A-1 Self Storage

We had a unit here for the last year and the staff has always been very helpful. Kathleen (the manager) is very personable and friendly. The units are very clean and the security of the location is thorough. I only give it 4stars due to the fact that the rent did raise, but it seems like they are just figuring out their market as they are a fairly new facility in a high volume area. Overall i would recommend location for the price.

Very annoyed with A1 Storage! I have been with them for about 10 months now and rent has increased 2 times already. The first increase was only $ 10 so I wasn’t that upset about it but the second increase is $ 40 and that is just ridiculous! You would think they would want to keep their customers but clearly they are banking on people not wanting to bother with moving their things out and just paying whatever they’re told. I moved out immediately!
The storage facility itself is very nice, well lit, and clean. But if rent increases are going to happen 3 times a year, no thank you! I’ll take my business elsewhere.

I am very disappointed with A-​1. I have only been a customer of theirs for about 6 months and since starting they have had rent increases twice. The price increments have been substantial each time; I am now paying nearly double as to what I started with. The facilities are very secure, clean, and the staff very helpful, but be prepared if you are going to store your things here because most likely your bill will be unfortunately increased as well. Time to buy my own permanent storage shed for the money I am paying.

Construction at our home for a few months so we had to put a few rooms in storage. Staff was very helpful in picking out a perfect size unit for what we need. Also, they were cheaper then 4 other places we called in the local area. Thanks again to the A1 Storage staff you were very helpful

This storage facility is awesome! Kathleen and Billy were so professional, helpful and accommodating when we moved in. They let us borrow the truck for free! Billy even helped me when I hurt my foot moving in. The facility is brand new… clean, secure, cool and even pipes in music. The hours allow you to come by on weekdays without having to take the day off to do it and it is conveniently right off the 5 FWY. I highly recommend this storage to everyone!
Nelda — Laguna Niguel

Kathleen, Billy and the whole staff are amazing! The place is clean and safe and the staff are so accommodating from the use of the moving truck to the use of their dollies. They all go out of their way to help and make sure the transition of moving goes smoothly. I would highly recommend this storage to everyone.
Lisa-​Dana Point

This is a great, brand new facility. Everything is extra clean, no bad smells and the staff is extremely friendly and easy going. I’d highly recommend this place to anyone.

Fantastic facility. Immaculate and newer construction makes this location a winner. I was given an excellent introduction when inquiring about storage. Easily accessible units, near major freeway. This really helps transporting items to and from storage locker. Kathleen and Billy (staff) are A-​1 employees who gives personable and kind treatment to myself and other customers I’ve seen waiting as well.

A great first experience! This was my first time using any public storage place and I’m glad it was a positive one. We have been traveling all summer and were about to head overseas. We haven’t been home in over two months and needed to store all the extra items we accumulated during our travels. We noticed this A-​1 while visiting San Juan Capistrano. It looked nice and clean. As soon as I walked in I was greeted by Billy. He was very pleasant to work with. We were leaving the US the next day and needed to find a place quick. Billy made the rental process quick and painless. I was able to prepay for the months we’d be gone. Once we returned it was a holiday in the US and the store wasn’t open. We were able to get our belongings anyway. I later called the store to let them know I vacated and via email I was able to fill out and return their vacate forms. I don’t know what we’d do if they required me to be there in person. We had already left to continue our travels. I’m happy they worked with me and made it a painless process. I will definitely use them again in the future if I find myself needing temporary storage.

Best storage facility and staff in the area. I’ve actually had storage units at 3 neighboring facilities off and on over the past 10 years. Finally A1 storage came along. Clean, fresh and modern. I’m not sure what I’m more impressed with the facility or the staff. Billy and Kathleen are really terrific! Great to talk to and made my move in very smooth.
I was able to use their FREE moving truck to vacate my previous storage facility… Public Storage. They were indifferent and flat out rude on a regular basis. It made me very happy to pull up to the Public Storage in the A1 Storage Truck and tell them I was leaving. The look on the managers face was priceless. When I told her that I might move because they had poor customer service. She laughed smugly and said «you’ll never leave us». What was I to expect.. After all is just a storage facility. After meeting Kathleen and a Billy. it was a night & day difference! I moved in the next day.
Note.. Upon my first trip unloading the truck. We were greeted by Billy holding 2 very much appreciated ice cold bottles of water. I really knew then that I had made the right choice.

Easiest move in ever! Great prices, staff was excellent! Thanks Billy and Kathleen!