Vision Care Clinic of Santa Clara Valley

I have seen Dr. Rice since I moved here in 1995 based on a recommendation from my optometrist in NYS. She has seen me through a huge vision transition, slightly related to age & being pregnant and guided me through my desire to have LASEK (not LASIK) with a well renowned eye surgeon. BTW, once the LASEK procedure is done, she is the one who takes care of you and does the check-​ups, not the surgeon.
She has seen both my husband & child, so the whole family is happy. BTW, her staff did an amazing fix to my child’s horribly twisted glasses (I will not go into details) so I didn’t have to buy new frames (this was the most severe repair I have ever seen). It took over 20 minutes, but we are relieved that they could be fixed.
Dr. Rice has lots of frames to choose from too and can order ones that may not be displayed for you to try, without charge. She also has expedited service, in case your child breaks a pair too (always keep one old prescription glasses at home & donate the rest at the office to the Lion’s Club).
Even though her location is inconvenient to our current address, I continue to see her.

Dr Rice is very knowledgeable in her field. My son went to her for vision therapy and we saw results within 6 weeks of starting therapy. She communicates well with kids and has a way of customizing the therapy so it relates to the child’s interest, my son always loved to go, he liked it more than school!

My wife and I were told by surgeons that she needed a corneal transplant. Our initial reactions were that of surprise coupled with difficulty in understanding completely what the surgeons were telling us about the surgical procedures and the recovery period.
We needed a second opinion from a knowledgeable optometrist. so we called Dr. Rice regarding this issue. She took some time out of her schedule to spend time with us explaining the processes and concepts of the surgeries. She explained the procedures in terms that we could clearly understand and make an intelligent decision. We appreciated her not alarming us and clearly explained the pros and cons involved. This put our minds greatly at ease. As far as we are concerned, she is a very competent and personable doctor and one that we would have no problems using.

Dr. Rice is patient, knowledgeable and extremely helpful. I am never rushed to make a decision. I appreciate her skillful eye in picking out frames that best suit my face. I can’t say enough good things about Dr. Rice.

Dr. Rice is a caring, dedicated vision care professional with particular skill in helping children and adults to improve their vision. We worked well together to overcome my neuro-​visual difficulties after significant injuries. Dr. Rice’s steadfast encouragement, good humor and vision training were key factors in my rehabilitation. I continue to use the many skills and exercises Dr. Rice taught me to optimize my ability to process visual information. Dr. Rice is a leader in her field and keeps up with new developments. i greatly respect her knowledge and how she works with other interdisciplinary medical team members in support of her patient’s best outcomes. I highly recommend Dr. Rice to individuals and parents who care about having the best vision possible for themselves and for their children.

I have been a patient of Dr. Rice’s for many years and have always found her to be an excellent diagnostician. She is extremely knowledgeable and professional. Her office operates smoothly and efficiently. I actually look forward to my visits to her office.
Barbara S.

I’ve been going to Vision Care Clinic ever since Middle School and I am currently in my 20’s. I had to change my vision clinic to Lenscrafters for a year because my insurance plan was not accepted at Vision Care Clinic. I was really bummed out. I found out a year last that our company changed vision plans. I called Dr. Rice’s office right away so I could start going to them. I was excited to find out that my insurance would be accepted there. My first eye exam visit went really well and it was really good to see Dr. Rice again. After my exam I sat down to be fitted for my glasses and talk about getting contacts. Here’s where it starts to go downhill… At first the assistant said my contacts would be completely covered. I wouldnt have to pay a dime. My next visit was my contact fitting. Dr. rice accessed how everything was fitting and I told her I enjoyed my new contacts as well as the updated prescription. Since I liked my contacts I was going to order a years supply. When it was time to check out I then owed $ 21 for my fitting and materials. Remember when they told me that everything would be «completely» covered, well apparently that wasn’t the case. So I ordered my contacts and wrote my check. That’s mistake 2 for them. I then get a call when my contacts in. A full years supply that was first completely covered then cost me $ 21. Now they told me that they made a mistake again (3^rd one) and that I owed an additional $ 61. I found that to be ridiculous. Their excuses were terrible. One of them was because they were training. However the person who was training was making the mistakes. Maybe she needed to have a refesher course on her job. I then called last Friday during their business hours only to leave a message asking if I can pick up my contacts on Saturday since they are open. Never got a call back. I then go on my lunch break to pick up my contacts and they told me that I owed the $ 61. I was not happy and told them I wouldn’t pay it and that I would have to have Dr. Rice call me to let me know if they could waive that mistake. Not mine… Theirs. Dr. Rice then called me only to tell me that I had to pay it. She barely let me speak on the phone or let me explain my side. When she did let me explain it was in one ear and out the other. She said «well I don’t work for free… Do you work for free?» I’m sorry but I thought that was rude. At my company if we make a mistake even if I had nothing to do with it and it was my department. We eat the cost to make the customer happy. Dr. Rice just didn’t want to let it go. She said my example didn’t make sense. HELLO! it’s the exact same problem in 2 different fields. After our back and forth, I obviously wasn’t going to win against a stubborn person. Her goodbye on the phone was her not wanting to hear me anymore and saying «I have a patient… I’ve got to go» *click*. So I now take it as she’s going to ruin this patient/​Dr. Friendship over $ 61 instead of making the customer happy. If they would have been upfront about the price from the get go then I wouldn’t have a problem. It’s sad to see how much their customer service has fallen. It’s ok, I can take my business elsewhere. They obviously don’t want to keep clients. So if you want to stop in for a one time visit I suggest you stop in here because you won’t be going back if you recieved the same service I did.

Get your eyes checked here. The staff is friendly and attentive.
Dr. Barr is charismatic, knowledgeable, and always friendly. My check up always goes by quick because he has fun facts. I learn something new each time I go.
They offer eye exams, vision therapy, and you can get your glasses here. The staff will help pick out the right frame for you and make sure it works with you.
Call to make an appointment

So whad’ya do when you got a bad case of astigmatism in your right eye and an even worse case in your left eye?
Wear glasses for the rest of your life?
Try expensive laser surgery which may or may not work, then go back five more times to try and correct it?
Or how about actually finding an optometrist who will actually take the time to find the right set of lenses for your oh-​so-​unique set of peepers?
That’s the route I took with Dr. Vivian Rice «the Vision Diva» as she’s known, and that’s why I continue to see her after 9 years, even though I now live in Oakland.
Save for the occasional small amount of rotation in the lenses, I can consistently get ²⁰⁄₂₀ vision (sometimes ²⁰⁄₁₆).
And the lenses I get from her fit well, don’t cause discomfort, and last a long, long time.
Aside from that, Dr. Rice is very knowledgeable about her craft, personable, and has flexible office hours (can make appoints even up to 7:00 PM on some days!)
Go, Vision Diva, go!