Metro Property Management

I rented a property from Metro Property Management for three years and have nothing but great things to say! Mike is attentive and always responded to my inquiries in a timely manner. When I was in need of any repair he was always ready and willing to send help with no hassles or hesitation. I was always kept up to date with any changes happening in the condominium community and informed of my lease expiration and renewal dates. I had such a great experience as a tenant, I used Metro Property Management as a realtor when I purchased a condo! Fortunately, the condo I was renting was being sold my the owner and Mike helped facilitate the sale. I had previously attempted to purchase a condo with a different realtor (who shall remain nameless) and had a horrible experience. As a young professional, purchasing my first property was extremely nerve wrecking. Mike made the transaction as seamless as possible. He communicated with myself and the owner on a daily basis and provided me with a thorough explanation of the purchasing process. I can’t express enough how great of an experience I had working with Metro in both capacities! Thank you, Mike!

I had Mike managing a condo I owned in Morgan Hill. It really made thinks easy for me. He took care of finding a tenant and doing all the paperwork and back ground checks. Any maintenance issues he could also address. He also was great at documenting move in condition with pictures. These really came in handy when the tenants moved out. We decided to sell this summer. Mike let me know he could help with the sale and worked with an agent Jeff Minarik. This also made the sale go smoothly as he was able to schedule inspections with the tenants to get it ready to sell. We sold it for over asking the first week. Jeff was great he responded very quickly to any questions I had. They are both very professional and I would highly recommend them.

Recently, I had the pleasure of working with Jeff Minarik and Mike Sarvis (of Metro Property Mgt) on a successful real estate transaction. Originally, I hired Mike to serve as the property manager for a condo I was planning to rent. Mike was easy to work with and did a fantastic job of preparing the unit for the rental market and recruiting a desirable tenant. Thanks to Mike, there was never any issues to worry about. Through him, I met Jeff, who handled the sale of that unit. Like Mike, Jeff was easy to work with, is knowledgeable about the ins and outs of real estate, is trustworthy, and professional. I look forward to working with them again.

As out-​of-​state property owners, it was crucial that we could depend on our property management company to help us effectively manage our property and give us peace of mind.
Metro Property Management absolutely did that.
Since partnering with them to manage our Condo in San Jose in 2011, we have had very little to worry about! Mike and his team were able to secure a long term tenant who renewed her lease several times to live in our unit for 3 years. After recently moving out in 2015, we found that the tenant and Metro really took care of our place as it looked the same as it had when we moved out in 2011! We appreciated that our property was always occupied and you helped to keep the expenses in check. The monthly income/​expense statement was always accurate and easy to understand. We found that you were very responsive and could email or call with any questions or concerns. As single unit owners that were not professional property owners, this was much appreciated, you helped keep it simple.
This year when we were ready to sell, you were also there for us! Metro and their real estate team (Jeff Minarik) also provided the best deal to help us take advantage of the climbing Bay Area housing market. Jeff really took care of managing it all! From cleaning to painting to minor maintenance and repairs before sale. Jeff listed our place quickly and sold it just as quickly, getting the highest offer to date in the neighborhood. Even though we are a state away, it was a quick, smooth and easy process, we still can’t believe it!
Thank you so much for getting us through the tough housing situation in CA from 2011 to now and getting us the best deal when we were ready to sell! Keep up the good work.

I called this company today from an ad I saw on Craigslist and the woman who answered said her name was «Sandra» and when I asked about the rental I saw, she said it’s being rented. Bummer. I casually replied, «Oh, you got someone to take that off your hands already?» She then replied with a very dry sarcastic, «Yes we got someone to take it off our hands. Lucky us.» Sounded dead inside and very foul to hear that tone. And I as I started to ask, «Do you…[have any other rentals in San Jose available?]» she just said «Ok goodbye.» And that’s it. I was hung up on. I know she heard me start to talk.
Sarcastic. Rude. If you don’t like you job or are having personal issues or a bad day, don’t take that out on customers of your business.

I am writing this review as a tenant who lived on one of the properties managed by Metro Property Management in the San Jose area. Mike Sarvis, one of the founders of the organization, was personally involved in managing our tenancy during the duration of our stay. We stayed at the property for 2 years and had the most pleasant experience with respect to property management.
We never had any issues during our entire stay and we always got a response to any questions or requests we had for Metro Property Mgmt. We greatly appreciated the promptness and openness of the discussions we had with them.
The move-​out process was also a breeze. Mike personally inspected the property meticulously during our move out twice, once during the pre-​move out inspection and then the post move-​out, which I believe is great news for owners of any property. He was very fair and co-​operative during the whole move out process. I can confidently say that this was our most pleasant stay and move out process so far in the Bay Area!
According to me, a good tenancy experience is indicated by how less one has to communicate with the property management during the stay or after it. The lesser the communication needed, the better is the experience. We had to communicate with Metro Property manage for just the bare essentials, which is great! … The only flip side of it was that we missed an opportunity for the sparkling and friendly conversations with Mike whenever our questions were readily and promptly answered by him just over email.
I highly recommend the services Metro Property Management for tenants and property owners alike!

I worked with Mike for two years renting our house in San Jose and I am pleased with his professional attitude and the experience overall. He found reliable tenants quickly and managed the property very well. The ending of our cooperation was also very positive with a smooth transition to our property agent. I would recommend MPM without hesitation.

