Unleashed by Petco

I ran in here to buy my dog new food as I had just found out that Blue Buffalo had lied about things that they put in their food. :(So, I researched for a new brand and found Merrick. I decided to go discuss this particular food with an employee. I found Samantha. She was wonderful. She highly recommended the brand and also recommended a few others to try if my dog didn’t agree with the food. She answered all my questions while ringing my items up and did it all while being very friendly. I really appreciate people like her! I work with the general public, so when I find a kind human being. i thoroughly enjoy the interaction. Thank you Samantha for the great customer service.

I find a great spot! its a little tucked away but a good find. This place is related to petco and I find it like the WHOLEFOODS for dogs. they have all the high end stuff. Its a little pricey but well worth it AND its not in a crowded strip mall like many Petcos.

Staff is always eager to help and extremely friendly. They helped me find the perfect thing to help my dog stay calm during the Fourth of July.

Every member of the staff has been really sweet and helpful with every visit. One of the ladies even went out of her way to let me bring home an ice cream sample for my baby! I forget her name, but she is absolutely an awesome lady (older tall white w/​glasses). She is literally the best and funny! I feel very welcome here.

Besides the dead eyed customer behind me in line who was staring me down (for no apparent reason), my experience here was otherwise really good. The sales associate who helped me was awesome with answering the thousand and one questions I threw at her.
The only bummer was I couldn’t find my dogs pet food here, apparently due to the smaller distribution of the company.

This place is great and convenient I like some of the staff the older staff seems quite rude but eh not that big of a deal I’m here for my dog and only my dog. They have puppy play time so if you have a puppy 6 months and under they get to play with other puppies of all sizes spread the word! What else… Hmmm… It’s FREE! Every Saturday at 11:30 — 12:30pm make sure you bring your puppies recent shot records (doesn’t need all the shots just to make sure you’re up to date with your puppies shots)

I loooove going to this store as opposed to the regular Petco locations. The Unleashed locations are more of a boutique selection. It’s definitely smaller than the Petco stores but they still have everything I need.
I really love this particular location because the employees are really great, they make you feel like a part of the family when you go. They remember me when I walk in and remember my pets and ask me how they’re doing. They show genuine care and concern and that’s something I wouldn’t get when I went to other pet stores.

I like the unleashed version of Petco much more than he original. This smaller and more holistic version of Petco is expensive but very nice. I went in late in the evening with my dog and boyfriend and we received great service. The employees pet our pit bull and asked questions about her. They allowed us to roam the store on our own but also asked if we needed help finding anything.
They have many cute items that I don’t see in other pet stores, for example they had a line of Star Wars costumes and collars which were adorable. They also have a wide array of clothes, specialized hiking and walking items, food and a treat bar for $ 4.95 a pound. The staff seemed very knowledgable and willing to help. I will most definitely return when I have other pet needs since it is right by house. They do not have grooming or veterinarian on site like many other pet stores do.
We left with some treats from the bar, a water bowl and a «rescue a homeless pet» magnet for my car. I will be back for the Star Wars collar that I fell in love with.

Although this is a small store, their service is great. Chris is passionate about pets and it shows. She helped me diagnose a chicken allergy my 13 year old Lab has and by changing to a non-​chicken food has made a huge difference. I really like this store and their employees.

Still a very high 5 stars!
I went in here on Monday after visiting 2 other pet store in town, and receiving almost no help. At me place It seemed like I was annoying them asking questions about dog food.
I didn’t get her name but the clerk, took a lot of time helping me with questions about switching over to adult dog food. Explained everything thoroughly and gave suggestions on treats. Along with questions I had about anxiety issues with one of our dogs.
All in all a great store. All the workers have been friendly and extremely helpful when questions have been asked.

Since our first visit until our most recent, the staff at this location are great. We bring our little Klee Kai in whenever we can and he’s always warmly welcomed.
If you haven’t stopped in to one of these stores by Petco, you need to.

