Sena Technologies

so i just wanted to give some praise where its needed, on two different occasions i have had the privilege of going to the source if you follow, i live and work in San Jose at a Motorcycle store. I was a fan of the SMH10 and I sold many units to my customers with not one problem ever reported back to me so i purchased an older set that was returned before i had started working there, i had used the set for about 9 months and i bent the pins accidentally on one of the units and then a pin on the other side got stuck. so keep in mind that i was using these every days and taking theme of the base plate several time a day so a little excessive in my use. so in this time i ordered a set for a costumer and for the first time in a year we got a defective pair and time was a factor i had only a few days to replace the new purchase i contacted the distributor and they gave me a 20 day turn around (has to go through New York) i knew they were local in San Jose so i contacted then and they allowed me to come to the office and drop the defective pair off and i picked up the new pair just a few days later. making me and then Hero’s to this customer who was going on a long ride. them a few months later I sent them my old ones that were starting to get a little tired and they not only fixed the pins they replaced them with the current models and added the needed cables too. you guys rock they didn’t have to go that extra mile but they did. I love the Sena SMH10 and tell you that they are worth the money.