Stephanie B Loller, DDS

I have found a true Gem! I would travel back to Sacramento for my dental work, that’s how particular I can be. Not any more! Dr. Loller, Rose, Veronica and the rest of the staff I have encountered are amazing. They are caring, hospitable, attentive, it’s obvious to me they all truly love what they do!

Love love love Dr. Loller and her team. The best dental experience I’ve ever had. I recommend this office to everyone I know. Professional, stellar service and an exceptional customer experience.

I have been a patient for dental work from Dr. Loller for about 10 years. She does impeccable and painless work on the teeth.
This visit is my second time to get Botox from her. I was hesitant to switch from my dermatologist to my dentist for an aesthetic procedure, but Dr. Loller’s competence with dentistry made it easy to trust her with my facial wrinkles as well. The first treatment was a little over 5 months ago and I loved the results. I liked the affect better than my previous treatments with the dermatologist. This was my second treatment by Dr. Loller and it was painless, there was very little swelling after the injections, and I could go about my day without even noticing that I had been treated.
Botox takes a few days to a week for the results to completely take effect, but I’m confident that I’ll be pleased again.

This team of professionals rates the best possible score for their excellence in care for their patients. My partner found Dr. Loller’s office after an extensive search for a dentist, almost 8 years ago. I refused to commute from Santa Cruz «over the hill» to a dentist saying that there are plenty of really good dentists in the Santa Cruz area. 3 years and 3 dentists later, I finally agreed to make the drive to San Jose and give Dr Loller and her colleagues a try. My partner, Claire was right! This is an amazing oral care team that is top notch across the spectrum of service. From Veronica, on the front desk to Erin & Jamie, in Hygiene to Rose, assisting at 4 hands to Dr Loller, the head of the team: all are outstanding in their knowledge, caring and attention to detail (you gotta love a dental team that has a little OCD in their personality profiles). OK that was an overly long sentence, but I hope it gets the message across. I am a health care professional, and I am very very picky about who I go to for health care. I would send the people I love to this dentist without hesitation. Go and you will find that I am not exaggerating! You will love this crew that works together as clan.

Such a great experience as this was my first time with Dr. Loller and her fabulous crew! They made me feel extremely welcomed and were very professional. The office is adorable and has that «home-​like» feel to it. My teeth feel fresh and look great, thank you Dr. Loller, Rose, and Jenn for making my first experience a great one. Smile on!

I am so thankful that I found this place. what an awesome dentist this is… thank you so much for all your help. great customer sevice

Where do I start? I drove by and was interested in invisalign. Made an appointment and completed my forms online. The staff were so welcoming and the Doctor was phenomenal.
A true disbelief with how good of an experience I had. They are compassionate, understanding and it really shows how much they all care about what they do.
Very accommodating and I truly believe I have found my new dentist. Advanced dental technology, it’s just amazing. Thank you to Veronica, Rose and the rest of the ladies.
Looking forward to my next visit.

Taking my nervous 4 year old there was such a great experience. Rose is amazing! She helped my daughter to feel included, aware and participate in her first dental checkup! Rose was so good at explaining and showing her so many things and making it fun. I appreciate the excellent care of everyone and Dr. Loller’s practice. Thank you Dr. Loller and staff for a great place to have excellent dental care for my family!

Became a patient in 2012 and had thought I finally found a dentist office I could work with. Everything was going fine until Jan 2014 I was informed that certain changes had taken place regarding my insurance plan and that I had to pay upfront for services and my insurance would reimburse me. That wasn’t a problem as I did like this establishment and did not want to find another. The problem came about January of this year when I had realized I never got any reimbursements for services for ’14. After calling and explains the situation to them they said they would again forward the claim to my insurance. After a few weeks of not receiving anything from my insurance I again tell them that nothing has happened and was told they would get on it again. Two weeks later I receive only one reimbursement check. Inform Dr lollers office that I only received one check and that I was still waiting for the second one. That was June of this year. Today I was informed by them that it is to late for my insurance to accept the claim for my service for April of last year. And because I had a balance on my accout, that the balance would be waived for the trouble. That’s fine and all but why did this office never send in my claim for a whole year until I brought it up? And why would I want to continue going to this establishment when others will accept my insurance on the spot and not have to pay out of pocket then wait to be reimbursed. Dr loller is an excellent dentist along with the nurses and I give them 5 stars but the billing/​front desk get one star for the frustration.

Love the entire team here, they make everyone including our young children comfortable. They give you lots of information and have all of the latest treatments available. Everyone is very knowledgeable and friendly. I highly recommend this dental practice!

2 stars for what I consider lack of transparency.
Service-​wise, I was very pleased with the attention I received and the results obtained. I had regular clean up done, deep gum cleaning and a crown done for a chipped molar. Overall my experience was satisfactory.
That said, when I reviewed my bill with my insurance, it turned out that the clinic is not considered in-​network. Before making my initial appointment, I first called to inquire about insurance companies they work with and all that I was not informed of that. As it turned out, I ended up paying over $ 400 that my insurance didn’t cover for this office being out-​of-​net. I called them back to inquire about why I wasn’t informed about it beforehand, and the response I got was, and I quote, «we don’t tell people that».
So, if you are fine with paying more for a practice that is out-​of-​net, certainly this is a good option. I only wish they had been direct with me. It might well be matter of preference and ethics, but I didn’t consider that honest.

