Next Step

We contacted Next Step to help us with our branding and website redesign project. We truly enjoy our working relationship with them. Below are just a few reasons why we chose them and still continue to work with them.
— They took the time through a series of initial meetings to ask the right questions and craft the right strategy for us based on our needs/​goals. Shirin the founder had really valuable insights.
— Extremely creative. We worked with them on everything from branding to launching our website and they produced amazing pieces. Pete their designer is really gifted.
— Very Punctual. Met our strict Deadlines. Molly, their project manager was very responsive to all of our emails/​questions along the way
— Took great care of us post launch. We’ve signed up for their monthly support plan and Mitchell is now supporting us with all of our misc website needs and he is great.
We continue to reap the benefits of the branding/​website they created for us. I would recommend them without hesitation.

I have known Shirin and Next Step for almost three years. When we first discussed our website and image, I was amazed at how much Shirin had to contribute to our (what I thought was a good) website. The suggestions were spot on, simple and effective. I look forward to working with Shirin and Next Step. We are currently discussing a complete redesign of both online brand and image, and look forward to working with Next Step again!

I’ve known Shirin and the Next Step team for a year as of this writing. What I think sets them apart from their competitors is how they use the science of behavioral economics to optimize the design of their clients’ websites. This makes visitors more likely to engage in the site and take the actions that the site owner is seeking. Plus, Shirin’s business ethics and acumen are outstanding!

Next step is a group of dedicated and talented people who came together to create a very personal and professional experience for their clients. I have been referred to them by Shirin. They listen to your needs and care for you success. They are very aware of the complexity of the projects and hold your hand through the whole process.

I’m a Professor at Stanford University, I was introduced to Nextstep through my network (they’ve been working with Stanford’s Electrical Engineering department for several years and came highly recommended). We reached out to them recently to help with the redesign of our departments website and met with them at their office in SOMA to discuss our goals/​vision for the redesign. They led us through a series of discovery sessions in order to flesh out our needs and make appropriate recommendations. They were able to offer us everything from strategy to design to development and even post launch support all under one roof. Everyone on their team was extremely responsive, friendly and knowledge. I’d highly recommend them to anyone that is considering a Web design project.

Shirin and the entire NextStep team provided us with excellent advice and customer service throughout the process of building our new website. They expertly created the right questions to ask customers for interviews as well as survey takers to find out exactly what captured the essence of our business. They then crafted positioning and messaging that was simple and powerful. And we are really happy with the clean, current design. Beyond all of that, they were highly responsive and kept their timelines.

As a branding professional, I’ve worked with a lot of web firms over the last decade and I can assure you that the team at NextStep are total pros. They get it done, get back to you when you email them, and charge fairly.
I first met with Shirin a few years ago and gave her an extensive wishlist of upgrades and changes I wanted done with my site (
). Not only did her team make all of the changes and suggest and implement a lot of improvements, they completely reworked my site «under the hood» to make it faster and more functional. And they made my site mobile, which is essential for any website these days. I continue to use NextStep to upgrade, edit and improve my site and they always do so with a smile. I’m continually impressed with their fast turnaround, attention to detail, and expertise. Recently I had them set up an automated process so that people who wanted to hire me as a consultant could seamlessly pay, schedule, and upload information for me. They figured out how to do it now it’s paid for itself many times over. I happily and highly recommend them.

Hi all, I run a healthcare software business and got referred to NextStep by an advisor. They helped us build out 2 websites over the last couple of years. We chose them because they incorporate behavioral economics (the science behind how people make decisions). This was important for us, due to our complex sales cycle. The team has been very responsive, even well after we went live, and met their timelines. I’ve worked with several agencies over the years and they may be the only ones that actually met their deadlines. I’ve already referred them to several other startups in the healthcare space.

Next Step is exactly what you hope it will be — a company that has a lot of smart talented people available to you in a way that is simple and straightforward and easy to navigate. They came in and saved the day for me in a matter of minutes what Word Press support could not handle in over 2 hours. I was at my wit’s end, having just been through the wringer with WP support and had them actually even break our site even worse than when I contacted them! Luckily Next Step was able to step in, do the edits that we needed done quickly, plus repair the damage done by WP support! I went from the deepest pits of despair to the highest of highs in just a couple of hours time. They are easy to reach and interact with and are super capable. It is such a relief to me knowing that they are within reach at a moment’s notice — I have all the confidence in the world in them and would recommend them highly to anyone.

I recommended Next Step to my organization based on a reference and the Unilocal reviews. Shirin and her team were awesome to work with. It was a highlight of my tenure. Creativity, knowledge and great communications – what more can any organization ask for? I highly recommended them to design your nonprofit website!

