Posada Juan, MD

Doctor Juan Posada has been our family doctor for 12 years, he is very professional, confident, we are grateful to be able to find this excellent team. Doctor Juan Posada has a crew of professionals, a great staff that is always respectful. I recommend Doctor Posada not only because he is an excellent Family Physician, I do recommend him because is a person with a noble heart and he helps the community as well.

I accompanied my mom to her appointment to see Dr. Posada to go over her ultrasound results. I have to say, he is the Worst Doctor I’ve ever encountered. He’s rude, arrogant and has terrible bedside manners. He had no idea why my mother was there, he didn’t even have her results handy. STAY AWAY! a lot of people go to him simply because he speaks Spanish, and he takes advantage of that. He provides poor patient quality care!

Every time I come here it’s a very long wait time, if the appointment is at 10, you will be called in until 11 or 11:30. It’s ridiculous how long you have to wait, the office is very small so everyone is crowded like a herd of cows.

Worst customer service. Every time you call they put you on hold for about an hour. If you go to the office you have to wait 1 – 2 hours just to enter the room. And that is with appointment. Never going back…

Worst experience ever!!! I will change doctors immediately I was in the waiting room for 2 and a half hours!!! And then they keep trying to talk to me in Spanish just because I’m Hispanic doesn’t mean I have to speak Spanish my wife was with me and she wanted to know what was going on with me as well but for some reason they didn’t get the point. English only please jeez!!! Besides that after waiting for 2 plus hours in waiting room we still waited 35 minutes in the room waiting for the doctor to come in!!! Omg are you kidding me I have things to do too. This clinic should be shut down they’re only in it for the money because they’re like you’re fine take this OMG seriously. Half my day wasted horrible service the place looks dirty too. Don’t come here avoid this place at all costs!!!

I switched my parents over to Dr. Juan Posada since he was a local Dr. in their area who spoke Spanish.
We had an appointment and waited well over 1 hour. The «nurse» took my parents vitals in a pretty open area (behind the reception desk) so there is very little privacy.
Dr. Posada’s office has plenty of staff working the front desk. Unfortunately, they aren’t very helpful and a bit rude. On numerous occasions I have called to either schedule an appointment or inquire on why they aren’t returning approvals to the pharmacy for my parents medication. At each occasion they had me on hold for well over 40 – 50 minutes. I mean 40 minutes to schedule an appointment! They have no online system or even a dedicated person to take care of this. Talk about inefficiency at its best.
I finally had to switch my parents to a new Dr. as their service was just awful!

You have to be ready to wait more than one hour. Even though you have an appoinment. Worse place to see a Doctor.

I would not recommend this office nor this doctor to my worst enemy! If I could give zero starts I would. My experience at this office more than once was horrible. It is definitely a chop shop they care nothing zero about there patients and have you wait more than 2hours even with an appointment, mind you that it takes about a month to get in. Front staff is rude and they have no idea what they are doing. I went in for a cold what ended up being allergies the doctor prescribed me steroids that made me so sick and had nothing to do with my cure to allergies. Second time I went in was for a severe throat infection and again I was prescribed steroids they didn’t even take a swab for possible strep throat which I ended up having. After a 3hour appointment I was sent home with no antibiotics. I was sick for weeks until finally I went in and asked to speak to the doctor I was not going to wait and I was definitely going to give him a peace of my mind. He apologized and said that his wait time of 2+ hours will never change he asked I look for another doctor as he will never be able to see me sooner even with an appointment as far as all the wrong meds they prescribed me he apologized and gave me antibiotics to last me months as his way to have me leave and not come back. Never again! I cant believe how this man is still a doctor please stay away from this place.

I would give this guy (no respect to call him doctor) zero stars if that was available on Unilocal.2.5 hour wait times!?! This person should not be allowed to practice!!!
My mom stormed out of his office after waiting almost two hours this week.
A good doctor is one who cares about his/​her patients. This guy has no respect for patients.
So, you wait for 2 hours, you are pissed off, and then they come over and check your blood pressure… oh, it’s high… so let me give you a prescription for high blood pressure. Really? Maybe if he kept his frigging appointment times people’s blood pressure wouldn’t shoot up so high.
I know people without even a high schoold degree who have the decency to keep appointments. Please, Juan Posada have some respect for the people you depend on for your paycheck.

Doctor Posada he’s a good doctor. Unfortunately he has a staff that’s horrible. You schedule an appointment and when you get there have to wait over an hour or two that’s ridiculous. I told the doctor why was the wait time so long he said it was his staff doing the best they can please they have straight up attitude customer service here is the worst. I see the other people waiting in despair I would not recommend no one coming here unless you have the patience put up the front office unprofessionalism and not to mention the wait time why schedule an appointment don’t follow accordingly.

