The customer service is excellent and the prices are right. Impressed by the warehouse and how easy the warehouse manager is to work with as well. Really great staff who are friendly and invested in helping you make the best choices. Recommend beginners go here because you will not be swindled & you will be respected. Thank you for making our SUP dream come true and our lives even more fun and active! :)
Han Solo B.
Tu valoración: 5 Laguna Beach, CA
I have nothing but great things to say about this company. We have purchased two boards so far. One new board and one with a few scratches on it, but still in great condition. Five stars for the Customer Service with these guys. Every time we visit they are very friendly and knowledgeable. Thanks you SUPATX for your business.
Kris W.
Tu valoración: 5 Laguna Beach, CA
Found SUPATX out of the blue. When you call, make sure you get the right location as they have locations all over the US. Reid was incredibly helpful and is the type of person who goes over and beyond. Definitely the right place to do business.
Chuck L.
Tu valoración: 2 San Clemente, CA
Had a less than positive experience. I bought a shipment damaged 12 ft board. Got a great deal. No tax cuz of 4th of July promotion. But I accidentally dinged board getting it in to my Jeep. The next day I returned inquiring about repair or anything. The young guy dismissed me by saying we don’t repair boards! He then walked over to some other customers who had just walked in the show room. Well I guess, why not he already had my $ 650.00. No sense talking to me any more ! Not how I would treat my customers, especially if you want return business. I also was not offered the adjustable paddle. There are tons of SUP stores around. Not even counting the online stores. I would suggest you look elsewhere.
Zachary H.
Tu valoración: 5 Hayward, CA
These guys are top notch. Super helpful crew and great boards!
Walter B.
Tu valoración: 5 San Clemente, CA
The customer service is phenomenal. All the guys are knowledgeable and patient when assisting people. I have purchased here, and recommended the place to two friends who have also purchased here.
Trevor R.
Tu valoración: 5 El Cajon, CA
I’ve been here 3 times, each time has had exceptional customer service by knowledgeable people. I bought my SUP here and would highly recommend their products and customer service!
Kelli D.
Tu valoración: 5 Garden Grove, CA
Great place to purchase a board. Staff were friendly and Reid was extremely helpful in getting us set up. I’d recommend anyone interested in paddleboards to check this place out
Keith M.
Tu valoración: 5 Laguna Beach, CA
Great place with friendly staff. They do demo’s in Dana Point Harbor at the Dana Point Yacht Club! Check out our review of their Racing Board Lauhi Kai Model for more blogs and reviews
Eric P.
Tu valoración: 5 Dana Point, CA
I bought a board from SUPATX out of their San Juan Capistrano showroom a month ago. Great experience with these guys, especially Reid the retail manager. Took a bunch of time with me in the showroom to answer my questions and gave me a GREAT deal! I appreciated that I was able to demo 2 different boards to figure out which one I liked best before buying as well. Very cool, laid back vibe at this shop and plenty of inventory to choose from makes it a great place to find your board.
Ashlie B.
Tu valoración: 5 Long Beach, CA
LOVE my board! the guys were super helpful! Great deals and an all around great board! Couldn’t be happier with my choice here
Krista J.
Tu valoración: 5 CAPO BEACH, CA
I Love SUP! I love my new board and I love SUPATX San Juan Capistrano. Wanting to purchase a board from a local company I visited the showroom in San Juan Capistrano and received great information and service from the gentleman at the store — I wanted the purple board so we ordered it through Costco. Today my board was delivered to my house by Reid. Reid was so helpful and nice. He set the board up for me and reviewed all of the equipment. A great experience. I will definitely buy my future boards from SUP. Go get one and come paddle with me :)
Tracey G.
Tu valoración: 5 Oceanside, CA
My husband and I stayed in Laguna for our anniversary. After a quick online search we saw that SUPATX had a demo not far away at the Dana Point Yacht Club. I fell in love with paddle boarding after trying it in Kauai, and my husband wanted to buy one for me for our anniversary. However, I had no idea what size I wanted so being able to demo different boards was perfect! Reid was awesome! Super friendly, and extremely knowledgeable about the boards. He explained the different sizes and how each board would perform differently in different conditions. I was able to try the 12 ft, the 10 ft, then finally the 11ft. Being able to try all the different sizes was invaluable when it came to choosing a board as every board had a different feel. We loved the boards so much that we visited Reid at the showroom and purchased a board the next day! If you are like me and want a SUP but not exactly sure what size/type of board you want, go see Reid! Not only did we have a great morning SUP’ing on the marina, but we walked away educated and inspired to conquer a new water sport!
Just J.
Tu valoración: 5 Long Beach, CA
Reid made good on a silent auction item I purchased at a fundraiser. He was willing to meet me ½ way at Newport Beach. Even though he had a very challenging morning(his van was towed) he made it happen and met us only a few minutes late. His instructions to the beginners(#6) were great and five(5) of us were standing within minutes of launching. Can’t wait to do it again and hope we can make it work with SUPATX and Reid again.
Deb G.
Tu valoración: 5 Torrance, Los Angeles, CA
First time stand up paddling. Thanks to Reid for meeting our group of first timers in Newport Beach for a great morning of stand up paddling. Weather was not ideal but we were able to quickly change location & save the outing. Everyone did great, so much fun can’t wait to go again!
Jeff T.
Tu valoración: 5 Huntington Beach, CA
I can’t say enough about these guys — first of all I am very happy with the board I bought from their show room — I got one of their 11′ scratch and dents that had just a slight discoloration in the fiberglass — I have been using it for about 8 months now and just absolutely love it — at any given time they have a lot of boards to choose from in their Capistrano location recently I noticed the blade on my paddle was separating so I called them to find out if it was under warranty not really knowing what the warranty was on the paddle or the board — they replaced the paddle with no questions asked — great people, great product and they are easy to do business with