The Vitamin Shoppe

I ended up at this location since I was in the area. I asked for assistance and I was completely ignored. Neither of the associates I spoke with cared to help me. If you’re planning on purchasing any of their products, I suggest you do your own research.

You can find some decent value of you are knowledgeable and carefully combined through the shelves. Staff is knowledgeable and helpful. I would buy there again for sure.

I love this place. Too bad there isn’t a location in Santa Cruz; if you want a variety of products to supplement your fitness/​health needs, a big, bright and organized store, and knowledgeable staff then you will say goodbye to GNC.
Tried a sample of the protein pancakes from MetRX at the NorCal FitExpo 2014 and was so bummed when Active Nutrition didn’t carry it. I almost resorted to eBay when I called and delighted to learn that this place has ‘em.
It was on sale — same price I would have paid on eBay! The guy that helped me gave me ideas on how to incorporate other nutrients to this delicious product. He did not try to sell me anything. He believes in living fit and healthy, I can tell.
Saw tons of protein drinks, some I have never seen before. Then I turned and saw Quest Bars. I can eat that as a meal and/​or as a treat. I love this lifestyle that I have embarked.
I will be back this Thursday so I can get ready for my trip to Palm Springs on Saturday. Because vacation or not, staying fit and healthy is my priority. Those that do not live my life cannot and will never understand my vision and journey.
I choose this lifestyle. #lvft #livefit

the place is way too big. has a hollow non home feeling.
but the two gentlemen that helped me the other day were good.
I came in and half acted like I didn’t know what I wanted and they weren’t overly aggressive in trying to sell me on a specific brand.
they tried to figure out what worked for me and
they let their knowledge and personal experience take care of everything else.
I been to other shops where it feels like the people don’t genuinely want to help or aren’t genuinely BOUT THAT LIFE.

I have to say price wise, the Vitamin Shoppe beats GNC almost every time. They don’t have silly «first week of every month» kind of sales, they just have regular comparable prices to online stores. If you’re in a bind, Vitamin Shoppe is a great place for your supplements, protein, etc.
I do find this location to be a little bit odd, it’s a huge store but … so empty inside. The sales associates almost never leave the central cash register area so … you’re not entirely sure if they’re there to offer help or just to ring you up.
I guess one great thing is that they have a ton of parking. The negative is that if you try to exit the parking lot during rush hour OR weekends … good luck!

I give you two for being the only one in the area. Otherwise, your lack of service, knowledge and willingness to help customers with their lifestyle lacks a lot. Manager is not helpful either.
The lack of ownership to make the customers experience a priority is just stupid here. For example — if you know you have a repavement going on in your lot, make sure you prepare to direct customers. Not ridicule them or shift the blame on the vendor that your company hired. I think I’ve had enough of these clowns. Come here if N emergency or if necessary to get the BoGo deals. Otherwise skip and support your local shops elsewhere. Pfff

This company is run by ripoff artists! be very careful with them they behave like mafia. I am 68 years old and retired and they refuse to even address my problem with an online order. Their answer, «to bad it’s been delivered» no matter how many times I have written. Also I found a disgusting foreign object in some of their brand’s psyllium husks but they refused to change the product. A very very bad company to deal with!

Liz couldn’t answer any of my questions and all she kept saying was these are supplements not treatments… as a nutritionist blah blah blah. Every product I was interested in she’d say I don’t know if it’s going work. Try it and see if it does. Thanks for nothing Liz.
Hire someone who can qualify the customer, not someone who’s just looking for hours.

I usually buy vitamins and supplements online but when I’m caught empty handed with little patience to wait for shipping I come here.
They have their own parking lot so parking is never a challenge. The store is super spacious so you’re free to roam. Sales associates are knowledgeable and helpful. And if you don’t need their assistance, they don’t hover or bother you. They also have wide variety of products, brands, vitamins and etc.
When I do come to this location, from time to time, there’s a super helpful sales person here. Super tall guy. I don’t remember his name. But he always greets me warmly, offers first hand recommendations and helps me reach tubs of protein out of my reach — I’m only five foot and some change.
Always a pleasant experience here and I get everything I need.
Another plus, I met one of my idols at this location: Ava Cowan.

Found lots of great vitamin deals here. The customer service here was great, and they really took their time to answer my questions.

Clean, huge selection and the staff is super attentive and helpful. Not every Vitamin shoppe carries the same products but this one has it all.
You can find some really good hair products here that you wouldn’t find anywhere else. All ogranic and helps with hair growth!

Easy to find. Great selection.
I love this place!

