VIP PetCare Wellness Center

My complaint is about VIP, the company in general — the employees at blossom hill are great. Over the years VIP has done regular worm (fecal) tests for my dog and they’ve always come back negative. So, I didn’t worry! The company claims they study the scat under a microscope and can determine the presence of many different types of worms, and that it should be done annually for your dog’s continued health. I had the normal annual test done in February of 2016, which came back negative, and then in May of 2016 I saw tape worms. I told VIP and they suggested I have another test done for the sake of completeness because dogs get tape worms from ingesting fleas. I bought the kit and provided a sample that had 2 live tape worms in it.
THE TEST CAME BACK NEGATIVE!
I called their 800 number (800−427−7973) and asked what gives — they were given a sample with visible worm activity and they said it was clean! I got some BS story about, Oh, tape worms have to be shedding at the time, otherwise they’re very hard to detect, services were rendered, no refund due. I asked for the supervisor. The same girl came back and said, ok as a one-​time courtesy we’ll send you a voucher for the cost of the test, but in the future if you see worms, just go get the shot. I said, in the future, don’t represent your test as definitively detecting all types of worms when there are known false negatives. The girl got nasty and hung up on me. As far as I’m concerned, this calls into question ALL of VIP’s lab work. Caveat emptor!

This is the best place for your pet. Always worth the wait and unbelievably friendly and affordable. I only come her for my 3yr old yorkie poodles needs. I’m not even risking it anywhere else, and the store has unbeatable customer service and return policies. Solid gold. Come and see for yourself.

I love, love, LOVE Dr. Ly-​Luke. I’ve had dogs all my life and have tried multiple vets ranging from $ to $$$ and no one scratches the surface of this petite angel lady in a white coat. She reeealllly takes her time with each pet and even gives them forehead kisses, so anticipate to be here a while (your pet is worth the wait). I have three dogs, two of them easy… the other is Marlyn Monroe reincarnated and is SO high-​maintenance and is at the VIP clinic all the darn time. Fortunately, Dr. Ly-​Luke is the bomb and I don’t mind coming in because I know my furry family and I are getting the best vet care around.

I used VIPpetcare vaccine clinic at a nearby SJ pet shop, An-​Jan, and had a great experience! They the vet staff members were efficient, friendly, professional and kind to my doggy. Their rates are much cheaper than at a regular vet clinic. They also sold me a 12-​month supply of Trifexis for my dog for over $ 100 less than at a vet office. (My dog’s regular vet is awesome but, unfortunately, I cannot afford his, rates any more!)
The VIPpetcare vaccine package is comprehensive and includes a fecal test of many fecal bugs. I found it includes more vaccines than the vaccine packages offered at the Petco vaccine clinics.
VIPpetcare is also technologically up-​to date. The vet tech entered my doggy’s info on their system, scanned his chip, and transmitted the info to the vet. So the vet was ready to give my dog vaccines when it was our turn. The vet answered my questions well. I was in and out in about 10 – 15 minutes.
They emailed me the results of my dogs fecal test two days later. I expect to get the results of my dog’s blood test for heartworm test this, week.
I highly recommend the VIPpetcare vaccine clinics.

The staff here are all awesome and the prices are amazing. I brought my 11 week puppy here for a puppy package and first round of vaccinations. The price was $ 130! It blew my mind because I was expecting to pay $ 250+. Keep up the great work!

