Reliable Auto Repair

I have been bringing my cars, to Reliable for about 4 or 5 years now.
Older Fords, so a number of things to be fixed over the years.
Air bags, water pumps, alternators, transmission, etc.
I can say nothing but good things about this shop.
For instance, I had transmission problems, off and on.
Michael could not find the problem at the time, but did not try to sell my another transmission.
He did recommend me to a Transmission shop across the parking lot, that took the transmission apart and found the problem, and replaced the transmission.
Additionally, when things fail under warranty, for instance, a power steering unit, they replaced in about three hours, for no charge.
They find things that other shops mess up. One of the major Oil franchises put a drain plug in so it was leaking and Reliable found it and fixed it.
The point being, that if there is a problem they will normally find it and fix it.
Or refer you to someone that can fix it if they cannot.
And not charge you for things you do not need, and charge a reasonable price for things you do need.
Honest, realiable, etc.
What more can one expect from an auto repair shop?

Been coming here for 8 years, great service and they are always honest. I work on a lot of cars too but now It’s just easier to pay for service and get it over with. I take all my cars here, recently Reliable put my Range Rover on the lift to inspect it and they didn’t even charge me because they found nothing wrong. They are busy on Saturdays so it’s good to call ahead. Their price is reasonable too. Alex is the mechanic I always look for, he gets the repairs done!

I have been bringing my all my cars to these guys and they are really great !! Lately my E30 has been at the shop getting worked on. Its a bmw 1986 non working car that has so many problems thinking that it was gonna cost me a million dollars but not at this shop. These guys are bringing it to life. The fact that I get everything done by actual professionals at a great price. Thanks Michael !

This was my second visit, both times, Michael (manager) has been professional, courteous and funny. I’ve had my rear brakes done and a panel replaced inside my car. The prices are reasonable, they do great work and turnaround time is quick! I’ve found my new auto shop! :)

Will my co worker told me his dad takes his car in this shop and so I made the appoiment and later Michael the son told me a few problems and I told him go ahead and I think I’m going to really like this one I Richard

I’m going to preface this review by saying that I feel that often times people don’t understand how long auto diagnostics/​repair can actually take, which leads to unfairly skewed review scores.
I brought my Tahoe and it’s noisy brakes in to these guys after seeing the reviews on Unilocal.Upon walking into the office I was immediately greeted by Michael, who I would come to learn is the son of the owner of the business. He took down my info, and the keys and told me: «I’ll take all four tires off. Take the brakes apart, take some measurements, and then I’ll call you with a price and you’ll tell me yes or no.» Very matter of fact, no nonsense approach. Which I liked. As I walked out he told me he’d call me in an hour or two. There were a number of cars already in the garage so I figured it would be a while before they got to mine. That’s how it goes.
It wasn’t but 45 minutes later that he called me back. They had gotten everything apart and looked at and he gave me the quote which I found to be very agreeable and I told them to get started. My car was ready and done by like 12:30pm. Which for a busy shop on a Monday morning is pretty awesome. I’ve had single axle brake jobs at other shops that have inexplicably taken 8+ hours to complete.
Should I need anything in the future I’ll definitely be back.

Took my 2004 Chevy Tahoe for repair and LOVED the service and pricing.
This shop is VERY honest and didn’t try to do unnecessary repairs.
Michael, thank you for your great customer service!

Hands down the only shop that trust to take my cars. their very honest people I’ve been bringing my cars here for a few years. and I’ve never had a problem they always get the job done on time!.. and they tell you what the issue is before you pay.

Best auto shop I ever came across. If this business is not here I would be in terrible anguish and not know what to do! Michael is amazing and friendly and speaks Russian! Mechanics are all top notch. Amazing local business h and would highly recommend, as it is the most honest and no pun intended… reliable.

Honest mechanic shop. 2004 Rav 4, $ 25 oil change. Came in the first time, guy said he couldn’t do it for 2 more days, told me to drop it off in the morning. I dropped it off 2 days later before the shop had opened and stuffed my keys into an envelope, with my name and phone number on it. Stuffed that into the door. Came back on lunch break everything finished. Great price great service.

This place is great. They are very honest, ethical, and they do great quality work here. They don’t try to rip you off and sell you other services like other auto shops who strive by claiming there is another problem with your car when there isn’t. I have taken several of my family’s car here to be serviced and they did it with good affordable prices with no hassles or issues. Make sure to to call for an appointment because sometimes they get busy and are not always able to take a same day service.

my Toyota Camry alternator died over the weekend. AAA guy towed me to this place and recommended them. Reliable Auto Repair estimate was $ 100 less than 2 other places in the area — and their estimate was way more thorough than my dealer. They also suggested a new battery and gave me a cheaper price than I’ve paid before. They did all the work in 4hours, same day. Can’t beat that.

