Springdale Kennels

DO NOT BRING YOUR DOGS HERE —
This place is a rip
Off and it’s run by 2 sisters who are on drugs to say the least. My husband and I
Really can not express how dissapointed we are w the service here, this place is very dirty & not kept up at all. When we arrived to pick up our dog, he was very lathergic and dirty w Severe Kennel cough, I would NEVER recommend Springdale kennels to anyone I know,
They are horrible, please do research on this place before dropping your dogs here, you will find many complaints & also dogs that have died in their care. Honestly they only want your money & truely do
Not care about your dog.

I am very picky about where I take our family fur friends for any kind if care. We love Springdale Kennels! Dr. Boldon is a wonderful one in a million vet and Julie and Kim are AWESOME! Great combo and our fur babies are happy! Dr. Boldon sees our babies for all their veterinary needs. Julie always greets us with a smile and Kim takes great care of Rudy for his grooming needs! Love this place! I’ll gladly drive from Morgan Hill to San Jose for all their services! Thanks for taking such good care of our fur baby family!

Springdale Kennels is so good to my dog! He is excited to see his extended family and meet new friends when he visits for overnight boarding. They are in a convenient location and the value is phenomenal. We are officially big fans of Springdale Kennels and plan to be life-​long customers.

We took Samantha here for about 10 days and this place is great they took very good care of her. I’m going to recommend this kennel to my friends due to they really do care for your dog.
Thanks Springdale Kennels you guys will see me again.
Al

We took our dog here for a few days while we went on vacation– and I’ve never, ever been without my baby– so I was scared to leave him overnight. We had a tour of the facility (and brought the dog to look too) and it was very clean and pristine. I didn’t even smell dog urine, and they had a pretty full house that day. The meaner or non-​social dogs were not in the play yard with the other dogs. I was happy about that since I wasn’t sure what they did with more aggressive dogs.
The kennels are outdoor with a little cubby where they can sleep in the back. I was told they use misters when it’s hot.
We took him in and he seemed happy to be there. Beyond dropping him off, I have no idea how he did while staying there. He acted like he didn’t want to leave though! I would have appreciated some feedback. At least if he seemed happy to be there or behaved.

I have used Springdale for a few years now.
Misplacing a dog bed can happen. I follow up, no bed and no apology.
When a customer has paid $ 450 for boarding, they could at least offer a credit of a day or two to compensate for the missing bed. When I request this compensation they call back to tell me that the bed is being washed and I should pick it up without any apologies. This is the 2^nd time this has happened.
Springdale Kennel, good customer service skills helps you retain customers.

I love this place everyone is soooo friendly and have a lot of compassion. I love the layout of their facility as well. Dr Boldon is an awesome Vet and love his character. So laid back and always with a smile and a joke to make your day. I love Kim and her staff. I definitely highly recommend this place either for a Vet check up, surgery or if you need a dog sitter for your furballs. I am grateful to have met them. Kudos to All in Springdale Kennels!

Springdale Kennels has been grooming our Australian Shepherd for several years. Auzzy jumps out of the car and has no problem getting in for grooming — a good sign that he is well treated and likes being there. He always comes back well groomed and happy.

Brought my 17 yr old springer spaniel to board. They were very concerned with her as she had problems with balance. I got calls with status. Great staff. Will bring him again.

This review is for Dr. Bouldin
He saved my puppy’s life.
My boyfriend and I got a puppy a few months ago. Roxy was 3 months and came with no shots. We got her first set of shots that same weekend we picked her up, and the following week she got parvo. The moment I saw more than one symptom of parvo, I took her to Dr. Bouldin. To see our little puppy suffering was the scariest and saddest thing. And we understood the consequences of parvo. Dr. Bouldin provided everything Roxy needed to fight this deathly virus. My boyfriend and I did everything we could at home to make sure she was comfortable and was receiving the proper medications. After IV’s, medications, vitamins, and other things we provided at home, Roxy beat the virus. Had we gone to a doctor, who knows where Roxy would be now.
Not only did Dr. Bouldin help Roxy, but he also helped my boyfriend and me. We got to keep our new member of the family and he made it possible for us to afford the services. I am a college student, working a part time job, so I am soooo thankful to have found a doctor who charges appropriately and who genuinely cares about the animals and their families, not just the money.
And a side note, Dr. Bouldin is funny. He has a huge sense of humor which I appreciate in any type person, even a doctor.

Again and again. this place is always friendly, professional and courteous offering big discount on care and vet visits. Other places I visited saw me as a dollar sign, a simple catch. not here, this place is family owned and operated for years. Left my dog for several days and returned happy. The Vet is goood! From Trinidad and Tobago, friendly. Some reviews prevented me at first to come here and gave it a try and have never left, recommended to seven friends and all come now. Great prices, boarding and Vet., they go out of their way, good deals and prices. Hope the other vets i visited go to hell for over pricing me you devils! You will like this place!

Dog hangs here when we leave town. Used this place 3 times now, including a week recently when we were in Tahoe.
Dog seems happy overall, but gains weight. My one wish is that they have web cam so we can see what the beasts actually do within the fence.