UPDATE:
We recently had problems with our neighbor causing damage to our unit. Mike was available within an hour of my phone call, which was after business hours, and he quickly got contractors to the unit to assess the damage and start doing work immediately. I was impressed with the work, their willingness to work with our needs (allergies and chemical sensitivity), and their commitment to doing the right thing for not only the owner but the tenants as well.

Mike has been taking care of my property for almost 3 years now and I couldn’t be happier. When I first decided to rent out my condo, my biggest concern was how the heck I was going to manage issues that came up from the tennants. My friend referred me to Mike and after meeting him I immediately signed up. He was very patient in answering all of my questions, explained how everything would work if an issue came up and told me not worry, and I honestly haven’t! I definitely recommend Mike if you are considering renting out some property.

I am leaving a review as a property owner. I had to rent out my home through this company because I had to move out of state. My experience was positive overall. It didn’t take long for Mike to find a tenant for my property and he found a really good one who paid rent consistently on time.
I had to end renting my property not long ago and he did not give me a hard time about it. He coordinated with my realtor pretty well.
If I find myself buying property in the area and having to rent it out, I know who to go back to.

Mike Sarvis is an awesome person and it was great doing business with him, whenever we had issues he was there to help us.

All I will say is DO NOT RENT FROM THIS COMPANY, Mike Sarvis is a scum bag. He will charge you for anything any everything when you move out so make sure if you do rent, document everything. Also the person, Reno B who gave a good review works with/​for Mike and is a contractor who fixes the houses. Reno will report everything back to Mike so do not trust him or Mike. I am just thankful I am no longer rent from this horrible company…
Also note more bad reviews of this company do not show up in main review pages and are not calculated into his review score. If it was he would have like 2 stars, which is more than this company deserves.

Worked with Mike Sarvis at MPM for an year when we rented a townhouse in San Jose. Mike was patient at our walk through with three overly anal people nitpicking over every little thing. Almost all the concerns we had at the walk through was addressed by the time we moved in. The only thing that wasn’t was that some of the drawers still had nastiness from the previous folks left in them. But that blame should fall on the cleaning folks.
During our stay the maintenance guy they used was quick and responsive, which is a huge plus.
We were hoping to stay longer at the property, but the house was sold by the owner.

I have worked with Mike at MPM for almost 8 years. He manages a rental property that I own in San Jose. Everything about Mike is professional, honest, and thorough. The tenants are well screened, which is essential if you like to receive the rent consistently and timely. I highly recommend Mike and his company. You can’t go wrong.

I have had no business dealings with this company since March of 2010, yet somehow Mike from this business seems to remember the circumstances of our limited engagement and is somehow capable of discerning who I am based soley on my Unilocal screen name and account details. The problem of course is that Mike is wrong. I was not a student at the time. I was a working professional. I was never treated with respect nor was I asked the circumstances of my income. As a result, I rented a house from a different real estate management company. Been here for three years and I’m loving it.

We’ve had extremely poor experience renting through Metro Property Management and Mike Sarvis. He deducted over $ 900 from our deposit for carpet cleaning in a 3-​bedroom townhome and charged us $ 110 for changing two light bulbs! RIDICULOUS!!! We had full deep cleaning professionally done prior to moving out and during walk through, Mike repeatedly mentioned about how great we maintained the property and that the home looked in move-​in condition. He agreed to only charge us for shampooing the carpet in the living area, which we did not expect to be more than $ 100-​$ 200. We are still trying to dispute the charges and get our money back from him. Renters beware when you’re dealing with Mike and his company!
Replying to Mike’s comment:
There were no fake receipts. We used a professional cleaning crew that works for InstaMaids and have receipts and a copy of the check paid to them. Mike tried to add on all sorts of additional expenses such as cleaning exterior windows and screens for a town home unit. To top it all, he was very rude and abusive in his emails to us. We are working professionals and have never encountered such deceitful and unprofessional businesses before. TERRIBLE CUSTOMER SERVICE!

I’ve worked with MPM for almost a year now for my rental property and have been very pleased with my experience so far. Mike is great at taking care of all the paperwork, rental postings, potential tenant screenings, etc and I never had to worry one bit about the whole process of finding a tenant. He does the research on different vendors so that we have options to chose from (ie. cleaning services, etc). For any issues reported by the tenant, Mike has always quickly communicated this to me so that we can make a decision on how we can quickly resolve the problem.
Mike is very professional and a pleasure to work with, I definitely recommend MPM for any residential property management!

One of the most unprofessional companies I have dealt with. I had to call 4 times and a few emails before I could get agent to call me back. I was basically told I was not called back because I noted I was self employed. I make over $ 100,000 year. I don’t need your attitude or your rental.

Mike and company were wonderful. When I was finishing up at university, and a brand-​new hire in the East Side Union High School District, I had ONE weekend to find and secure a place to live before the school year began. I was relocating from Santa Barbara, so it was extremely important that I have a strong management team that was willing to work with me and complete the process while I was traveling back and forth.
I am happy to say that Metro was that team, and I can say with complete confidence that you will not be disappointed with their service.

I rented a condo near race street through Metro Property Management. The process went very smoothly, including meeting on time to show the property, the paper work and eventually access to the property to move in.
No issues at all; very pleasant to deal with.
I had two issue with maintenance that were dealt with immediately.
thumbs up.