Pick-n-Pull

Yes, don’t expect customer service at PNPs. In all honesty, I try to communicate with the workers there.
$ 2 bucks gets you in and they have a big yard.
After my conversations with the staff, they were pretty cool, at least the guys I talked to were.
They can be very helpful. I asked about labor to pull a transmission and they told me they don’t do it, but there had contact info on a guy who does do it as a job.

Really shitty very very unprofessional customer service especially coming from a manger some Asian guy

Still a zero, but ordered new side mirror from internet for $ 33 bucks delivered.
A used one with no warranty from here was $ 25 plus tax.
Get the picture?

Their prices are very unreasonable. They charge more than the pick-​n-​pull on Monterey Hwy. For smaller parts, prices are almost the same as can be found online except someone else has already removed them for you and cleaned them off. They do not properly update their inventory list so don’t be surprised if A) the car they say they have online isn’t there B) they refuse to refund your entrance fee.
Also, if you say at the counter, «Forget it, I don’t want this part. I can get it for the same price online in better condition» they will lower the price, but will not mark the part so that you can return it.

Two bucks to get in and the hunt begins! It’s like a game and you have to find you car before anyone else. My brother and I went in to get parts for my Land Rover. I looked online to make sure the vehicle was I stock and they had two recently dropped off. When we got there, people had taken lots of parts from them but I only needed accessories and was able to take apart what I needed. I could buy brand new parts online or from the dealership and pay $$$$$$$. But this is much quicker and fun. Make sure you bring a basic tool kit or you will waste your time. Also, don’t expect help from the staff to get the parts out. This is a self serve method.

Very cool concept! I’ll give this place more chances.
However. I’m not gonna bother saying service sucks, but Jesus, one of the 17 year old employees wouldn’t even let me talk to the older employees to haggle. He said «I don’t do the haggling, the other guy does» but would refuse to bring him over.
They charged me $ 32 for a damaged, chipped-​paint Nissan Altima left side view mirror 2002 – 2006 with missing screws that costs $ 25 BRAND NEW on eBay. Sure, you have to repaint it from eBay, but at least you don’t get a damaged, dirty, and chipped product with missing things.
I did not take the product. I took only the gas valve which was priced okay.

Crappy service if not local, also no money back if the part is defective, only ‘store credit’. This pick n pull just wants to rip you off and give crappy service to boot. If you need a part form a wrecking yard, shop elsewhere!

Management came through and replaced the two hubcaps that were taken from my vehicle. I decided to give them a 4 because their actions deserve it. They have cars for sale a very good prices. I recommend to check it out! Pick-​n-​Pull is great for the DIYer.

If you can avoid the rush time between lunch, and get a good parking spot, long lines here all day, I have no idea how so many people refurbish cars, there must be a lucrative business in fixing lemons to sell that is unknown to me as a business model. A lot of non english speaking, so talk slow, walk fast, bring your tools, and prepare for every single thing to be checked, a lot of thievery I am guessing, and securing the business is a primary concern. There are vehicles for sale here, lots of GOOD ones too, that have been rebuilt/​refurbished by the on site professionals. I have seen BMW/​AUDI here looking practically new with minor blemishes and a few spots of paint missing, there is a window/​paint/​glass repair shop on the premises, so I can understand how they are a great place to shop, find parts. This is a junkyard people, don’t come dressed up! Taco trucks out front ROCK and are authentic.

Horrible place to retire a vehicle, if doing so. They completely ignore you, even if you try to get their attention. They laugh and speak Spanish (which is fine, if they were doing their job), the room is cramped and I’ve waited an hour so far and no one had once called my name. They made me move my vehicle to another parking lot due to too many cars coming out. They should have signs directing us to the correct parking spots. They should have a system in which one person handles incoming customers (2 would be better) and one handling the approval or denial portion of the applications. I also think they’re not paying attention to me, whatsoever, because I’m a white girl. They’re gladly directing their attention to anyone else who tries to ask questions. If I didn’t need the money so bad, I would never ever bother coming here. Fuck this place.

