Laser Eye Center of Silicon Valley

I had my Epi-​lasik procedure done on Jan 7 2016 and all I can say is NOBODY could have done a better job then Dr. Bindi.
I went to consultation with Dr. Bindi and Dr. Scott Hyver, between these two it was a no brainer to choose Dr. Bindi and I’m so glad I did. Dr. Bindi not only had a reasonable price but sat down and explained very thoroughly about the procedure, explained very well why I can’t get the regular lasik and need epi-​lasik and answered all questions and concerns. Dr. Hyver just walked in like a celebrity and rushed me through the 70 second meeting I had and then told me to ask his counselor any questions I have and gave me a ridiculous price and the counselor spent more time praising/​advertising Dr. Hyver and how great he is instead explaining the procedure and answering my concerns. I can go on about the negative experience I had at Dr. Hyver but that is not what this is about.
On the procedure day Dr. Bindi explained everything that was happening while he fixed my blindness. He calmed me every second through the nerve wreaking procedure as I was so nervous and didn’t take the Anti-​anxiety meds since I’m a breastfeeding mom. The procedure literally took 5 mins and I was out. He reassured me I was not going to die and told me that I can call the office or walk-​in anytime I have an issue. I left very happy and with no questions since they are very good at explaining every tiny detail that you might have not thought about or forgot to ask. You walk out knowing everything step by step.
My recovery was a breeze. I had light sensitivity the evening of procedure but that is my fault I did not put the drops as advised that day, other then that I had no pain or discomfort. The next morning I was perfectly fine just made sure I used the drops as told and not wait for the pain to start. I was ahead of the game and each day was getting better and better.
Post-​Op visit were great I’m 3 weeks into my 3 month recover and feel GREAT I have ²⁰⁄₂₅ vision and it’s going to get better day by day. I can’t believe it, i already feel I can see perfect and yet this is not even the end result it’s going to get even better. I liked how Dr. Bindi sits down and addresses all concerns even now at post op visits and explains what has happened since last time he saw me and what will happen, usually some doctors just want to do the formality of seeing you and rush you out since now they already got your money. Dr. Bindi reassures me every time that in case ever I have an issue I can always walk in and that he is there for his clients.
Overall I am extremely happy with my procedure, experience and results and will recommend Dr. Bindi to anyone who is considering lasik/​epi-​lasik.

I received LASIK here back in mid 2014. A day after the I could see pretty much perfectly. I had the standard dry eyes and nighttime halos, but both were completely gone after 6 months. Now I can see ²⁰⁄₁₅ all the time, no contacts or glasses. It’s quite epic, and totally worth the money. I honestly forget how terrible life was with contacts. If you’re thinking about LASIK, this place is great!

While I can’t review the results of my eye surgery because I’ve not healed entirely, I can review the staff and my experience as a whole.
Everyone was very professional, and each person that I talked to sounded like an expert.
I saw someone who did a preliminarily test on my eyes, much like you would receive at the optometrist. I spoke with a counselor who addressed my concerns about surgery. I spoke with someone else who described the surgery in great detail. There was a really nice lady who talked to me about payment options and the cost of my surgery. And I finally talked to the surgeon, Dr. Bindi about my eligibility for surgery as well as expected rates of success.
On the day of surgery, I didn’t recognize anyone from my first visit except for Dr. Bindi.
But there was a person who talked to me about pain management and who made sure I did my pre-​surgery prep (no moisturizer, makeup or contacts… paperwork signed and prescriptions filled, etc…) I had a counselor put eye drops in my eyes, give me a stylish buffont and make sure I was comfortable as the Valium kicked in.
My follow up appointment featured a girl who evaluated my eyes, a guy who tested my vision and another visit by Dr. Bindi to discuss recovery strategies and give me a card that I can present to officials stating that I no longer need corrective lenses to drive.
I would have liked to see more consistency in staff, and maybe less staff people in general. I got the sense that these folks were all on work-​share or something.
While I received plenty of information on caring for my eyes, I wasn’t very informed about possible side effects and how to mitigate them. For example, the fact that I felt like something was stuck in my eye persisted and changed eye to eye, hour by hour. I didn’t know that was a symptom of dry eyes or that blinking would make it worse. My eyes itched and in the mornings they felt like peeled grapes. What does that mean? Am I doing something wrong? What should I do if I get a cat hair in my eye? Why do my eyes hurt so much after a shower? What should I do if I get shower water in my eyes? What if I get into a car accident and the airbag deploys?
Thank goodness we live in the age of the internet. My paranoid brain keeps me up late at night. But I never lost faith in Dr. Bindi and I’m so grateful for my gift of ²⁰⁄₁₅ vision!