I don’t recall who referred me to this doctor, but I am so grateful!
I have been going to this office for about 8 years! It’s so wonderful to go into a place where they know your name:)
This doctors office is now my favorite and only– Family physician, even my children come to see Dr. Sofia Posada after out horrible experience at a Pediatric Dr. who didn’t care about my health concern with both of my children, he just ignored some issues so unprofessional, we left that Pediatric this month after almost 8 years.Dr.Sofia Posada who has no relation to Dr. Juan Posada, just so you know, many people think that she’s married to Dr. Posada, lol!
I have to express that she is just an amazing human being, she is kind, sweet, gently, caring, expressed interest in you as a person, a patient and will listen to your aches and pains.
I had known Dr. Sofia Posada in the past she worked with Dr. Ali Zaki, he’s an OB, who is located right out side the front door of this office. When I meet Dr. Sofia Posada at Dr. Zaki, she just impress me with her warm character.
Since we all have had awful experiences with doctors not paying attention or showing any interest in patients.
*If you want great patient care I recommend Dr, Sofia Posada.
I do want to comment on this office, yes it get busy but if you make an appointment be prepared to wait a bit. I haven’t encounter this problem at all in my case, but I do see others suffering. Why, not prepare yourself ahead of time is what I say, show up at least 30min. earlier, reality is it’s not that bad. I have never had to wait, and I do show up at least early to all my appointments! I was told by the receptionist that on days that Dr. Juan Posada is in the office, there are longer wait time. This is why I have never met or had him as my doctor, was super happy to know Dr. Sofia Posada also worked in this Family Care office.
*I DO NOT RECOMMEND-Dr.Dolores Orozco– in Dr. Juan Posada’s, she is that type who will not listen to the patient, and rushes you. How horrible that I had to see her one day I showed up very sick. I had been sick for awhile after my surgery, my immune system was shot. The Dr. Orozco acted as if I was making all this up in my head, and she even dogged me! What a rude lady, she has an attitude, yes she’s a Dr. but gives her no right to treat people less! So, I returned to Dr. Sofia Posada and told her about my experience w/Dr.Orozco she’s the type that you can talk comfortably about anything. Dr. Sofia sent me in for x-​rays asap, and gave me antibiotics, it ended up that I had been suffering for 3 months from Bronchitis and had now «Pneumonia» ! Damm, I was so mad because that Dr. Orozco ignored all the symptoms will never see her ever again, I will wait months or days or whatever to see Dr. Sofia Posada.
Best of luck people!

Overall, Dr Posada is a very good doctor. He is attentive and trustworthy. The only problem is that the wait time is on the longer side, but because he is such a good doctor the wait is worth it in my opinion.

I really like my doctor and shes always been great.
It just gets frustrating having at appointment at a certain time and waiting over and hour to be seen.
I dont think the waiting room is that small there are just alot of people scheduled at the same time… and all those all bring their kids… smh…

This doctor is an amazing one, but his office staff are so unorganized that its pathetic. I asked for new referrals since I got new insurance, and they said sure. Now three months later, no referrals. I wish he could manage a clinic that was organized and less crowded. I understand that he wants to serve the underserved, but why not give full attention and quality care?
He was in the middle of a breast exam when a mentally disabled guy walked right into the exam room. Then after him came an angry mom yelling his name. All the while I’m naked in front of everyone!
His phone never stops ringing and he never gets off it. Doesn’t he want to pay close attention to me? I mean I’m paying for his time. Isn’t that important to him.
Well, I’m sharing this so you don’t have to go through this yourself, but it’s hard to give a low rating to such a capable doctor. He’s got potential, but he needs better staff!!!

I loathe coming here. Very un-​organized and always jam packed with people and of course everyone needs to bring the whole family along to take up seats. The wait time is horrible and you have to wait again once you get into the room. It seems very rushed and they (Dolores) never seems to want to answer questions. Seems like all they want to do is get you in and out for the $$$$. DONT GO HERE!

This guy and his staff are grossly inefficient and horrible at organization.
I made an appointment with him for a general physical and to get a couple of referrals to other doctors. The first time I made an appointment they ended up writing down the wrong time requested even after repeating back to me 3 times the correct appointment time, so I had to wait an additional hour to be seen.
Once I was seen Dr. Posada spent most of the time taking calls on his mobile phone. No he didn’t step out of the office, no they weren’t necessarily business calls, and yes, it was all in my allotted time with him! He would be in the middle of listening to my answer to one of his questions and his pocket would ring, and that was it, I had lost his attention. I heard one call talking about dinner plans. So it was not like there was a dying patient on the other line which I would have understood (had he excused himself and left the room).
So after I was able to get his attention for long enough I told him that I needed a referral for an annual pap smear and i am only comfortable with women physicians, so I would like a female Dr. and then I needed a referral to a neurologist for my migraines. «Ok, no problem, we’ll get those in the mail for you» was his response.
A couple weeks later I get 2 referrals in the mail, one for a male OBGYN, and one for a podiatrist?! A podiatrist? What the hell is wrong with my feet? I called Dr. Posada’s office and explained the mistakes to them, namely that they got the wrong sex of the OBGYN, and the wrong body part that the brain is located in, and they told me that if I wanted to get another referral I would have to make another appointment with Dr. Posada, which is ridiculous. When I explained that he knows the situation and I am sure that it’s in the notes, and that there was just an error in communication (trying to give them the benefit of the doubt) the girl on the phone actually said «Well if you don’t tell the doctor what you want, we can’t get it for you» and proceeded to get snarky with me.
Maybe if the doctor would pull his ear away from the phone, and the front end staff would pull their heads out of their as (ok, I am not going to say it, I want to, but I am not going to) then they would be able to run a functioning office where people can actually get the medical attention they need.