Great experience! I went for my first visit a few days ago. First when making the appointment they were friendly on the phone and gave me the option to fill out the usual paperwork on the website before my visit. Then upon getting there I was immediately greeted cordially and thoroughly discussed my dental history and concerns with the staff. This took away much anxiety since I have been in places where they plop you in a chair and only start asking questions once you can’t talk with all the gizmos in your mouth! That is NOT the case here, in fact the doctor followed up with more conversations encompassing other dental areas such as aligners and sleep devices.
I am going back soon and I will follow up here if anything more should be shared good or bad.
Overall, I think you will like the fact that while they have a very knowledgeable dentist in Dr. Loller, a full and enthusiastic staff, and all the state of the art equipment like Align Technology iTero scanners and more, but they do this in a setting that feels more like a home than a hospital.

Dr. Loller and her staff are amazing! I haven’t taken the best care of my dental health but Dr. Loller and her staff made me feel at ease. I originally came to Dr. Lollers office for a second opinion. The dentist that I had seen prior wanted to extract my tooth. Dr. Loller had a more conservative approach. This is a great place for anyone that has a high level of anxiety going to the dentist. You will surely be taken care of.

I went to Dr. Loller to obtain a second opinion. I was most interested in her expertise using Laser Dentistry. Her and her staff are absolutely wonderful and I particularly liked the fact she utilizes the latest in laser dentistry technology (my other dentist still uses DRILLS!) The experience was fantastic and I am so happy I found her! If you are looking for a new dentist or want a second opinion like I did — schedule an appointment with her office. I am so happy I did!

If you are looking for the best dentist, this is the place to go. The staff is so friendly. I have always felt at home. I had seen a previous doctor regarding braces, I was pleased with the office but did not agree with the philosophy of pulling healthy teeth due to over crowding. Dr. Loller explained that instead of extracting the tooth, we would expand my bite. I just got my braces off and I have the most beautiful smile. Thanks to Dr. Loller. She is amazing!

Just had five fillings done by Dr. Loller. (I needed them thanks to my orthodontist, but that’s another story.) I was able to get five fillings in an hour with no anesthesia, and the teeth look amazing! I am so happy with the results. I loved the water laser Dr. Loller uses… I felt virtually no discomfort and absolutely no pain. I love the way the fillings look. I’m so glad I switched to her practice!

Dr. Loller is amazing. After having another dentist leave me with a poorly aligned filling (and as a result, bite problems and tons of tooth pain), I called Dr. Loller on the advice of my coworkers (who all loved her). The woman who answered the phone was super helpful. I explained my situation– I had my new filling aligned twice with my old dentist, and it still hurt. My old dentist then said that I may need a root canal and it freaked me out because she didn’t really explain what a root canal was for me except with saying «removal of the tooth.» When I finally pressed my old dentist to explain, she was very nonchalant about the whole thing as if it was no big deal (because you know, money grows on trees and dental procedures are always just a joy).
Anyway, the receptionist said that an appointment had just been cancelled that day so I could come in that day and Dr. Loller will take a quick x-​ray and exam of my tooth. Dr. Loller did her thing and she shaved down the filling that was causing me trouble. She then went on to inform me that I didn’t need a root canal. Behold, months later, my tooth is fine and no longer hurting at all. I was just biting down on it at a horrible angle do to the shoddy job my old denist did. Dr. Loller saved me from an unnecessary root canal, and I can’t thank her enough. I decided to switch over to her right then and there.
Yes, there is a long line for Dr. Loller’s services but there is a reason for that — she’s damn good at what she does, and her staff are super helpful and friendly. It’s worth the wait. She can’t serve every new person knocking at her door with a tooth emergency (I think I just lucked out quite frankly), but as my coworkers and I would agree, she’s totally worth the wait if you’re just looking to find a new dentist and can wait for the next available appointment. The wait for the 2 hour initial appointment is long, but once you’re an official patient, everything else is quite easy and dare I even say, pleasant!
EDIT: Dr. Loller just saved my honeymoon. A piece of my tooth fell out the night before my 9:30am trip to SFO to go out of the country for 2 weeks. She stayed 1.5 hrs after closing to give me a temporary filling to save the day and my very special trip!!! I am SO GRATEFUL to Dr. Loller!!!

Just like all the other 5-​Star reviews here tell you — Awesome, awesome establishment. I found Dr. Loller’s office online and did my research, from my first phone call and visit, to my most recent cleaning. This office is bar-​none top notch in San Jose. From there excellent staff (from the receptionist to the hygienist), to Dr. Loller friendly and professional touch, you won’t be disappointed.

You couldn’t dream up a better dentist than Dr. Loller. Today, I put on my Big Girl Panties and finally went to the dentist. Thank you Unilocalers for helping me find Dr. Stephanie Loller – she and her team are amazing. The prices are fair and the staff is incredibly friendly. In four decades of going to the dentist, it was the best experience I have ever had. Who knew going to the dentist could be fun? How is everyone so happy here? Be honest… it’s the nitrous oxide, isn’t it? *smile*
There are many reasons why I dislike dentists in general: the sound the drills make, fear of painful shots, feeling judged for being a crappy flosser, fear of x-​ray radiation, and finally «the price.» It’s no wonder I only make a dentist appointment when I’m in pain.
I was so proud of myself for crossing this task off my list (going to the dentist), that I felt no shame reaching into the kiddie box of toys and taking a plastic tiara home with me. I’ve found my new dentist for life! Dr. Loller really is «as good as it gets.»
Bonus: You can fill out the patient forms on-​line. It’s easy and pain free.

Dr. Loller is awesome! Her office is comfortable and cozy. Her staff is outstanding! Whoever does her marketing is doing a fabulous job! Dr. Loller is very personable and I take a strong liking to that. I am in plans to attend dental school and she was so wonderful on explaining everything to me as well as giving me pointers. I have had the same dentist for years and years so I admit that before coming to her, I was a bit skeptical, but her, her office and staff exceeded my expectations!