Let me start off saying I love this place my dogs love his place. I love the fact that I know I can take my dogs here and they have a awsome time. There a all in one. One stop shop they can watch my dogs for a day or even a week. I’m at ease when I leave my dogs here if I need to go out of town because unlike vets who board no one is there ²⁴⁄₇ at least I know if I leave my dogs here there is someone there with them all hours and my older dog needs meds and they have no problem giving them to her. When it’s time for me to pick up my babies there so fresh and clean they have a awsome groomers. I’ve also switched my veterinarian I was with my old vet for 2 yrs and he was good but I love Dr. B he’s on site at springdale kennels and his way with animals is awsome my dogs love seeing him. OK ok enough of me babbling I just have nothing but good things to say. And I tell all my friends and family. Thanks springdale
From
Stich Lilly and oddie

I prefer local groomers like this one over big chains. They can usually fit in my 2 dogs with a couple days notice. We take the dogs here every 3 months or so and do maintenance in between at home.
*edited 1÷16÷15
I’ve noticed scabs on my dogs after taking them to the groomers. If you’re having your dog groomed, be careful not to get their hair razored too short. I’ve definitely nicked my dogs before so I’m not going to blame anyone at the groomers but make sure to be aware of this and let your groomer know.

I came here as a recommendation and I regret it!
I picked up pup and she was excited for less than 10min. then she was lethargic and tired all day.
That wasnt my issue. I thought ok she’s prob tired.
My issue is she couldn’t jump on the first stair to our apt. She’s a 45lb puppy who can reach higher than my 5’3″ head.
So first 5min in my house I notice blood all over my floor! No lie I wouldn’t dare lie!
Between her paw on back left leg bloody! She wouldn’t let me touch it.
Bathed her, fed her and let her sleep.
Whole sleeping I noticed bite marks and huge lump under her nose (took pics)!
Biggest and most noticeable issue. She couldn’t use her back left leg. Called and they said oh the video u took of her shoes she’s fine. U fake ass ppl. U knew she was bit on face and leg!!! That’s why u took over 15min to bring her when I was the only one there at 8am.
I to a pic of the wound on jed leg abc face along with the video of what she looked like after I walked off lot.
Bet your ass I’m coming over there every day to be all up in your business exposing this ! I called and asked eggs happened to her. Your staff isn’t smart enough to pull off a cover up.
Don’t forget. Look up my address … I’m right next door.
Not mad that my pup is injured. Mad that you lied and obviously gave her something to make her look normal when I got her. FYI. Taking urine samples from her as we speak .
Don’t lie to me about my dog!

My dog contracted kennel cough here. I understand that in a large boarding facility it happens, but he was coughing on the ride home, listless and didn’t eat, things I would have liked to be told when I picked him up.

We took our Princeton for a day of beauty. I was so impressed how Jeff took amazing care of him. He is a rescue dog that is afraid of everything including his shadow. I was so worried but when I picked him up he was so happy and looked beautiful. I now have a place I can trust to take care of our special Princeton that will give him the love he deserves. Thank you Springdale kennels for caring and making our Princeton look like a million bucks!!!

I have been using their service for 4 years now. They have always been taking good care both of my dogs very well. Jeff is the best guy there, he remembers most, if not all, his customers and always ensures that your dog is taken care very well.
My dogs are regularly under flea and heart-​worm prevention, they have never had any issues with fleas after boarding in here. To those comments out there, please keep in mind, dogs could pick up the fleas literally everywhere, just because you find out that your dog have fleas after boarding in this kennel, I don’t think it’s fair comment to make. However, it is our responsibility as the pet owners to always put our pet (s) under prevention regularly to avoid it from happening. Just my $ 0.02.

I take my Shiba Inu here every day for doggy daycare, and often have her board when I travel. I have a great relationship with the staff and they are wonderful with my dog. I know she loves coming here because she gets so excited in the car when we round the corner.
Management is working hard to update the facility and have really made the play areas fun for dogs!

Problem 1: The on-​site Vet is a weirdo. He walked into the small lobby where one of my dogs, daughter and I were waiting to check in and squared off with my German Shepherd mix pup in a very menacing manner, sort of lounging at us. I was weirded out and my dog gave a little {step off buddy} grumble. The Vet proceeded to tell my 4 year old daughter «Oooh, he wants to bite me. If that dog bites me I’ll turn him into hot dogs. Do you like eating hot dogs?»
Whaaaat? I called him out, told him he lounged at us and since he’s a Vet should know you don’t approach a dog like that, and that his comment was really inappropriate. My daughter was on the verge of tears. I made sure the girl checking us in knew I did not want that Vet having any contact withe my dogs. He’s apparently retired and rents a desk there and makes random and offensive comments to lots of clients.
Problem 2: Our older dog, who was in picture perfect health and had gone to the Vet before going to the kennel, came home with a quarter sized red patch on his face and half dollar sized patch on his back which turns out was a bacterial infection (likely ringworm) which resulted in a $ 200 Vet bill. Awesome.
I called the kennel and the on-​site manager had offered to call in one of their Vets for free but didn’t want to get Dr. Socially Reprehensible and feared the other Vet may be worse. Plus, we would have had to wait a day and the two red spots had doubled in size in 12 hours. In all of the times boarding — in this dog’s 10 years — he’s NEVER come back with an injury or problem.
Problem 3: No communication. I called mid week to check in only to talk to a girl who didn’t know who my dogs were (Are they being groomed? No. Are you picking up today? No. Are you making a reservation? No). After figuring out who they were, I asked how they were doing and her reply was, «good.» That’s it? «Yes.»
They also messed up an exit bath reservation I made on the phone and confirmed at check in. I also left without their toys or bedding which — after I called to report the bacterial infection results — they said they had in a bag. Thanks for letting me know a week later.