New Sky Tree Service

Carlos and crew have been to our house twice and both times have done a great job at reasonable price. I recommended them to neighbors and will use them again.

New Sky did a terrific job for a very reasonable price. Their workers appear to be well trained, and they work safely and efficiently as part of a team. They did a removal of a very large fallen oak tree and an older buckeye tree. They also had to go up an adjacent tree to recover branches from the fallen tree. I can highly recommend them to anyone who needs tree service.

Was told Carlos would come to my house to do an estimate between 11am-​Noon. He never showed. Called numerous times with no answer. Someone finally called back at 1:20 to reschedule. Nah. I’ll go with a more reliable company. Thanks for wasting half my day though.

A miscommunication between Carlos and his workers ruined the privacy in our backyard.
We have a small home in a dense part of Oakland. We hired New Sky for two reasons: 1. to *top* a tall tree in our yard that had grown to block a condo neighbor’s view, and 2. to thin and trim our thick jungle-​like backyard, including removing a few trees altogether.
We walked through the process with Carlos before the work, and we liked his suggestions. However, he did not accompany the workmen to the job, and instead of topping the tree that was crucial to our privacy, they trimmed it bottom-​up — until we realized what they were doing. Then they still had to top it to satisfy the neighbor, so we wound up with an awful, ugly skeleton-​hand of a tree and our neighbors wound up with a clear overview of our backyard.
The backyard was one of the major selling points of the house to begin with — it’s very small but the backyard was a little paradise. We were depressed about the whole thing for several months. Now that it’s spring, the skeleton hand has started to sprout a little greenery here and there. But it will be several years before we regain any semblance of our old privacy.
And that’s what really kills me about this job. It was slash-​and-​burn, extremely hurried. They obviously wanted nothing more than to get it over with. That is unprofessional. My dad taught me to measure twice, cut once. These guys cut twice and never measured.
They get one extra star for making a mediocre effort to right the situation by throwing in a few hours of stump grinding that would have cost extra.

Carlos is the man. His team is really great and very professional. Came on time and made sure that my other cars in my driveway were out of the way enough so that the street chipper could grind the tree without damaging any vehicles. He help me remove a 30ft tall elm near some power line and that was breaking my fence. I would use him again in the future. VERY VERY HAPPY WITH THE SERVICE and AMAZING PRICE for the job.

Everything seemed to be going well although the job took longer than the three days promised. .more like 5 – 6 days. Nonetheless, the crew of three were good workers although again I was told it would be a crew of five… probably why it took longer. duh!!! The point is a few broken promises. I attempted to be cool and let them get it done as the job entailed removing two 50 to 60 ft pine trees.
In the end I payed the owner in full in good faith with the intention someone would return to clean up the 30 oil spills in my driveway, which leaked from all their trucks. Again I was promised something and it didn’t happen. In fact after the payment they were too busy to get it done. A week later a guy came by but failed to remove the oil stains. Then they completely disappeared.
Beware…not to be trusted!

Good service, fast, clean with reasonable price!

New Sky Tree team did a great job with 3 eucalyptus tree that I got trimmed this weekend. The crew was very professional and came right on time as promised. They are very good at what they do and cleaned up quite nicely after the job was done. The estimator (Emanuel) was very punctual, gave me a really good competitive price and followed up prior and after the job to make sure I was satisfied. I would highly recommend them for any kind of job — — Big or small.

Very pleased with all aspects of this job. The estimator and crew arrived on time. The estimator also stayed to insure the job was done according to specifications. I had three trees trimmed and thinned and they were done professionally. The clean up was so perfect you could not tell they had ever been in my backyard. My neighbor was so impressed, he hired them that same day! I highly recommend New Sky Tree Service.

We called New Sky and they came out and gave us a quote the same day. Two days later they came out to remove the trees and that was on the weekend so we didn’t have to take time off work. The price was competitive compared to other quotes we got. The workers were very nice and gave us a list of options and whether or not we wanted to remove one or two trees. They had to remove part of our fence and when they put it back up it looked better than before. We would use them again if I needed another tree removed.