Next Step assisted our small business with a re-​design of a 20+ year old existing website. What should have taken 6 weeks took more than 6 months due to our internal issues. Alicia and Shirin were more than accommodating and patient with us as we made our changes and were able to guide us in our re-​design process. The end result is fabulous and we could not be more pleased. We would strongly recommend working with Next Step e-​Solutions for any web design projects.

Thank you to Shirin and her team of magicians. We knew we needed big changes to our website, but we couldn’t agree on the necessary changes within our own team. Shirin thoughtfully guided us through a discovery process, adding her own insight along the way, to reach a final product that is receiving rave reviews. I know we were not an easy client, but Shirin was supportive and made us feel comfortable the entire time. All of this and her team delivered on a timeline that was at least 30% shorter lead times than would have been preferred.
A great team delivering great products!

We chose Next Step based on Unilocal reviews for our bilingual school website. The five stars reviews were not lying! Shirin, Christine and the rest of the staff are an amazing team. They take the time to listen to your needs and wants. The guided us with experts advice, and the result is beyond expectations! The team was able to tackle every difficulties we encountered along the way in a professional, patient and caring manner.
Needless to say that we will be using Next Step for future projects!

Shirin, Christine and Pete are an amazing web design team! We had a rush project and needed help developing a website to support our mobile app. Christine and Pete came to the rescue and not only delivered a great website, on time, but they also gave us some creative design elements that we used in a print piece. I really appreciate the way Christine and Pete took the time to listen to our goals and vision, asked questions, and remained open to our input and ideas. The Next Step e-​Solutions team is great to work with and are very responsive to their clients’ needs!

Based on Unilocal reviews I chose Next Step to redo the website for a hotel/​inn my wife and I own. Shirin provided multiple options based on complexity to suite different budgets and needs. After selecting the type of site needed based on an initial consultation the process was smooth and deliverables delivered on time. The finished website looks great and we have already seen an increase in reservations as a result of the new site and improved functionality that really sets us apart from our competition. We have also signed up for hosting services from Next Step. Could not be happier and highly recommned to all!

I am very thankful to Shirin and Next Step e-​solution who made my dream possible, making e-​commerce site. When I started looking for web design company, I found that there are so many of them out there who could build good looking website. I wanted a team with years of experience and skills but, also the team who I could work comfortably throughout the entire process creating a successful e-​commerce site. Next Step e-​solution truly differentiate from others because they not only are skillful and capable of what customers request, but also, I strongly felt that Shirin, and support team sincerely care and have strong interest in our success. I was so impressed about their guidance on each steps and the level of communication is superb. I strongly recommend this company for those who is looking to build your own website for the first time!

Still working with Next Step and still happy! They continue to be responsive, creative and proactive. Thank you for the quick responses and constant updating!

When our team decided to allocate resources to redesign our old website, one of our partner organizations highly recommended Next Step e-​Solutions. After an initial conversation with Shirin, we were convinced to hire their services in large part due to their professionalism, impressive portfolio, and their willingness to work with our limited budget as a non-​profit. Throughout the whole process, Shirin, Stacey, and Steve’s performance has exceeded our expectations. We now have a website that were are proud to show to the outside world. So far we have received nothing but praise for it. I highly recommend Shirin and Next Step e-​Solutions.

Look no further for a web designer. There is simply none better.
Our firm hired Next Step e-​Solutions to revamp our website in late 2010-​early 2011.
There is very little to say about the work that Next Step produces, since its superior quality speaks for itself (view their work on our site at:
).
What is not readily recognizable is the manner in which Next Step deals with their clients. From the first day, our firm was treated as though we were the company’s most important client. Shirin and her team were quick to respond to our needs, easily accessible to us at all times and more than willing to work closely with us each step of the way. The result was an amazing website that surpassed our already high expectations.
We would highly recommend Next Step to anyone.

Next Step E-​Solutions, simply put, has been our hero here at King’s Embroidery. They have helped us become a big-​time player in the embroidery and screen printing industry. When we receive a call from a customer, they are already sold on our services, because they have been to our web-​site and been convinced that we are the choice for them.
However, it is the pay-​per-​click campaign that has really unleashed the power of that web-​site. Next Step’s experts in web marketing have pushed us to the #1 spot for those shopping for embroidery in our area. Large corporations are finding us on the web and deciding that we are the right choice for them, small to medium size businesses are finding their way to King’s and our client base is growing at a phenomenal rate. Don’t wait, run to the fantastic folks at Next Step and see what they can do for your business.