The facts:
— I went to Laser Eye Center. I got a cursory 20 minute exam and was informed that I did not qualify for Lasik and had to get PRK, a more painful and slower healing surgery.
— I went to two other locations to get a second opinion, and both said that I qualified for Lasik. I don’t understand why Laser Eye Center’s diagnosis did not match those of the other two doctors. If I had gone with Laser Eye Center without shopping around and getting another opinion from other doctors, I would have had an unnecessarily invasive surgery.
— They did not seem as focused on their individual patients and I spent more time with the salesperson than the doctor at Laser Eye Center, as opposed to the other locations.
— I ended up getting LASIK at Stanford. It went extremely well and now I can see ²⁰⁄₁₅.

Dr. Bindi and his staff are so friendly. I love the process of getting my eye surgery done. It was so fast and all my follow up appointments were done so quickly. I would definitely recommend going to Dr. Bindi for getting your Lasik done. It has been 6 weeks since I got my surgery done and I love waking up and being able to see everything without needing glasses.

Dr. Bindi is great! However, Taylor at the front desk has been extremely rude and unprofessional to my mom and I which was completely undeserving. I had gotten billed yet never received my prescription which I called multiple times for. Instead of helping me out Taylor had a snarky attitude and was not helpful one bit… poor customer service!

I shopped around before making my final choice and honestly, hands-​down the best decision I have ever made was getting my eyes done here by Dr. Bindi. I absolutely recommend anyone in the Bay Area to come and see him for a consultation.
All staff was wonderful, super friendly, and are actually interested in getting to know you.
It’s been 3mo since surgery and both my eyes are seeing ²⁰⁄₁₅. I’m happier than I have been in a long time.

I had LASIK here back in 1997 and it completely destroyed my night vision. In retrospect it was very foolish to have the procedure so early on in its acceptance in the US, but I put my trust in the physician and have lived with the consequences to this day. Instead of being turned away for being a poor candidate for surgery (due to an extremely technical and complex condition called «Large Pupils») I was welcomed in as a beta tester.
Having this surgery ended up being one of the worst decisions of my life. But this was 18 years ago. In all honesty I feel that the procedure today is incredibly safe and much more effective than when I had it. I recommend it to people all of the time.
Sadly though, nearly 20 years later, and there doesn’t seem to be a solid way to correct what this office screwed up in the first place. Maybe another 10 years and they’ll have something??? I used to enjoy looking up and seeing stars at night… I’d love to be able to have that experience again before I die.

Dr. Bindi and staff are very friendly, knowledgeable and make the whole experience enjoyable. Yup you read it right, Surgery was enjoyable. I just got my LASIK done today and let me tell you, if I’ve known how fast and painless it was going to be I would have done it many moons ago.
Cynthia Molina (Cindy) was very knowledgeable and was able to answer all my questions on my initial visit. She pretty much sealed the deal for me.
During the surgery Dr. Bindi walked me through the whole process and made me feel completely at ease. I felt no pain at all. Trust me when I say it was more of a light show then a surgery!
I was able to see better immediately after surgery. No pain, no aching, no discomfort. Dr. Bindi is absolutely ammaazzing!

I am just over this office. I actually did my LASIK here back in 2013 and I am not sure if they had less clients back then or they stopped caring because I already gave them my money, but their attention to their clients has fallen off the cliff. My aunt and mom both went to this office and even after my first visit, I was so excited about continuing on with them. THEY WERE GREAT… or so I thought…
My sister went in for a consultation with them in 2014 and she experienced a bit of their lack of attention that I became frustrated with after doing my procedure. The consultation was rushed and it was like they were churning out products in a factory. She decided to proceed with another LASIK doctor and I totally understood her decision. Had I known that I was going to be treated with such subpar customer service, then I never would have continued on with Dr. Bindi.
I ended up having to go back in 2014 to get a correction done in my left eye and that isn’t even the reason why I am giving them two stars, it’s the following service when I came in for check-​ups that has me really disappointed in their customer service.
Here are just some instances of the customer service I have experienced:
— I once stood at the counter for 5 – 10 minutes before any receptionists even acknowledged my existence…
— long waits even with appointments (they are so strict about you not being late to your appointment, but it’s okay for them to leave you in the waiting room with no update).
— The doctor once did my check-​up and then said «okay…I’ll walk you out to book your 3 month check-​up» and I had to tell her to STOP and slow down. Were my eyes healing okay? What are the next steps? Just no communication between the doctor and client.
— There are specific days/​times the doctor can do check-​ups and surgeries so you are really going out of your way to find an appointment time. I just cancelled my 3 month check-​up because they just don’t have any times/​days that can fit me at all. This is with a second doctor doing most of the check-​ups. I think I only had 1 check-​up that Dr. Bindi was actually able to do.
— They are big on over promising, but under delivering. You are constantly told what is going to happen/​how long the wait is going to be and it is rarely accurate.
It is not all negative though! Dr. Bindi is super nice when he is actually able to be in the room with you and he did take time out of his day to call me to apologize after I had to just cancel an appointment after waiting 45 minutes.
My recommendation — PLEASE get back to the office that I fell in love with because its been nothing but down hill since then.