New Sky is currently cutting down trees on a lot across from mine. The gigantic eucapytus trees they are cutting down have limbs that stretch onto my lot and are intertwined with my oak tree branches. Because of my concern that my trees not be damaged, I just spoke with a guy who says he is the owner of the company. He told me he can’t guarantee that my trees won’t be damaged when they attempt to remove the eucapyptus trees.
When I said, nicely, that this wasn’t acceptable and that he would need to find a way to remove his trees without damaging mine, he became quite angry, yelled at me and drove off. I’m mystified by his reaction. Was I supposed to just say «Oh, okay, I guess it’s okay if you damage my trees as long as you try not to.» Bizarre.
My impression is that they are a low budget operation. They should be using a crane to remove the branches stretching into my lot but obviously don’t have one and that’s the reason they can’t do their work properly without risking damage to my trees. I guess the developer went for a cheap crew rather than a truly professional one. That’s his choice but when part of the cheap rate is because these guys cut corners and cause collateral damage, is it really a savings?
So I’ll update this review if and when the work is successfully completed and they remove their trees without damaging mine. But based on what I’ve learned about them so far, I would steer clear of this company both because of the owner’s emotionally volatile, irresponsible attitude AND seeming lack of expertise and necessary equipment.

Thanks Carlos for a job well done! His team was on time, finished the job within allotted time, cleaned up afterwards. Their work has made such an improvement on our yard. I wouldn’t hesitate to recommend New Sky Tree Services.

Bad show. This tree service dumped an entire truckload on our narrow curvy street in the Oakland Hills and has refused to do anything about it, and there is stands for more than two weeks. It’s a traffic hazard, can impede emergency vehicles and is a fire danger. The whole neighborhood is up in arms!

DO NOT… REPEAT. DO NOT use this service! They have created such a nightmare on our narrow little street in the Oakland Hills! These guys dumped an entire truck load of wood chips in the middle of the road and down a slope in between two homes. The chips are starting to decompose and crawling with bugs. To add insult to injury, they left behind a broken shovel, a rake and one red traffic cone. We are currently entering into summer/​fire season and this mess is putting our homes at risk. Our entire neighborhood group is working together to solve this problem with the City of Oakland and the State Contractor’s licensing bureau. They may be the least expensive service but do you really want to risk potential problems with your neighbors??? I don’t think so. You get what you pay for!

Just used this tree service and they accomplished exactly what they said they would do in exactly the time frame committed. Professional, cordial, and excellent service. Carlos managed the project with expertise. From his bid to the cleanup it was professional handled. By the way this project was a ninety foot redwood tree backed up again a fence and close to a home. Not a dent anywhere. Well done and would highly recommend this company.

Exceptionally reckless, will not hesitate to dispense with the «F» word when upset with someone… wow.

Crew chief Fernando and company took care
of three oak trees for my neighbor and me.
Now we have more light in our yards.
The yards look great, bigger too.
The trees look great.
We will be calling Fernando in the future when these trees get unruly again.

Great service. competitive price, good quality work.

These lads came to our house to trim some eucalyptus and oak trees. Carlos, gave vague direction to his team and
left for the entire day. When things started to go wrong, we tried to contact him, and he was unreachable. There was no way for us to communicate with his Spanish crew, and They did an abysmal job. They have done considerable damage to the property and the trees.
The row of trees that was intended for screening, they cleared out the inside and left only the tops like a lollipop. It is exactly what we asked them not to do.
It will be many years before our yard for recovers.

We got two bids on a large pine tree removall. Not only was New Sky less expensive, they were prompt, removing the tree the same week. They did a great job. The tree was very close to our foundation and the stump grinder had to be lifted on top of a retaining wall, a delicate job. We would highly recommend them.