This review is way over due, I brought both my pets on separate occasions to this location in April and let me tell you, this is the best place to get your pets vaccinated and or a checkup. They not only greated me with a huge smile, happy and excited to help me they also where happy to see my pets (cat & dod) My pets are like my babies so this meant so much to me. The woman vet is such a sweetheart with every single pet. You could tell she really loves and enjoys her job everyday and I couldn’t be happier that I found this place! Everyone should come here! the whole staff along with the doctor where amazing! Thank you!!! One happy customer

Located in a Petfood Express:
Dr. Ly-​Luke and her FOUR trained Tech’s are excellent, with great customer service and great care for each dog. I have four, and taking them here gives me great confidence that everyone knows what they are about.
This is a Wellness Center, so not a full Vet Clinic. this is great for a nail trim, an annual exam or a general test. Because VIP is operating in the 21^st Century, they actually send you your results for tests in email (easy storage.)
Their costs are competitive on vaccines, but you can shave a few dollars off if you go to a sponsored event– however, VIP will frequently match prices, so ask the staff. Their Medicine prices are about average, but you can get matching there, or just get your prescription filled at Costco (depends on how much you value your time. I have four dogs, so I try to save.)
The Wellness Center is open from 3pm to 7:30pm Monday through Thursday. It’s a walk in, fill out and wait. Sometimes it is fast, sometimes it is slow, based on the volume. Bring your smart phone, play a game, pet your dog. Plenty of places to sit, or walk about the Petfood Express.
The main thing you will get is that everyone is COMPETENT. They know their job, keep paperwork to a minimum (I would like them to switch over completely to electronic forms), and they treat your pets very well.

You can get all your pet vacs, flea meds, microchips here. This used to be the cheapest place to get your pet shots, however I have noticed recently that they have raised the prices somewhat for the vaccinations. I know market prices change, and It’s still affordable, but I shopped around and I noticed that some of the local vet clinics in town are getting competitive and knocked down their exorbitant vaccination prices. Take note VIP PetCare. That’s why I knock out a star.
I actually come here for the customer service. The staff here is awesome. They are knowledgeable and very passionate about helping animals. All my experiences with Dr. Ly Luke and Carlo have been stellar and I was able to get alot of practical, no nonsense advice about basic pet nutrition and care. This is a «lowcost clinic» but I find the care they provide here is high quality relative to the price.
They also do minor health exams/​check ups for your dog/​cat. For minor stuff, like skin allergies this is the place to go. I was able to get some steroids for my Yorkie’s skin allergy (turns out he was allergic to flea bites) However it is not a full service vet clinic. If your dog or cat needs medication or care for something serious, please go to one.

I’ve been coming to VIP Pet care for my dog’s vaccinations but it was my first time at this location. I love how they have a wellness center and an actual station in the back. It was a Monday and this was the only location nearby open. We got registered fairly quickly and was being helped by Holland (?). She was very friendly and informative. By the time we got called for my dog’s vaccines, the vet (didn’t catch her name; petite asian) gave my pet a mini-​exam and was so cheerful and gentle with my dog Jordan. He usually starts shaking all crazy but he was actually still. I was just amazed at the great team and customer service this location provides. Will come back from now on to this location.

Came here again last week on a Thursday to get my one of my pups (Yuki) her shots for the year (Bordetella, Lepto, Fecal and Rabies). The total package cost me about $ 90.00, which is so much cheaper than other places. I only had to wait about 10 to 15 minutes, which is pretty good compared to the other locations that I have been to. I literally had to wait for hours with no where to sit. At least here, they have benches for you and your pets!
Basically, I had another great experience with VIP Petcare. Although this time around, my pup wasn’t examined by the actual Dr. Ly-​Luke, their veterinarian, so no medical advice was given. However, the team still did a great job. I really felt as though my dog were in good hands. Three of the staff members were around her, making sure she was okay plus they were very gentle with her. She didn’t feel a thing!
Overall, I am still impressed with VIP Petcare and I DEFINITELY RECOMMEND THIS PLACE if you need a place to get your pets vaccinated!