I received a letter stating my 1991 vehicle might qualify for 1000. Purchase by pick n pull. I called the 800 number and got pre-​approved. Took the vehicle to the north San Jose location. No parking, very few employees, 2+ hr wait in a HOT trailer. Still no check even though preapproved and the car has already been checked in. God almighty, worse than DMV. At least there you can park and sit in an air conditioned building with bathrooms!!! this is specifically the portion of pick n pull where you sell them your car, not next door where you go to look for parts.

It’s during business hours and they don’t answer either of their phones. I’d rather not drive all the way out there just to find out that they don’t have the color bumper I’m looking for… Customer service is nonexistent. Bullshit.

After working on so many home improvement projects, going to a junkyard kinda feels like I’m going on a picnic. Except there is gravel instead of grass, cars instead of trees and populated by males instead of families. But otherwise it has the same vibe. Overall, it’s a great place to chill at only $ 2 for admission.
There was a time when the employees here were less than friendly and I was tempted to ask them what type of stick they are sitting on. But I guess Pick-​n-​Pull has responded to the customers needs and tossed all the unfriendly employees into the crusher along with the cars that have been stripped bare. Staff is now friendly, helpful and totally chill.
For those looking for body parts to bolt on. You can use the Row52 application on their website to see a picture of the car as well as the location. The cars are basically grouped together by make and size I believe.
There are portable toilets. But don’t expect a pleasant experience. I often wonder what I would do if one of my favorite tools fell into the repository.
Carts are available to help you carry your heavy tools and the parts you pull.
There are pieces of carpet around the yard you can use to help cushion your knees.
There is a sink for washing hands. But the last time I was here, there was only a trickle of water coming out of the faucet.
I notice sometimes there are parts pullers who will help you pull parts for money if you don’t want to do it yourself. In addition, if you did not anticipate needing a special tool a parts puller may have it and can do that one step for you. Alternatively, just about two miles or less away is an Autozone where you can rent tools for free. If you plan ahead, you can probably go to any auto supply store and rent special purpose tools for free before going to the junkyard.
Prices of most items are available online. So you will know what to expect before you go. Bear in mind there is also a core charge for a lot of items. There is also and Admission Tax and Environmental Tax. No cash refunds.

Ever since I found out, via an online VIN car history report, that my dad’s old bimmer (a 1983 E21 320i) ended up here back in 2009 (where, like all the other cars that end up here, was eventually dismantled and crushed), I always had wanted to stop by here and get an idea of what an auto salvage yard is really like. Today was that day.
This place is located on Commercial Street, in a relatively industrial part of San Jose. There is plenty of room to park in their parking lot. There usually is a taco truck outside for you to grab some grub to energize yourself, before you walk through their massive yard in the back and start grabbing any parts that you may need.
As you enter through the front building, they have several counters with employees present to assist you and answer your questions. Admission into the yard in the back is $ 2 per person. The cars are piled up into rows and columns. If you seek a particular make and model, the employees can tell you if they have it in their yard and, if so, where exactly it is (row and column).
If you find a particular part that you need and have trouble removing it, there are people available to help you. Bathroom-​wise, there is a porta-​potty at the end of the right side of the massive yard for you to use. There MIGHT be an actual restroom in the building at the entrance, but I didn’t notice one.
Once you’ve found the parts that you want, you go back through the entrance and pay for your parts at the counter. There’s a sink for you to wash your hands off once you finish.
Overall, for me, coming here and imagining my dad’s old bimmer sitting here being torn apart brought back feelings of happiness and sadness. If I had known that the last owner was going to get rid of the car and that it would have ended up in an auto salvage yard like this, then I would have fought tooth and nail to convince my dad not to have sold it after having it for over 20 years. But, alas, time travel is impossible (at least, presently).
Get here quickly though, because cars are not here that long. An employee told me how the process works: When a car arrives, its fluids are drained and its battery disconnected and it is placed in the yard for scavengers/​customers, like you and me, to come by and «pick and pull» parts that they may need. After roughly two weeks to a month, each car is then removed from the yard and taken to the crusher next door, where it is completely dismantled and crushed and turned into scrap metal. I can only hope that someone else made use of my dad’s old bimmer and that parts of the car are out there on the road somewhere in someone else’s E21.
I shall return.
5 stars all the way

