Martin Group Public Ins

We had a fire last year 04/​22/​2014 and we made the right decision to go with Kip. He showed up at my house the day after the fire happened and explained to me how hiring a public adjuster will help my claim with our insurance tremendously.
Kip was very warm and knowledgeable. He called me to give me updates, he also understood how to work best with our insurance company. Another person was very helpful was Danielle. She is Kip’s assistant, she always keep us in the loop and guide me through every step. Honestly we would not be where we are without the Martin Group. We will recommend Martin Group to anyone who has suffered a loss.

Our house burned down in Sept. 2014. We had no idea what to do at first but remembering a friend whose house also burned down several years ago and how The Martin Group was really helpful, we contacted Kip right away. What would have been a nightmare dealing with the insurance company and mortgage company not to mention the vendors, contractors, the city, etc. was actually blessing in disguise. We rebuilt our house back in less than a year and now we’re living in our dream house.
Kip was efficient and knowledgeable in what he does and Danielle, Kip’s assistant, went above and beyond her duty to make sure we got our settlement as soon as possible. Her communication and her negotiation skills allotted us to receive personal attention and very satisfying settlement.
We wouldn’t wish fire to happen even on our worst enemy, but should you find yourself in such tragedy, we highly recommend The Martin Group as your first stop. You won’t regret it.

A follow up regarding the Martin Group. Since few days ago we came to an end in regarding the Martin group representing us with the insurance and the bank, my overall satisfaction is B+, the reason not A+ is because the hassle I had to go through and get my money from him, or locating him to have him endorse a check, the check is written to me and of course the Martin group because he is representing us, it takes few weeks to clear a check or to go and find him and on most occasions you have to sign the check for him, he will deposit it in his bank and keep it for 9 days until he give you your money minus his fee. I guess if there was other way of doing it he would have done it!! maybe! Kip is a great guy when he wants your money, and when he wants to give you your money he is very laid back and won’t work as hard as when he wants your money. Yes he did get us more money from the insurance towards the house and towards the personal belongings but I can’t tell you if it was a big difference if I handle the case in my own. One thing he couldn’t negotiate is when the insurance said that part of our total claim towards personal belongings a $ 50K will not be paid cash, instead it was on refundable basis, you will need to buy the stuff; furniture etc. First then submit receipts and the insurance refund you the money if approved, you have a year to do so, he is unable to negotiate the amount with the insurance, to drop that $ 50K, who have that amount of cash unless you are very well off, especially the house is costing us a lot of money to put beside the insurance gives you, remember they will take depreciation. so I know I won’t use it all, so this is a loss for me, I hope you don’t have to use the Martin group because of the fire hassle, but if this happen to you then the Martin group is for you because it’s less hassle and it’s time consuming, they will do almost everything for you but of course for a fee.

After our house fire on 6÷11÷12, I honestly had no idea what first step I should take. I feel so fortunate to have aligned my family with Kip and the rest of the Martin Group. Five stars doesn’t come close to what Kip and Tammy have meant to my family and I over the past year. Their guidance, patience, and expertise in dealing with my insurance company, various vendors, and especially with my personal property has been, and continues to be, invaluable.
If someone ever finds themselves in the very sad and stressful position of having a house fire, I would not hesitate to recommend Kip and the Martin Group!