Kumar Raj MD FAAN

Dr. Kumar and his staff lack professionalism. They are forceful and condescending in almost every way imaginable. A good example: they won’t release test results over the phone to force patients to return to the office and pay office fees. I requested that they send the results to my primary care physician. They told me that IF the doctor decided it was acceptable that my information were released, I would be able to find out a week later. Their behavior reeks of a detachment towards the needs of their patients. They are just out for money.

I had a horrible experience with this office. While the neurologist that I had originally seen here no longer works there, I did have a few conversations with Dr. Kumar and countless conversations with his staff (as well as several visits). They are absolutely untrustworthy when it comes to supporting you. Example: my insurance company had denied a medication that was prescribed for me here and I requested that this office resubmit the form with the correct diagnosis, as I am not allowed to do so. Two and a half months later, numerous phone calls to this office and my insurance and they STILL never resubmitted it. I called them so many times to ask where the resubmission was at and they kept blowing me off. They were even the reason behind why the pharmaceutical company that makes the medication I was supposed to receive closed down my case because THIS OFFICE told them that I wasn’t going to be taking it. COMPLETE LIE and now I have to get another neurologist to re-​open my case. Worse yet, when I spoke with the staff and Dr. Kumar, they refused to take any responsibility and blamed it all on my insurance company. They lack respect for their patients and their health, professionalism, the ability to effectively communicate, and cannot own up to their numerous mistakes. It’s frightening to think that they are responsible for the health and safety of patients.