I’ve been going to various Pick-​n-​pulls over the bay area for several years now and the North San Jose pick-​n-​pull has to be the worst. Not sure what it is about them but their inventory has to be the most beat up out of all the pick-​n-​pulls I have ever been to. Even cars that just hit the lot are missing their most valuable components or are just down right trashed. I’m not sure how it happens but it seems as if they are getting stuff from other yards that has already been picked at, or perhaps before they put the cars on the yards they rip through the interiors looking for change ruining much of the hard to find vintage pieces. Ive never seen a half way clean car at this one with much worth salvaging from.
Today Ive had enough with the yard. I went to pull a transmission and did the job yanking it to only find out that they no longer have any carts. They expected me to carry out the trans in my arms. Not kidding, they said all their carts went missing, and that was that. Needless to say I left the trans on the ground in front of the car and left it. Ill find one at a yard that at least has the cart to take it out of there.
Do yourself a favor and find what your looking for at Pick-​n-​Pull South or Newark. Cleaner inventory, nicer staff and the right equipment to get your parts to your car.

Desiree was my heroine in getting things done! You need to make sure when you walk in that you sign up on the clipboard and the time of your arrival. There is a wait because they are just super busy handling a lot of customers. There is also a lot of details within the paper work. Desiree totally took care of me and walked me through the paperwork properly. Answered all my questions and informed me where to sign and what I would expect from the towing company. My car was towed today with proper paperwork handed to me. Now I’m just waiting for the check in the mail. Thank you, «Pick n» Pull” for taking care of business and providing excellent customer service, Desiree! Lots of love for chicks that work at these places! My kind of girls! You guys rock! Peace out. ;) p. s. I got my check after 4 days! :) Thanks for honoring your words, Pick n’ Pull!

We were looking for a part that dealer doesn’t longer made and found it here! Yeahhhhh a car is saved.

This place is not so great as compared to other junkyards I’ve been to. I mean we come here for used parts but as for variety in cars, you should save your money and go to a different place. I called in to see if they had a certain car and they said they did. So I came, paid and went to look. After an hr of looking, it wasn’t there to be found so I was pretty irritated. I will definitely go to a different place even if it is a bit farther than this place from where I am.

This time we needed a part for a 1996 Ford ranger, The truck had a full tank of gas but the Gas gauge was showing empty.
I looked online at
which showed the Commercial street yard having the year we needed. In fact their was a couple of them on the lot.
We loaded up the tools and i drove the mechanic over to the yard. Lots of parking and a Roach Coach cooking up food.
I sent the mechanic inside and got something to eat.
he came out right about the same time i was done with part in hand.
We did not want to mess around so we bought the whole instrument cluster for $ 50.
I quick drive back to the car lot and we plugged it in to see the Gas pointer go right to full. :)
Nice. we really love this chain of junkyards. they make it easy to locate a part a car at a fraction of what it normally costs.

The clips holding my door panel broke after someone slammed it shut so I thought I’d check out Pick-​n-​Pull. I figured I could also do some minor cosmetic upgrades while I was there. Unfortunately, it seems as though all the cars there were produced in the 80’s and were not compatible. We were told that our stamps would also give us admittance to the Monterey Hwy location which was cool.
Even worse than not finding what I was looking for, we got a parking ticket! Do not park on the side of the street. The no parking signs are there, just hidden by the trees.