This round table is okay! Not the best! Customer service can be way better! Some people that work there are just very rude! Don’t recommend this Round table pizza.
Flor P.
Tu valoración: 5 San Leandro, CA
This round table is very clean they serve the pizza very quick and have great coustmer service and parking is also not a problem, if anyone is looking for s good pizza place I recommend this to anyone
Stephanie S.
Tu valoración: 1 San Leandro, CA
This location is awful, awful, awful! Not only did they take almost 2 hours to deliver my pizza, but when it got here, it was cold and one of my garlic bread sticks was missing! Only the grease stain where it once lay was left behind. I called the store extremely upset and spoke with the manager Martha and told her that I suspected the driver got hungry perhaps, and she dismissed that by saying the driver would never do that and that maybe the cook dropped it and didn’t bother to make a new one. Ridiculous! Martha is a poor manager who clearly needs a few classes in customer service. After complaining for a minute, she finally offered to give me 12 free bread sticks with my next order. When I asked her how I would be able to redeem the bread sticks in the future, she said she was making a note on my account and that the next time, I would need to call in and place my order and tell them I want the free bread sticks noted on my account. Well guess what? I just called in and low and behold, there is NO note on my account! A real shocker; and the A**hole chick that picked up the phone was rude and said I’d have to wait 2 more hours for Martha to come in to verify the free bread sticks. What?! Keep your damn bread sticks Round Table. I will NEVER order from you again and will tell everyone I know not to order from this unbelievably mismanaged establishment.
Monica H.
Tu valoración: 1 San Leandro, CA
Two other Round Table Pizza shops are within a two-mile radius of our home but outside our delivery zone. This is the only Round Table of the three(and beyond) that does not use the online ordering system. It’s always«offline.» This would still be workable if they had someone answering the phones who didn’t need me to spell my address four times. Also, if I order premium/special anything, there is a strong chance it will get messed up. Maybe if I could give them the order written down. Using the online system. I gave them one final shot today. I called them and ordered a simple large pizza. It took 1:30 instead of 0:45 to reach me, and the gentleman who handed me my(lukewarm) pizza did not appear to have the ability to understand me when I asked him if he wanted my coupon. I give up, guys. Going forward, when I want Round Table, I’ll be ordering online and then heading to one of the other stores for pickup. It’s just easier.
Alicia C.
Tu valoración: 2 San Leandro, CA
I’ve only gotten delivery from here, but both times, I had issues. I can’t quite remember what the problem was the first time, but just last night, I was delivered a lukewarm pizza that was missing one of the toppings that was supposed to be on there! Come on now. It’s one of your specialty pizzas, and I’m missing a key flavor factor. Not impressed, and not very good for the Round Table name.
Bamboo H.
Tu valoración: 1 Hayward, CA
Service sucks. Period. We ordered pizza and it has literally been 2 hours… still waiting for the pizza. We called twice trying to figure out what happened to the driver, they said he was on his way and we only live a mile away… Still waiting…
Bryan T.
Tu valoración: 4 San Leandro, CA
We tried their lunch buffet last week. Food was good but this restaurant is not very clean inside. Restrooms were dirty and toilet papers were all over the floor
Sheryl R.
Tu valoración: 1 San Leandro, CA
It took 10 mins to place an order for pick-up for one pizza. Veggie pizza no mushroom no olives add pepperoni and thick crust/deep dish. What’s so hard? Write it down. Why do I need to stay on the phone while you figure out how to use the computer/register?(Never complained and I was patient thorough out the call). After all that, I get home and my pizza was made wrong. BW!!!(But Why??). I’m not one to complain about my food order but I just couldn’t help it. There’s more to say but I’m just going to stop right here. And never return at this location.
Mariela M.
Tu valoración: 1 San Lorenzo, CA
Me and my boyfriend always go to either this one or the one on hesperian, anyway the service always sucks the chicks working always have bad attitudes and will ignore you to talk to each other… We still go because we like the pizza and we do pickup most of the time BUT the one day we decide to eat there was awful, we ordered boneless wings and a large pizza. We got our wings around 15 mins after and they tasted like frozen chicken nuggets warmed up in the microwave with sauce, but whatever then half hour goes by, ONE hour and no pizza! We then decided to check and there was the pizza sitting on the counter we then took it to go, no apologies, not anything, worst experience ever i was starving!
Tecoah K.
Tu valoración: 1 Concord, CA
This is the WORSE Round Table ever. I waited almost 2 hrs for my pizza to call and be told they forgot! Their sorry«giving u a $ 15 discount! The drivers comes looking like he just woke up demanding full price?, then says let me call goes to the car n leaves …3 kids no dinner I will be contacting Corp n filing formal complaints… I am so damn MAD
Eric C.