I’ve heard of LASIK from a few friends and never pursued it for myself because I was Incredibly nervous and fearful something would go horribly wrong. After a pep talk with myself I scoured the web & settled on seeking a free consultation with Dr. Bindi at his San Jose office. His staff were helpful, thorough and patient along at my first visit. His office is immaculate and inviting. I was not pressured to complete the procedure with Dr. Bindi’s office, which is quite different than other providers I consulted.
The day of the procedure (4÷12÷14), Dr. Bindi’s staff quickly understood I was nervous and they assured me along the way. Dr. Bindi performed the procedure and talked me through every as ingle step, which was awesome! No pain. No blood (I just knew I was gonna bleed). Minimal discomfort that day and the next day other than feeling as if I had sand in my eyes. Each day it gets better and I randomly blurt out words I can read from a distance all day long! It’s amazing, really and I highly recommend Dr. Bindi & his staff for your LASIK procedure. Well done!
Now I can wear imposter glasses just to accessorize an outfit. How cool is that?!?

6 months later, I am still seeing ²⁰⁄₁₅ to ²⁰⁄₂₀. I no longer have any halos nor do I need to use the eye drops.
The only thing that would make this place a 6-​star would be a free service that puts prescription-​free lenses into my old frames so that I can pull a Russell Westbrook or LeBron and wear hipster non-​prescription glasses if I choose to.

I just had eye surgery here (LASIK) and all I can say is «Thank you Dr. Bindi!» the procedure has changed my life for the better. I think everyone should come here and get it done. The staff was great, the procedure was quick and painless. No more glasses! Yea!

Reposting review since it was on the other site:
I am writing this 9 months after my LASIK procedure and I’m still so happy I bit the bullet and went for it. I’m still so happy with it, I’m making it my 200^th review.
My initial fears when I decided to get my eyes done were:
1. Death
2. Exploding eyeballs
3. Bankruptcy
And despite these fears, I figured the online accolades for Dr. Bindi would be reassuring enough for me to proceed without succumbing to disaster. I’m glad I did my research because the whole process was easy.
I had a consultation meeting on Dec 17^th. This was the only downside– I was waiting for at least an hour. Dr Bindi must be insanely busy and I was kept waiting so long, my phone ran out of battery.
However when he did finally meet me, he walked me through the process on his ipad, showing me visually what the surgery entailed. Another lady walked me through the finances and the prescriptions I would be required to get. The cost was about $ 3700 total for my right eye (–4.75) and left eye (–2.50) both of which had astigmatism.
On Dec 20^th, I went in early, during which the assistant gave me Valium and numbing eye drops. I was completely dazed during the surgery, which was probably a good thing when a laser is coming at your eye, but luckily the surgery was over in 15 minutes. My mom was with me, which I’m thankful for because I was unable to walk when I went to Costco to pick up my prescription eye drops. NOTE: DO THIS BEFORE SURGERY NOT AFTER.
I was also given googles to protect my eyes at night, wearing them for about a week.
I slept off the Valium and the next day, I was up and about. My vision was pretty clear save for at night, when light would appear with halos. My eyes were super dry but I started taking Omega 3, 6, and 9 and haven’t had any issue since.
It’s seriously a life changer procedure, and I would recommend getting it done in the hands of Dr Bindi.

