Valero of Saratoga

I’m giving 2 stars because the gas is cheaper than the station across the street.
But I’m not happy.
I got off work at 3am (I work in the service industry) and had to get gas. I didn’t do it before work and the empty light was on. Driving by, I saw that gas was advertised as $ 2.99, awesome, but at the pump it was $ 3.05. I didn’t have time to go searching for another station and though it was bullspit, $ 3.05 is still cheaper than across the street.

Excellent gas station, well connected, cheap prices, and just next to Paris Baguette and that strip mall filled with Japanese market and stores. I did not know they offer mechanic services as well (for what I am reading in other reviews). I will try them if needed, so far with the gas, so good.

It’s so hard to find a good mechanic that wont charge you a ridiculous amount especially being a girl. I use to bring my car here a couple years back when Troy was here. So, when I arrived and they told me Troy was no longer there I was a bit ify on wether or not I still wanted to proceed in bringing my car in to be repaired. But, off the back Prince was very polite and insisted that they would be able to repair my car for me in a timely manner. I have trust issues with mechanics because they ended up doing me dirty. But, I had a good vibe from Prince so decided to go forth and have my car repaired. I took my car in on a saturday, I needed to replace my fuel pump so they wouldn’t be able to get the part until Monday evening and ready by Tuesday. Monday afternoon I received a call that my car was ready to be picked up. Overall, I am very satisfied with the fast service that was done but most importantly their customer service. I highly recommend going to Prince, both him and his father are honest and polite people.

I have been thoroughly impressed by this crew. They have went out of their way to make sure I have amazing service in a timely manner. I honestly can’t recommend this place enough. Shah has taken great care of me so far, and I plan to send friends/​family his way.

Sean is the manager of the best mechanics I’ve ever worked with. They’ve fixed all three of my cars at reasonable prices. They do great work in short amount of time and offer advice along the way.

it edit of my original review, my car had leaks due to wear and tear of the seals around the engine, not the transmission — my error!!! (just noticed I wrote that incorrectly!)

Please never ever go to this mechanic called Troy. He is not honest. Once your work is done then he will never respond to any of your query even though whatever issues he fixed are still broken. He tries to milk money from the customer as he did this with me.
He will portray himself in such a way as if he is the god of mechanics but believe me he is not. After he finished working on my car, the same issue still existed but he never picked up the call once he realized that I am calling him so he avoids the customers once the work is done and he does not care whether the same issue still exists.
He gives wrong suggestion/​explanation about the issue of the car. He will convince you that your car has lots of problem and that he will take care of all of them and in return, you agree to pay huge money.
Another problem with Troy is that he owns the shop so you can not complain about his behavior to anyone. so basically you are left dangling after paying so much money. I had very hard time with him and sincerely request anyone not to go to this mechanic.

Troy is one of the mechanics that works here and is seriously the most honest car mechanic I have even met. He makes sure that you know all the options that you can do for your car and what is the cheapest way to fix it.
I heard about him through a friend where his family has been going to Troy for all their car problems for the past 15 or so years. About two years ago I have been having really major car problems, as in my car would die in the middle of the road, problems. Yeah, it was getting serious. The previous mechanic I went to did a shitty job because the problem was not fixed and he charged me $ 300 and basically lied to me! That A-​hole!!!
However, when I presented the problem to Troy, he assured me that he would look into it and only charge me for a set amount, however he admitted he needed time to figure it out. So I left my car with him for a month and he still charged me the previous amount that he offered. Guess what? The car was fixed! It’s been two years now and my car haven’t died once.
I have been going to Troy for oil changes, smog checks, small repairs, etc since then. I guess I am a happy customer =)

I like this place they always find a way to get my vehicle in. I can get a reasonable price for the work. I have had oil changes, smog, and wheel bearings done here. They work quickly and have a good attitude.

Ok, now you may be thinking its just a gas station… how can it go wrong?
Forgetting to stock paper towels for the window washing squeegee! That’s how!
I mean come on… Its not like im actually expecting soap in the window washing bucket… but please have a paper towel or two… been here 3 times… no paper.
Why does the world hate me?

I went to this valero station today to get a diagnostic test on a used car I was interested in buying. Knowing nothing about cars and being very leery about mechanics as a young woman, I was nervous. But Troy was really amazing. Not only did he do a thorough examination of the car, he explained to me in detail all of the problems and answered all of my questions without making me feel like an idiot. He gave me tips on how to negotiate the price of the car with the information he gave me and he also told me which problems were essential to fix and which could be ignored. It was very refreshing to have a mechanic be so honest and helpful and I appreciate it so much. I will definetly be using this station again and I would reccomend it to anyone.

This guy Troy works magic. He can tweak front suspensions so your car tracks and corners perfect. He’s got the magic touch… reccomended without reservations.

When I went in to this Valero I was just planning on getting my car smogged and getting the heck out of there, but it turned out to be a start of a new relationship with a man named Troy. Troy is the owner of the place and is also the mechanic, but really is just one of the kindest, honest people I have ever met. I got there at 3:00 and he came right out and talked with me and parked my car right in the garage. He said that it would take a little bit to hook up to the dmv, but that he would get me out of there in 20 mins. After about 15 minutes he came out with the saddest face and told me my car had failed. I was shocked! I was planning to go on a trip the next day and I still hadn’t registered my car. He could tell I was having a fit when he offered to do some quotes for me. I waited as he did that thinking how screwed I was. He was trying to cheer me up and asked if I had any plans for the weekend and I told him I was going to Tahoe. When I told him that he said well let me make sure you have oil and air in your tires. I thought to myself what a nice guy he is to do that. Five minutes later he called me over and sat me down. He then told me that I had no Oil, brake fluid or transmission fluid and that was why I hadn’t passed smog. He filled everything up and checked everything for me and only charged me for the cost of the fluids ($ 10). He also gave me a free re-​test and I passed! Troy could have completely taken me and I never would have known but instead decided to an awesome person! I am so grateful to him and I will be recommending him to everyone I know!

Troy is a great mechaniac and gives reasonable prices. I would recommend this place to anyone who is looking for a good automotive place