Several months ago, I had numerous issues with my car. The folks at an oil change franchise told me I had to replace several parts. I brought the car to Reliable Auto Repair for a second opinion. I’m very happy I did so.
Not only were the outside recommendations unnecessary, I was told that my tires needed to be replaced and directed to a lower cost location. The other necessary repairs were fairly simple, and my car ran much more smoothly afterwards. The diagnostic analysis and work were honest and reliable in my case :-)

Came in to get a simple oil change and Michael, the office manager, told me he could not help me. He was rude and said «appointment only» and could not wait for me to leave. Did not see «appt only» on any link to his business.
I would highly recommend trying another garage before this one as I will never go back after such great customer service.
I would not even give them a star but Unilocal makes you give a business something.

Wish there were 7 STARS to choose! — My review is preeetty late in being posted, but here it is:
I went to this business for the 1^st time (which was also my last time) in August, 2014. EVERYTHING that I had hoped for from an auto repair service was found there: a free check & a written estimate before servicing, a good & reasonable price, a discussion that made me understand what was going on & what needed to be done, a good customer/​owner-​manager experience where I didn’t feel rushed with my many questions & I felt that everything that was told to me was the truth. not them trying to get extra cash from me for things that I did not need to have done to my car. AND, it was ready when I was told it would be ready.
It’s been over 14 months now & I’ve had no complications from their repairs ~ I’VE BEEN REFERRING OTHERS to go there ever since and will be going back there again soon!

I’ve only had one experience here but when I left I was extremely happy.
I called in at 1645 asking if could get my rear brake light bulb changed out and michael said sure if I came within 5 minutes. Luckily I had just bought the bulb across the street so I arrived at 1650. Michael greeted me and was happy to do the fix even though they closed at 5pm. My rear light is kinda annoying to take out but I was outta there just a minute past 1700! The shop boys were also helpful to get the job done quick and accurately without any resentment. And when I asked for my bill, Michael was nice enough to fix the problem free of charge. Happy customer! Will def come back if I have more auto problems.

I found this place on Unilocal and I’m super impressed! Michael was completely honest about what my car needed fixed, but didn’t pressure me into getting it done right away and assured me that it was safe to drive for awhile. How many mechanics do you know that actually give you their honest opinion instead of telling you it needs to be done right away to get your money? Michael is the first one I’ve ever encountered. Great customer service, and I will definitely be returning!

First off, they don’t even deserve a star in my humble opinion!
A year & a half ago, I paid almost $ 2,000 to get a new catalytic converter at this place! That was in January 2014.
Exactly 1 ½ yrs later, my engine light comes on again. I brought my car in to see what it’s about. They checked it, then lo & behold, told me it’s a catalytic converter problem? As he’s telling this, I reminded him that it couldn’t be because they replaced it just a little over a year ago? And the owners son who works at the desk told me that they don’t have any record indicating they did this? He just said «oh it just shows you had wiring stuff done & I said, «yes, but I definitely had my cat done here!!! So he checked it out & lo & behold, he found that info & said my last name was spelt differently that’s why he didn’t find it?! I forgave it, mistakes happen to the best of us.
So he told me I still had warranty on my cat. And said I need to take it to the dealership where I bought my car from. And it could take them up to 3 days to fix it? I’m thinking «God, I have an hour commute now? Wth? They’re the ones who I paid a LOT of money to replace that, & they’re dicking me around!!! Shouldn’t THEY fix this since their technically responsible?
So I called to check in about it this morning. The owners son tells me that the dealership snubbed them & that I no longer have the warranty after all? And that if I needed to get it fixed, I’d literally have to go thru the whole process & pay that money out again for a new one ONLY 1 ½ years later???
I was SO beside myself? He nonchalant advised me I could still drive my car it just won’t pass smog & that I should just sell my car at this point?! He was unapologetic, uncaring, & just treated me like he didn’t give a crap??? A real D bag!!!
I think for the kind of money I paid to THEM to get one last year? It should NOT have gone bad so soon! And they charged me a LOT of money! Something doesn’t check out! They must have given me a bad one?! Or cleaned out the original cat & put that one back on? Idk what they did? But that was BAD! It’s practically criminal!
And to top it off, this place was HIGHLY recommended by a family member of very good friends of mine?! Anyway I don’t know how they are to other ppl? But they flat out treated me like CRAP even though they made good money off me?! I’ll never go there again! I won’t recommend for anyone to go to them! I practically feel robbed!

The prices ARE AWESOMME! I went there because when I was braking the car was shaking. This guy went through my issue thouroughly you would even believe you are in a place for your car only. The prices are so low. Andmy infiniti m35 brake issue was resolve in less than an hour. Hands down the best in town

My family has been coming here for years. Ever since I got my car back in 2006,
This is where I have always gone for routine oil changes, and anything else I’ve needed done with my car. They are always super friendly and fast. I also love that they don’t try to tell you that you need things done like other places do. I moved over to west San Jose but never mind making the trip over here because I know I will always receive quality and friendly service. Thanks reliable!