I am reposting my review of Dr. Bindi on his other Unilocal sites, as I have much respect for him and I want to share my experience with you all! I decided to get LASIK from him a few years ago and I still have perfect vision. I am very grateful I choice to have the procedure by Dr. Bindi.
Here’s my review:
Me Before: 8-​)
Me After: :-D
*singin’…
I can see clearrrrrly now, the rain is gone.
I can see allllll the obstacles in my way…
Gone are the dark clouds that had me blind.
It’s gonna be a briiiight (bright), briiiight (bright)
Sun-​Shiny daaaaay!
Oh Dr. Bindi… Thank you again for giving me ²⁰⁄₂₀ vision without glasses, thanks to your all-​laser LASIK treatment! You and your entire staff are very nice and professional and I felt comfortable trusting you with my eyes/​vision from my initial free consultation visit, to the procedure day and the follow up visits.
I had my all-​laser LASIK procedure almost 3 months ago on a Friday. The 2-​step procedure is very quick and painless. Afterwards, I got a ride home & took a nap as I just wanted to keep my eyes closed, and the Valium the Doc gave me probably helped. That night I could open my eyes a bit, but I went to bed early as my eyes felt better closed. In the morning, I awoke and out of habit reached for my glasses on my nightstand, then I realized they were gone (& hopefully no longer needed). I walked into my bathroom and looked into the mirror from a distance, staring into my blue eyes staring back at me, with perfect clarity and detail. It was the first time I had seen myself like this since my vision faded in grade school I suppose. I then looked out my window at the far away hillside tops and could see every detail! I was very, very happy with my decision to do this! I had no problem driving from Monterey up to San Jose for my follow-​up exam that Saturday morning. Everything checked out and I was amazed at how quick the recovery was and how awesome it was to see so clearly without glasses. Sure you have to be careful not to rub your eyes for awhile, and there are several different eye drops you need to use for awhile, but it’s pretty easy.
I was nearsighted with astigmatism in one eye, and I wore glasses for almost 20 years. What a great feeling it was tossing my glasses into the Doc’s donation bin! Another perk is that I can now buy regular sunglasses, and no longer need to spend big bucks for prescription sunglasses (I used to spend $ 500 for Rx Oakley’s). Sports such as swimming and basketball are a lot more fun now.
It really was the best $ 4,500 I’ve ever spent!!! Thanks again Dr. Bindi! 8-​) *oops, I mean… :-)

It’s been almost a year since I had my LASIK surgery done by Dr. Bindi and I couldn’t be happier. It truly is so amazing and I can honestly see so much better than I could with glasses or contacts.
I was a bit stressed before the surgery and the valium didn’t work for me, but Dr. Bindi was really nice and patient and put me at ease. The procedure was literally painless and actually seemed much quicker than I expected. The worst part was the smell of my burning eyeball, but I held my breath at the first whiff and it was fine.
The main thing I was worried about was the night vision stuff I’d heard about, but it hasn’t been a problem for me. I can still see better at night than I could with glasses or contacts. I do have to wear reading glasses, but it’s worth it for me to be able to see everything else in the world crystal clearly.
Dr. Bindi is nice and professional as is the rest of his staff and the office is modern, clean, and easy to find. I highly recommend him all around!

Went in with 20 – 300 vision, had 20 – 15 the next day and 20 – 10 now 3 months later! Great experience through and through at Laser Eye Center and with Dr. Craig Bindi:
During the Intra-​LASE procedure to create the flap, I just remember some suction followed by an interesting firework-​like pattern as the laser created the flaps in all of about 30 seconds. Then I went to the LASIK room with Dr. Bindi. This procedure was inherently unsettling due to the sensation of lifting the flap and the smell of freshly vaporized cornea, but Dr. Bindi made it as painless and prompt as possible. In all, about 45 – 60 seconds of actual surgery — and I could see! Already as I left the surgery I could see clearly, albeit through a formidable fog, I could see people’s pupils!
About 2 weeks after the surgery I no longer needed re-​wetting drops, and about a month afterward the night halos went away. Now there’s just my eagle vision and no dryness or any reminders of the surgery.
If there’s anything at all I could criticize, it would be that I doubt my anti-​anxiety meds had metabolized by the time they started the procedure. But, the surgery was so fast and painless that it was not an issue at all, and I got to enjoy some post-​op loopy elation, followed by a semi-​narcoleptic slumber.
Well worth the money!

I didn’t end up getting Lasik done here but here is my take on this office and Dr. Bindi:
Pros —
— Really nice office, polite receptionist and doctors
— Dr. Bindi spent more time with me talking about Lasik than any of the other doctors I went to visit (I visited Furlong, Hyver, and Laservue).
Cons —
— I waited a REALLY long time in the office for him to come to talk to me. He was the third Lasik doctor I visited and honestly I knew everything I had to know about Lasik already and he really didn’t tell me anything new unfortunately.
— The financial counselor straight up almost pushed me out the door after she quickly and hastily told me the prices.
The fact that they wasted 2 hours of my time (mostly waiting) was a major turn-​off for me and I did not return to get my surgery here.

