Had my root canal done here. I’ll be honest, I am very apprehensive going to a dentist, but the professionalism and welcoming atmosphere of the staff here took the dental anxiety away. Thank you all so much.
Rachel U.
Tu valoración: 5 San Leandro, CA
Was referred by a friend. They make you feel so comfortable, no dentist anxiety here! Highly recommend!!! Weekend appointments are available. I am so happy I found this gem!
Na'im B.
Tu valoración: 5 San Leandro, CA
I found Susan threw my insurance network, cold calling. I needed a crown. I’m very impressed with Susan and her fellow staff. June who seems to be Susans head assistant is also a warm professional. They really seemed to be concerned with the patients well being and financial situation. Everything was explained to me. June double check with my insurance and gave me an itemized outlook on the cost of the procedure with options for upgrade. One thing that stood out for me is that Susan uses what appears to be a fiber optic camera to capture«live» picture of your teeth along with the traditional xray’s. It’s a very affective method, it allowed me to see my starting tooth decay up close and personal. Again, Susan and June took the time to explain procedures and my portion of the cost. No hidden surprises with them. While you sit waiting in the chair they’ll put on a movie for you to watch if desired. The facility is very clean, comfy leather couches in the waiting area. Staff note: So far I’ve counted 4 dental assistance. 1 of them being June. Out of the other 3, one of them was a above and beyond nice, she checked with me and ask if I was«ok» a couple of time, Thanks! The other assistant was average and the last assistance was a bit cold, not terribly alarming but compare to the over all friendly vibe she’s a little cold. I received a reminder call today Saturday morning at 9:10am for my appointment this wednesday, hmm a little early but ok?! The assistant on the phone informed me that the call was for an «appointment confirmation» I replied«Alrighty then» and she replied«Does that mean you confirm?» hmmm awkward! I’ll just bypass that as a bad day.
Hugo D.
Tu valoración: 4 Oakland, CA
Great staff. Fun to talk to and hang out with. Make the experience that much better. Very down to earth. My only complaint is they took 5 months to replace my tooth. — Cheers!