This store doesn’t look like much from the outside, but it’s a real gem. It’s not big and they don’t have the largest selection, but they have knowledgeable caring staff — not like some other pet stores, with high school kids who couldn’t care less about animals or customers.
The products they carry are good quality and are nicely (and neatly) displayed. You don’t have to weed through all the crap to find high quality items.
The prices are average, but if you’re lucky, you can find some really good deals.
I can’t stress enough how great the customer service is.

Four out of Five barks! I’ve been exploring many pet stores lately since I bought/​adopted Zeus and stumbled upon Unleashed after going to Safeway.
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[Location]
Colorful, clean, and smaller boutique version of Petco.
[Differences from the larger counterpart]
What’s different about this store to the bigger ones? Well, here’s a list of things I notice from the store.
–Unique products and different brands you generally won’t find at the larger store like (treats, beds, accessories… I found my cave like do bed here)
–No live pets
–Smaller store means easier navigation.
–Pet Party! (Arrange a get together or birthday celebration for your Pet and their friends.)
–Pricier than other stores
–You can return things bought here at any other Petco stores.
Although you’ll find some interesting and unique products here, they do miss the essential things that are generally sold at larger stores like Petco and Petsmart.
[Staff]
They have a smaller staff but they’re just as friendly and knowledgeable as any other store. They also offer Pet Training here too!
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Overall, a great smaller version of Petco with unique products and friendly staff.

Still pricey but it’s down the street from our house. Plus, the reps there are always nice and they know how to treat their customers. I’ve always been greeted and helped by all. I’m a fan.

Very friendly staff!!! Everyone is always so helpful and welcoming my Shepherd to the store. There is always something new in the store for me to buy.
I would recommend this store to everyone!

I’m new to the neighborhood and recently stumbled upon this store after thinking I’d have to go over to the Oakridge Mall area to satisfy my kitty’s needs.
I guess Unleashed is supposed to be a scaled-​back version of Petco, but so far it has everything I need (cat food, litter, toys and accessories). It seems like they’ve just got a lot more stuff packed into a smaller space.
The staff here is pretty friendly too!

Super friendly, helpful employees. This is a cozy, boutique type of version of their larger Petco stores. They had some items that I couldn’t find elsewhere but they also lacked other items that sent me down the street to the larger Petco location. I think for basic food and litter needs for the cats, I might make this my regular stop but if I need something else, I’ll check the larger Petco stores first.

I love this store! All of the staff members are wonderful! They are very friendly and always willing to help you. They are very knowledgeable about their products and help you pick out the right product for your pet! I highly recommend this store to anyone!

I find a lot that sets this store apart from other pet stores.
The first time I stepped in I was greeted by awesome staff. They asked about my dog and what I was looking for, and I explained his allergies and issues. They immediately showed me at least five options available, that I have never seen in other stores. My dog is now much healthier due to these food options.
Also, every time I return, they remember who I am, and who my dog is. They are always knowledgeable, and always willing to answer questions. I love it here, and have made a point to switch to this store.

I’ve only visited this new store once, and this review is basically based on my only visit, which I was a bit disappointed by.
I believe in the importance of the first impression that can eventually turn the first time visitors into patrons. On that front, I wasn’t that impressed at all. It isn’t a bad store or anything. I just didn’t see anything that sets this store apart from the competitions in the area that would make me want to come back here for more. They have a variety of stuffs mainly for dogs and cats. But, those are the same stuffs that I can easily find at the stores where I always shop regularly. I also didn’t see any pricing advantages to shop here, either.
I think it is a good concept and attempt by a large store chain to bring some cozier atmosphere and a quicker shopping experience. But, I also know that a similar attempt by HomeDepot hasn’t really worked out for them, either. I will probably give this store another try in the future, but for the time being, there isn’t any particular reason to shop here instead of my regular stores where I am already quite happy with.