I had light spherical correction but moderately strong astigmatism. This was annoying since I still needed corrective lenses to use a camera or microscope as those can only adjust for spherical problems.
Overall result: I’m very happy. I can use a camera, microscope or jeweler’s loupe without glasses. My vision from about 2 feet out is superb. In bright light, I don’t need reading glasses but in dimmer lights I do. I expected this (I’m 52), and actually my near-​field vision is slightly better than anticipated. I was worried immediately after surgery when my left eye was not as good as I had hoped. They said that my vision will change for a few weeks after surgery, and it did. I’m better than ²⁰⁄₂₀ in both eyes now.
I’ll give a fairly thorough discussion of my experience, since this is a big decision for most people.
Consultation: Thorough exam. Took around an hour to hour and a half for me. Had one patient counselor that came in after the main exam to tell me I was a good candidate. She was pleasant but didn’t really seem to have much purpose in the overall process. Dr. Bindi came in, did a visual exam, did a little ipad slideshow. Talked about monovision correction. I opted for full correction in both eyes to avoid some extra hassles with my pilot certificate. I don’t mind reading glasses when needed. Discussed the procedure, answered questions well. He then passed me to another «counselor» who is the main business person discussing pricing, etc. as well as pre and post care instructions. Decided on Intra-​Lase and Wavefront Lasik.
Surgery: Good instructions on what to do, what to get, have a driver, etc. Arrived early. Got called roughly on time. Decided to do a valium since the patient counselor suggested that things just go easier. I had no strong feelings either way. Got sat down in a waiting room, had some eyedrops put in. About 10 – 15 minutes later was taken to the Intra-​lase room. Technician talked through the setup and left me for a few minutes while more eyedrops took hold. Dr. Bindi and a technician came in, did the procedure while talkiing it through. 12 seconds of actual laser time per eye; a few minutes of prep time. Some serious pressure on the eye as they are attaching stuff to hold the eye steady and prep for the laser. They left for a few minutes. This is where warm clothes are critical. It’s cold and you’re lying down doing nothing.
After about 10 minutes, the technician came back and walked me to the LASIK room. Dr. Bindi marked my eyes with a pen to help the system track any movements, then I lay back on the bench, looked into the laser system and he took about 1 minute to set things up. After that, the actual laser procedure was only about 15 seconds. This was then repeated for the second eye. No pain. Really couldn’t feel anything. Did have a slight burning smell. Yuck.
Afterwards, Dr. Bindi washed out my eyes re-​fixed the corneal flap and I was sent to sit for a while. After a short time, my eyes were checked — everything was ok and home I went.
The worst part of the procedure was that evening when I was drifting in and out due to the Valium. I don’t like the feeling very much. My eyesight was hazy all night, but I could definitely see that things were much sharper.
The next day, my eyesight was excellent. My right eye was noticeably better than my left eye. For the next week, my eyes felt as though I was having very bad allergies or a dry contact in them — a little scratchy and uncomfortable, but never any pain. Prolific use of the eyedrops helped. My left eye isn’t as good as I’d like.
One week after surgery: My eyes still feel scratchy. It’s been a bit uncomfortable, but not at all problematic. Lubricating eyedrops fix it quickly. There have been a lot of speckles around bright point source lights at night. Not halos, but speckled radial patterns. The eyeshields for sleeping are annoying. They didn’t supply enough tape, and Safeway tape didn’t work as well.
One month after surgery: The dryness has slowly decreased and is not usually an issue. I’ve just now stopped using the lubricating eyedrops regularly, but still use them once in a while — mostly it seems to be an indication that I’m a bit dehydrated and need to drink some water! My left eye has actually gotten very slightly better than my right eye. The speckles are still there at night, but they are getting better. Clean bill of health on the followup exam.
Two months after surgery: Eyesight is excellent and seems completely stable. I don’t notice the speckles at night anymore. There’s still a small effect when looking at particularly bright point sources of light. It does not affect star-​gazing or driving at all. It’s actually better than my usually somewhat dirty glasses were. My eyes are still an early indicator that I need to drink more water, especially up here in the Tahoe area, but I rarely use eyedrops anymore. Things are good :)

Consultation here are 3 hour!!! Be warned!!! I wasn’t told that was forced to leave back for work…
The consultation itself probably doesn’t take that long but they keep you in a room waiting for a good hour playing a homemade reviews of interviews of patients. They video replayed at least 5 times before I blew my fuse and just left!
I was hungry, late for work, and just miserable coming out of that place.
They agreed to send me the results and guess what? They attached the wrong postage, and I was forced to pay the difference… great…just great…