I’ve gone to VIP Petcare for my dog’s microchip, vaccinations, heartworm meds, etc since she was a puppy because their prices beat our vet’s office. I usually go to their pop-​up clinics at local An-​Jan and PetFood Express locations on the weekends when it’s convenient for me.
This was the first time I visited the semi-​permanent Wellness Center inside PetFood Express (built into the store, but only available limited hours on limited days of the week). I had to go to this location bc it was the only one that offers nail trims ($ 20) and I didn’t have time to go all the way to our regular groomer.
Let me tell you, I am blown away by the extremely friendly and customer-​oriented staff members here! Before we even walked up to the counter, someone approached us first to greet us and get us started. Then there was a nice waiting area with benches to sit on while we wait our turn. This is a polar opposite to what you experience at the pop-​up clinics.
My corgi’s nails have grown out pretty badly because the groomers over time have gone from barely clipping them, to skipping the clipping altogether and just barely filing them down with a dremmel. They all say it’s because my dog «is fussy» about having them clipped. I get it. But you can’t really expect dogs to love baths, haircuts, and nail trims. The staff at VIP Petcare Wellness Center understood that nail trimmings are stressful for her, but they did it fairly quickly while trying to keep her comfortable with a fan. They were able to do a way better job at clipping her nails than any of our previous groomers! It was cut short and filed with care. They were also very careful about how they handled her bc I mentioned she has hip dysplasia. Much appreciated, guys! I will definitely be taking my dog to this location exclusively for future nail trims and our yearly vaccinations.

What a wonderful low cost pet clinic. I do dog rescue and took one of my Boston’s here and I was so impressed with Dr. Ly-​Luke and her staff. I now have another Boston that I will be bringing in Monday. Unfortunately they are not a full service clinic, they do blood work, vaccines and wellness checks. Dr. Ly-​Luke is very thorough.
Unfortunately my pet’s veterinarian clinic and most in Silicon Valley will not discount for rescues. Some provide a free or discounted initial wellness check, but will do no more. This is why VIP and other discount animal clinics are so important for the
wellness of our pets.
Thank you for the service VIP provides.

I love love LOVE vip pet care! My dog used to have banfield. Vip pet care’s prices are nothing compared to banfield’s wellness plans and so called «discounted» services. Expensive does not mean better care. I have a small Pom; fluffy, energetic, amd tiny veins. I really appreciate Dr. Ly-Luke’s compassion towards my dog. I can tell she is passionate about her career. She has the ability, not all health care providers have, to assess the situation and try a different way to get the same results. We will definitely be coming back! Especially requesting Dr. Ly-​Luke!

This place is awsome! I just got my two German Shepards, Zoey and Sierra, vaccinated here and plan to come back when they need to be updated. Their vacination packages are affordable and even cheaper on the weekends. Dr. Ly-​Luke made me feel at home here even though Zoey got a little aggressive at times during her shots. She gave me some really good advice and answered all the questions I had about my dogs. I could tell she really enjoys her career and truly cares for every animal that walks into her clinic. The vet techs have the same compassion and never hesitated jumping into help either. Another plus is there is no appointment required for most services. Thanks to all of you! We will see you soon!

I have taken Journey (my baby girl) here for all of her vaccines. My baby girl is very shy and gets very nervous when around big dogs and the staff was very understanding and compassionate. They are always extremely pleasant and helpful. I would recommend taking your pets here from very affordable and quick vaccines. The customer service is top of the line!

The staff @ the VIP PetCare are very friendly and helpful.
Even though my dog was only getting his regular vaccination shots, the staff there still performed some basic wellness check up. My dog is usually shy and afraid of strangers, but with staff comforting words and gestures. My dog was alright, even let one of the staff hold on to him getting shots. I was surprised.
Highly recommend for dog owners!
Better go there early, line could be long pretty quick, even on weekdays!

Great experience for me & my sweetie! Thanks to the team for VIP and PFE– and the cute baby pittie didn’t hurt the mood either!

Took two abandoned kitties in for basic exams and tape worm medication this week. The vet and the vet techs were very professional and did a great job. This was at the PFE on Blossom Hill in San Jose.
The prices were very reasonable.
I would definitely go again if I am ever in the San Jose area.