Tu valoración: 1 San Leandro, CA
Longtime Round Table fan, before I moved near this one. I don’t know what they do here at this specific one to be SOSO bad, but I think it must be something to do with the staff and management. I’ve ordered from them 4 times in the past year and had issues every time. 1.) Once they put chicken on veggie pizza/flatbread… Not just a little. Honest mistake I’m sure, but a little annoying. 2.) Every single time they deliver the liter of soda warm. As in grabbing it out of a back storage closet warm. This last time I even specifically told them if they don’t have a cold one just remove it from the charge and don’t send it. This last time they delivered it warm, cracked open, and flat. Gross. At the very least never ever order a soda from this Round Table. These guys are consistent about that. 3.) pizza dough. Two out of the 4 times I ordered from them the dough was very strange… It was both soggy, flatter than usual, AND hard to chew through at the same time. Not sure what that means but it really made it disgusting. So thats the bad news: The pizza is only what you expect and ordered 25% of the time. The soda is always warm and sometimes open. The customer service when you have an issue is anything but. The good news: They will spare you your suffering as long as possible. I once waited almost 2hrs. Usually though they bring it within 45 mins to an hour.
Paris V.
Tu valoración: 1 San Leandro, CA
The pizza away disgusting. The bread seemed flat no sauce, straight garbage. I am a big round table pizza fan and I am displeased
Vanessa V.
Tu valoración: 1 San Leandro, CA
They are lucky that they get 1 star. If they could get no Stars they would. I ordered online and was only supposed to wait 50 mins ENDEDUPWAITING2HOURS After calling them the 2nd time to see where my pizza was they hung up on me, so then my boyfriend called them and they also hung up on him. NEEDLESSTOSAYNEVERORDERFROMTHEM!!! They don’t give a shit about their customers and give Round Table a bad name!!!
Nancy M.
Tu valoración: 5 Daly City, CA
This place is really busy so there for you have to wait for a while but it’s worth it. Very good
J M.
Tu valoración: 1 Oakland, CA
If you want a cold pizza and a 2 hour wait this is your place. They should be put out of business their rude and nasty and send the wrong orders. NOTTOMENTIONTHEYWILLGIVE1. OOOFFAFTERYOUHAVEWAITED2HOURS this is a horrible place dont waste your money here! I would have given it a negative number if possible
Ash K.
Tu valoración: 1 San Francisco Bay Area, CA
I’ve been here a couple of times in the past and haven’t ever experienced it like this before. We called our order in and the special(italian trio) sounded great, so that’s what we ordered. The pizza was absolutely delicious, but what I saw inside the restaurant when I picked up, however, was completely unacceptable. There was a male worker who was handling all of the food, who had on a beanie with all of his curly locks coming out from under all sides of it. That is disgusting, he should be wearing some type of hair net or uniform cap. He also had on a wind breaker jacket, he should have been wearing short sleeves, an apron and gloves! They have a sign on the wall that states all transactions made with credit cards must be verified by identification. I paid with my credit card and no one asked to see my identification. There was trash all over the floor, and the place just did not look clean at all. I will not be eating here ever again.
Cesar F.
Tu valoración: 5 Oakland, CA
You can’t go wrong with round table pizza I got usual, west coast pizza with red sauce. Really good bbq wings. The most thing I like about this place is the location and the atmosphere inside the place.
Elease T.
Tu valoración: 5 Oakland, CA
Remember their slogan, one of the last honest pizzas? Then it changed to, the last honest pizza? Exactly! They knew what the hell they were talking about when they said that. There is no other pizza place, on a commercial scale, that could even come close to RTP. All you can eat salad bar and good ass pizza. There’s no more you need
Shauncy J.
Tu valoración: 1 Hayward, CA
I went here last night with my family. We ordered 3 large pizzas: two meat lovers and a combination and hot wings. The two meat lovers came out in about 15 minutes. The pizza was tasty, but there was wayyyyy to much sauce on the pizza. It was really a slopy joe on a pizza crust. I had to handfeed my 3 year old nephew because his pizza kept falling apart. About 15 minutes after here come the hot wings. They were really tasty until I looked down and saw one of them was pink. Now at this point we’ve been at the restaurant for 40 minutes and we still haven’t received our 3rd pizza. I saw 3 other tables get their food delivered so this was just terrible. I went to the bathroom and it was disgusting there was tissue on the floor, and toliets that needed to be flushed. The bathroom would be acceptable if it was a truck stop, but its a restaurant. The car video game was broken and there was no sign or anything so we wasted about 1 dollar trying to get play the game. The people are nice, but this place is diaorganized and dirty. Last thing thing the AC was up so high I felt like Rockey in the frezzer, burrrrr. Round table is already overpriced, but they’re making it bad for the people that want to stick with them.
Jason W.
Tu valoración: 1 Fresno, CA
Executive Summary: Worst customer service and management I have ever come across. We recently purchased over $ 1000 of pizza from the so called«Restaurant» We ended up paying ahead of time(Day before) for the order, only to have the«Manager» call back right before the delivery claiming that we owed $ 270 extra because the«Dine-In» price was different than the«Take Out» price. This was all untrue and was not communicated at the time of order. Upon returning to the store to dispute the charges, the«Manager» removed the $ 3 coupons from the order claiming the cashier was new and made a mistake. Sorry«Manager», but I don’t think this was our mistake and your pizzas are overpriced to begin with. No volume discount for ordering over 30 pizzas and salads? Really going to charge almost 30 dollars each? You would think an order of over $ 1000 would justify some acceptable customer service, but apparently not at this branch. We ended up having to fork out the $ 270 so we could get our pizzas as this call was very late and we didn’t have any time to find another pizza place that was open for lunch and could deliver the pizzas.