GOT YOUR VITAMINS?
I DO! LOL! I love this place. Super friendly customer service, who really tries to help you find what you want and never pushed you to buy anything that you don’t need or want. The place is always clean and mostly stocked. Parking lot always have plenty of parking.
The minus one star is on knowledge. Sadly, sometimes when I ask them questions… they just don’t know, but they definitely take their time out to look it up and help you with the best of their abilities. Some employees know more than others.
They know the basic knowledge, but not too in depth. Vitamins, herbs, etc… it may have the same name, but different products work well for different body types and the dosage recommendations are really important. Many customers don’t know this and they should really be cautious when recommending these things.
Would really recommend this place.

I walked in and both employees were SUPER friendly. I love a place that has great customer service. Answered all the questions I had regarding protein powders. Their selection is amazing! Best of all, they have single serving protein powders. Why buy an entire jug and end up hating it?!
love this place.

NOT PUSHY
VERY HELPFUL STAFF
CLEAN
LARGE SELECTION
REASONABLY PRICED
Need to know anything else?
OH — Great hours!!!
Thanks Vitamin Shoppe!

From the outside looking in, this place seems to have it all. the selection of supplement’s and proteins is vast, the store is clean and the prices are reasonable. the staff, however, leaves a lot to be desired.
Product knowledge is key when it comes to supplements, and if your knowledge is lacking, then either educate yourself or find another job. Being a personal trainer i know what supplements to take and how they effect the body, i was hoping the staff at the store new as well. in a word NOPE!
Case in point. I was within earshot of a «salesman» as he was explaining to a young man, who was obviously eager to gain muscle, on what he should he take to gain size.
within the span of five minuets he had loaded this kid up with no less than $ 300 dollars worth of non essential crap. «NO Explode» which is a stimulant and vasodilator (makes your veins pop out) and with this kids body mass, i would guess 135 dripping wet, the recommended dose would keep him up for a week.
Add to that testosterone boosters, exotic and very expensive tinctures and the wrong type of protein, Casein (used at night before bed time to help the body recover and rebuild, not for gaining mass) and you have the recipe for one very disappointed and possibly sick individual.
I myself have asked questions about products only to have the employee read to me what it says on the side of the box. I know what the company says about it, you tell me how it works. you don’t know? then how the hell did you get this job!
And one other thing. practice what you preach! having someone who is out of shape tell me what to take to burn fat and gain muscle is a lot like going to a dentist who has rotted teeth.

quick tip: If you see the item cheaper on their site than in the store, they’ll price match it. Sign up for the club card, at the end of the year if you spend enough they’ll give you store credit.
cheap place for supplements, way better than overpriced GNC. Its the same cheap prices online, without having to pay for shipping and waiting a week.
employee’s are real helpful and know what their talking about.

I’m usually not a fan of chain supplement stores, but the VS on Stevens Creek isn’t bad.
Sales people here aren’t pushy like other stores *GNC*. I thought this was a nice gesture but it was nice of the employee to admit that he didn’t know and would ask another employee who did know, rather then give me false information and try to sell me a product.
More selection then GNC, and definitley better pricing. They do have some good buys when there is a sale going on, but for the most part. online and Good Life is cheaper.
The store itself is HUGE. in fact there is actually more free space then space that is actually used up. I think it’s a little odd, but at least everything isn’t cramped up.
Not bad!

I stopped in to pick up a few items after checking the website to make sure the items I wanted were sold by the Vitamin Shoppe. I should have called first, because what I sought was either out of stock or not carried at this store. They carry a large selection of vitaminny things (including a surprising variety of pet supplements), and it didn’t feel as much like a gym extension as some similar places can (like some musclebound gym rat is going to pounce from between the stacks and start flailing at me with a jumbo canister of protein powder in one meathook and a shake weight in the other. Am I being overimaginative again?).
Although I left empty handed, I’m handing out two stars because the staff was very helpful in searching for what I needed in-​store, then offering to order it online for delivery to the store. The third star is for managing to get away with that ‘Shoppe’ spelling — not every store can pull that off, and I admire their cheek.
I’m willing to give the Vitamin Shoppe another try — next time I’ll call first to make sure they have my stuff in stock.

I love the Vitamin Shoppe. They have everything you need from shakers, vitamins to protein powder. I love me some Whey and Casien! The venue is very clean, well-​lit and has a extremely friendly, and most importantly, educated staff. Whenever I need to restock my Optimum Nutrition, I make my way directly to the Vitamin Shoppe.
When you walk in, if you go to the right, all your needs for sports nutrition is located in that room. If you go to the left, there are all sorts of multi-​vitamins and essential supplements. If you need help or advice, feel free to ask one of the staff as they are all kind and always willing to help.
Why did I not give this place 5 stars? Well, the prices are little higher than purchasing online from the Vitamin Shoppe. Don’t ask me why because I haven’t been able to figure it out. Therefore, if you’re low on funds, then I would check out the Vitamin Shoppe website and purchase your products there.
If you are in need to get some protein powder or purchase some vitamins, I highly recommend checking out the Vitamin Shoppe. I’ve always had excellent experiences.