPPIN the later you go at night time(drunk college students perhaps?) I always get the two tacos for 99 cents, a Jr. Bacon Cheeseburger for 99 cents, and a Chicken sandwich for 99 cents, which is a whole lotta food for only 3 dollars! Everything is pretty much made to order so expect to wait a little bit for your food. They also have one of those automated machines that can also take your order if you don’t want to wait in line! Cool stuff! Downside: No drive thrus, but after all it is SLO.
John C.
Tu valoración: 1 San Luis Obispo, CA
Stopped in for breakfast on my way to work… I was… horrified at how DIRTY this place is. There wasn’t a clean table anywhere, they all had trash, and a variety of smashed up food on them. The floor was sticky and had trash all over it. The garbage was overflowing. The soda fountain had a technicolor lake of various liquids in front of it… with lids and straw wrappers floating in it. When you looked behind the counter, it didn’t look much better. The food was cheap, and exactly what I expected to get.
A F.
Tu valoración: 2 Los Osos, CA
Out of strawberry fanta and diet coke wtf? This place is consistently understaffed, underprepared, and dirty. These guys should be showing off the fact that they’re a «fast food» establishment, because they’re certainly not in the«dining» category. And the food isn’t even fast. Use the robot on the left to order, it’s way faster than the relic they have running the register at lunchtime.
Aaron P.
Tu valoración: 2 Santa Cruz, CA
Haha Jack in the Box. If it is not their stomach wrenching burgers that get you it is the shriveled up tacos. But at least the price is right. I am not recommending eating here though unless you need a quick bite to eat or want to watch drunk vegan college students order $ 15 worth of burgers with the touch screen at 2am.
Stephanie S.
Tu valoración: 2 Seattle, WA
Ew. Ewwww. Shotty tacos(the tacos used to PWN). EVENWORSE«pomegranate berry smoothie»…it was like an «upgraded» and somehow made worse slurpee. LAME J B. LAME. Is this because what’s-his-face…that big round headed guy is in a coma? Are you slacking while Jack is on his death bed? PICKITUPBITCHES! You’re crushing his legacy.